I went to upgrade my husbands phone at this location because they said they had the phone he wanted…read morein stock (they did not), but the 2 kids working behind the counter ended up opening a phone line without my consent and took the free iphone 14. After confirming with an agent via the website chat, there has been no usage associated with the phone number ever. I opened a fraud case and I received an email stating that everything was authorized, even though it wasn't. This is absolute bull.

If you know what's up and good prices go to Harol always good options best for you pocket two…read moreguys lit there "Alejandro

Fantastic service, Chris was amazing with helping get me set up with a new iPhone and he even…read moremanaged to lower my bill! Highly recommend this store and the staff!

Was originally NOT a satisfied customer. However, have to admit Verizon, Carle Place came through…read moreand made the situation right ASAP for me and my account $$$. Plan to go back and use them to upgrade my wife's phone.

No stars. Had to do one to get review posted. Would do negative if I could. Wish I had read some…read moreof these reviews before I went here. These people are not only scammers but the rudest, lazy and obnoxious people ever. A team of 2 reps sold me on changing my plan to a promotion for the same amount of money as I was paying and I ended up paying $100 more per month for 3 months. When I went to try and get my old plan back they said they couldn't help me. Call T-mobile support. Which I did and they conducted an investigation and found that they needed to correct this at the store. I went back and was told by the ignorant Manager, Greg, that not only could he not help me but that my husbands NEW phone had a virus and I would need to take it to a tech or get another new phone. What??? My Regional manger is in tomorrow and he will call you. He didn't so i went to the store. He was there hiding in the back and refused to come out and even discuss my issue because he just got back from vacation and had work to catch up on. Who does that! Not even acknowledge the customer or their problem cause he is too busy. I called T-Mobile and they were so sorry that they switch me to another plan paying less than my lesser amount and asked me to always go to a T-Mobile, not a third party retailer. By the way, no virus either. Called T-Mobile and tech support found an app that was downloaded and once removed, everything was fine. The staff is rude, clueless and should not be working for T-Mobile.

Never to to this store!! The manager named "Yeas" refused…read moreto help me and refused to accept my request even though I had received an email from the head office.

Was time to switch cell phone carrier as I was not happy with service and price of bill…read more I was so very unexpectedly surprised when I walked into this location. They patiently explained the entire process and what I had to do to switch. There was a bit of resistance from my previous carrier but the staff worked with me to get the transfer done efficiently. Everyone in the store was friendly and professional. The Verizon deal was exactly what I was looking for. I highly recommend this location for all your Verizon needs. Wish I would have known a couple of months ago that they also handle Verizon Fios TV.

I recently went to this Verizon store. Shine and Taj were extremely helpful. While I was adding…read moresomeone to my account, Shine noticed that a promotion that had been on my phone since the beginning had stopped a year prior causing me to miss out on more than $200 in savings. He called up Verizon Inc to argue that promotion should still be there. After 45 min. on phone with them, he got me the credit. They are wonderful at this location-very patient and do their best to explain everything and to get you the best deal. Go to this Verizon location-it's the BEST.

Great customer service, simple, painless experience. Will helped me set up my new phone and was…read morevery knowledgeable.

Verizon is never fun or easy to deal with, unless you go to this store. The employees here are…read moreamazing. Can't say enough good things about them. They are responsive, quick, and polite. The list goes on. Makes the whole process easy. Only store on the island I'll go to.

Had a positive experience and would like to thank Sage for being professional, a fantastic…read moremultitasker, kind and patient. They were extremely busy being it was the day that the new iPhone was released. It understandably took longer than it would've otherwise, but he was able to get the job done and be pleasant while assisting multiple customers. I recommend them. Thank you.

Kudos to Sage who helped organize a cellular phone purchase for us. Each family member was able to…read moreget info from Sage so a final purchase could be made. Appreciative of all time and energy on customer service provided! Five star! Thanks.

Stephen the sales associate was very helpful and knowledgeable. He was not an aggressive…read moresalesperson that sold me something I didn't need

Place stinks , employees stink. They aren't helpful at all and are just there to collect a paycheck…read moreand help teenagers get their first overpriced , crappy service cell phone so they can have issues with it non stop

Stopped in to get a new FREE phone according to what Verizon advertises. After you sign the…read morecontract they THEN tell you about the over $ 200.00 taxes, and three year commitment. Your first bill will then be over $160.00 for the set up fees they never tell you about. VERY DISAPPOINTED IN THIS LACK OF HONESTY AND PROFESSIONALISM. Clients should be informed on charges prior . I do not recommend getting a phone at the Oyster Bay branch, or perhaps with any Verizon branch. So the free phone they advertise, will cost you $500.00 in set up fees!

Alex is the best! He helped me set up the new phone and patiently did the data transfer. We also…read moregot amazing deals on an Apple Watch and better rates.