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    Cricket Wireless Authorized Retailer

    1.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    3 years ago

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    T-Mobile

    T-Mobile

    1.0
    (1 review)
    1.3 mi

    40117 Groesbeck Clinton Twp Michigan I purchased my family's…read moreplan and devices from this store. I was asked to return several times for different reasons. Devices not available, etc. Long story short, after so many trips back and forth I was offered the very last iPhone 13 they had in stock for myself and the rest of my family members would have their devices ordered. Because I needed a phone asap, I agreed. I experienced terrible issues with my phone and told the store that from day one. It froze the very first evening I had it and I called them the next morning to let them know that there was an issue. They kept putting me off and dragging things out until I ran out of time to get a refund or exchange from them. After calling and visiting the store almost every day for help, they referred me to Apple. Telling me it was Apple's responsibility to replace their faulty device and it isn't T Mobile's responsibility. After this happened I realized that they knew the device they were selling me was faulty. This store doesn't even deserve the One Star I gave it. Learn from my mistake .. do not waste your money here. Save yourself the headache and go somewhere else.

    From the owner: Visit the T-Mobile store in Clinton Township and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 40117 S Groesbeck Hwy can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

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    Best Buy Chesterfield

    Best Buy Chesterfield

    2.8
    (45 reviews)
    5.0 mi
    $$

    I went to Best Buy to hopefully purchase an exterior storage device for my android phone, photos. I…read morerelied on the support person for the best choice. I showed them my phone and was recommended a device that could hold 1TB. (Samsung Portable SSD T7). It seemed reasonable, held more than I needed, and wasn't too expensive. I was given a relatively simple method for preparing/formatting the device, prior to usage. It did not work. I called Best Buy's and was told that the store should have formatted the device prior to my leaving. Just bring it back in and they will do that. Great. I had a lot going on and expected this to be a simple process. Return to the store: "If this device is compatible with your phone, there will be a charge to format it through our technicians." No one on the support call stated that. "That is because they are a support line that is not directly connected with our store, and they simply do not know how it works. (Sorry, Best Buy - don't your employees know what your rules are??). I decided to go with the flow at this point because I wanted this to work. They escorted me (literally) to the technical desk, took the device to the back, returning to state it would not interface with my phone, and they could not format it. I could take it home and try to format it to my computer. REMEMBER: This was a device their own employee recommended for this purpose. I requested a refund since they failed now, three ways. "Sorry, you are past the return date and we cannot refund your money." They already stated, in-store, that this would work, WITH the phone right in front of them. They said by phone they would format it for FREE. Now, they can neither format it, nor refund the money. I can try to get it to interface with my computer, and if that does not work, I am out the $80, with a device I cannot use. SHAME ON YOU, BEST BUY. You should service your customers, and not act like you own the electronics world. Whether I am tech savvy, or not tech savvy. You have failed me as a customer in service, word, and attitude. SHAME ON YOU, BEST BUY, for not caring about your customers. This is not how a company who wants to remain in business ought to treat its customers.

    Went to bestbuy to try to get my kids some pokemon cards but they told us there weren't any after…read morewaiting 2 hours in line but when i came back at opening i saw people walking out with a whole bunch of bags of pokemon cards

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    Everything I needed in one stop! Fridge filter, Dyson, and a notebook! . I love this Best Buy.

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    Everything I needed in one stop! Fridge filter, Dyson, and a notebook! . I love this Best Buy.

    Cricket Wireless Authorized Retailer - mobilephones - Updated August 2026

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