Rachel went above and beyond to help me get a new phone and also set it up. Her customer service…read morehas been one of the best I have experienced in a very long time. Thank you

Dylan at CPR helped me out and saved my data for me after my waterproof phone pouch malfunctioned…read morein the ocean my first day on vacation. It was a Samsung S20 that I had already had for over 5 years, and I knew it was about time to replace it, but it had been a really great phone and I liked it. I tried to dry it out overnight, but was still panicking over what I may have lost, so first thing the next morning we took it in. At first there was a lot of head shaking and it looked hopeless. There was too much damage to the phone, and it would never turn on again. Dylan popped out my SD a card and tried it in one of their computers- nothing. He took some rubbing alcohol and a brush to the metal on my card and tried again, and to my great relief, my photos began popping up on the screen. I left with my SD and SIM cards from my phone, and a little drive that he downloaded my photos onto, plus the advice to convert to an eSIM so that I wouldn't need to worry as much in the future. I ended up with the best-case scenario; even my contacts were saved. The only thing I wasn't super pleased with was that I was offered an S22 that they had there for purchase, originally $350 on the box,for $250 that day. I had just bought my oldest son an S24 for $200 a month before. Yes, I now needed a new phone, but no, I didn't want to buy a used 3 year old phone for more than it was worth. Other than that, very happy with the help I got at CPR, and thankful to Dylan for rescuing my data. I would recommend them if you need cell phone help!

These folks are the best! They always see me right away and more times than not they charge me…read morenext to nothing.

Very knowledgeable staff! Travis was insanely patient and went out of his way to resolve our issue…read moreand had a smile and positive attitude the entire time.

We we're asked to sign and wait on our car but we waited for about 30minutes and they don't have…read morewhat we need. Seriously? If they just answer our question first we should not wasted our time! People be considerate!

I needed to pick a last minute gift and was having trouble selecting or deciding. Cindy, the…read morerepresentative, noticed that I was struggling and kindly offered her assistance and time. She took the time to understand the person I was buying the gift for and made this recommendation, which I loved. And ultimately, it was the perfect gift and exactly what my partner had wanted. Thank you Zales and thank you Cindy!

Angela from this location helped me with amazing care and a positive attitude throughout my entire…read morevisit, she will truly be the reason why i return to this location for future purchases. Best customer service you can receive, Thankyou!!

Went to this store with my bracelet broken after going to the mole hole pandora stand at Broadway…read morewhere they said they couldn't help me. Ana was so helpful and even helped me pick out charms and suggested many ways to help fix my problem!! She's great and so friendly !! Amazing sales associates at this location

Awful place to work. Most of the staff are snotty and unprofessional including the boss. I was lied…read moreto about being kept after the season. I was lied to about seasonal workers not being able to sell. Everyone talked behind my back constantly. Some girls were just straight rude to customers. Certain people didnt even clean jewelry when asked, they just went to the back and talked. I was bas there to do the dirty work like restock and organize which can only go on for so long. So i was often sent home very early. Just a bunch of rich girls who dont care about anyone but themselves

I walked in with a pair of very old beat up ray bans I was hoping could be repaired but was…read moredoubtful they could be saved. The employees were super helpful and polite, fixed them up brand new free of charge!! Best customer service I have had in a long time. My only regret is not catching her name.Blonde with yellow sweater on 11/16/19. Great employee that made me a life time customer

Was looking for a Otter-box for my iPhone 6, and they have a good variety.read more

I come to the outlet annually when my fam comes to SC for our annual vacay. Upon entering the…read morestore, an associate warmly greeted me and handed me a coupon for 15% off of $150. I was on a mission for a brown crossbody. They didn't have the size or style that I wanted. I generally want a bag big enough to hold my wallet, keys, sunglasses, and a water bottle. There was one crossbody that looked too big for my petite frame. There was a smaller one that was too small for my belongings and I didn't like the style in the front of the handbag. I left the store but then came back after asking my SIL what she thought of the handbags. When I returned I asked the associate who greeted me for assistance. I told her what I was looking for and she did a quick inventory to see if she could find something for me. She found a bigger version of a bag I already own that was brown and that could hold all my essentials. I really liked it. The only thing that would make the bag better is if it had zippers on the inside. I left a happy customer. I wish I had gotten the associate's name so I could give her a shout out but I forgot to.

Every year on vacation I stop in here and buy a bag and wallet for myself. Last year was great!…read more This year was different. There were several sales associates on the floor. Finger shoppers ( people that touch but don't buy) in and out without any packages. Sales associates falling over themselves to help them. But, not one associate came and asked me if I needed anything or had any questions. I found the bag and wallet that was calling my name, paid for my yearly gift and left. I will no longer purchase from this Coach store. Which I hate because it is my yearly vacation tradition.