1 star. I purchased…read morea new MacBook Pro for store pickup expecting a smooth experience. Instead, the first unit I received had damage / cosmetic issues even though it was sold as new. I returned the same day for an exchange, and the replacement had similar issues again. That meant multiple trips back and forth to the store, wasted time, fuel costs, and a lot of frustration just to receive a product that should have been correct the first time. What made it worse was the lack of accountability. Online chat support told me the store could handle compensation or make it right. When I went to the store, employees and management told me they could not do anything and that I needed to contact online support because they had the authority. So I was pushed back and forth between chat support and the store with no clear ownership of the problem. I had to escalate the matter multiple times across different channels, yet no one handled it properly in a timely manner. I also reached out directly through X, Facebook, and Instagram. While they apologized, they stated they do not compensate for time or fuel. Best Buy customer service was extremely poor throughout this experience. Customers should not have to chase multiple departments after paying premium prices for a new product. If you want a smooth and positive shopping experience, I would strongly recommend avoiding Best Buy.

Great customer service! I thought my antenna was out so I can in to get another one. There is a new…read moreDay Care built next door and my antenna has been acting up.

We just had the best appliance purchasing experience we've ever had here. We actually stopped in…read morehere as a goof. Every time we pass the store it looks like it is shut down, as the windows are tinted and there usually aren't very many cars out front. When it looks like the lights are on and you can't see inside it seems like the place is vacant. But I was curious when we saw a sign in the window that said "yes were open." Now I've seen open signs in places place before that end up being closed down, but I thought I would give it a shot, seeing as how we had never been there before. To my surprise the doors were open. We met Chuck, the store manager. He gave us his undivided attention. He helped us select a dishwasher, and he even matched the competitors' pricing online. The process was all very quick and he even scheduled the installation for us. We're looking forward to getting the new one installed. I would highly recommend going here to purchase appliances as they sell the major brands but have personalized focused attention.

We have bought two high-end appliances from Sara over the last two years, a Bosch dishwasher and a…read moreCafé refrigerator. In both cases, the floor sales staff was highly informative and low-key. Prices were also highly competitive. Sara uses contractors to do the delivery and setup at your home. Again, these processes went very smoothly. You can bet that when we need a new appliance, we'll head to Sara.

I can't believe I haven't reviewed Target yet. This place is my place. When I feel like I need to…read moreget out of the house, this is where my mind (and heart) takes me. Target is legit my happy place. The clothes are SO cute, comfy, and affordable. Most of my clothes are from here. No shame. Also, their PJ's are the best out there. Their underwear puts shame on Victoria's Secret's 5/$25 deal because they have a 5/$20 deal that has more options, is organized SO well, and is flattering for most body types. Speaking of expensive stores, their workout clothes are AMAZING. No need to spend $$$ at LuLu Lemon when you have the same type of styles here for a fraction of the cost. Who needs the mall when you have Target. Seriously. Another favorite thing about Target is just the ambiance. Something about all that red just makes me feel calm. As a Type A person who LOVES organization, I love seeing how neat everything always is. The shopping carts always roll so smoothly, everything is always so neatly organized in the shelves, the cashiers are always so sweet and polite. It's just an all around smooth experience.

Store is an absolute mess in clothing section. Clothing quality has really gone down too. Guess…read morethey are following the trend of fast (cheap) fashion. Workers are so unhelpful and poor customer service, will just walk by you head down in their phone. Hoping this is isolated to this location. Management needs to step up.

This has to be one of the largest Target (#1) stores I've seen. The selection is vast, the number…read moreof employees working here is practically an army, the parking lot is enormous, and one can fulfill their 10K step count by just simply showing up. This is the kind of Target where most folks would be happy to shop at. As a result of being so large, it never feels all that crowded here. Some areas are smaller than regular stores, such as the electronics and select clothing areas. One thing they haven't scaled back on now, is cach up to electronics, which are more dedicated iPhones and laptop demos and bigger TVs. The only thing I didn't love was that the main public bathroom was out, forcing eveyone to use family bathroom next to the pharmacy. It wasn't all that clean, but I hope they've got it all sorted now. While I don't always make it out to Target, I can appreciate a good one when I see it. And perhaps, I might be a tinge envious of this store and I'd become a frequent patron, guaranteed. ___________ (#1) i.e. Super Target

Very clean food prices were ok, I picked up a 2pack of stake, for under $20, good parkingread more

Purchased a refurb HP laptop from them on eBay. What do you know, but 34 days into a 30 day…read morewarranty, the system started acting up. I emailed them, expecting "too bad, so sad you lose" but instead: They asked for my laptop back, evaluated it, couldn't find a problem (not unexpected, as it was intermittent), but sent me a replacement unit. The first unit's battery was less than a year old so I asked them if they could put that one in the replacement. They did. STELLAR SERVICE!!!!

I was attempting to ask a question via RPC Global's online chat via eBay. When I initially asked my…read morequestion I waited 20 minutes with absolutely no response. When I messaged again I got the standard intro response. I said I had been waiting for 20 minutes and they said they hadn't received my question the first time. Ok, no problem. I asked again (regarding a price change of an eBay listing from $459 to $530). They verified the new price and when I questioned about it being $459 previously, the response I got was "Yes. And now it is $530. Owned." The rep then signed off.

When I dropped the TV off, not only did the owner help me get it out the Truck, we also turned the…read moretv on to make sure it was working and there were no visible damage. I received a call 3 days later stating my tv was unable to be fixed due to an internal crack( when I picked my tv up it was an external crack). I explained to him my tv was working fine when I dropped it off, my cable port is what was getting fixed. He continued to say it was nothing he can do and he didn't do anything wrong but my tv now has a crack across it that wasn't there when he accepted it. I asked for the owner and he said he didn't know how to get in touch with him, then later on in the conversation say he was the owner. This is an expensive 65in television that now has a crack going across it. This guy does not want to take accountability for what he has done. Do not take your business here, he will break your item and act like he didn't do it. Really is disappointing to see this is a black man. So much for supporting your people.

I just got a tv repair from this place. The owner was professional, polite and answered any…read morequestions I had. I would definitely recommend getting your electronics repaired here.

What a gem! My son was given some old computer parts by a neighbor and wanted to rebuild it to make…read morea gaming PC. Our knowledge was limited and we were overwhelmed in finding info online as to what we needed. We came here hoping to get some answers, and everyone we spoke to was so knowledgeable and willing to go the extra mile in looking up stuff and explaining what they found. Our sales guy DJ was especially helpful and spent a ton of time with us. In the end, we learned that it was cheaper to just start fresh and probably go with a prebuilt, but not once did we feel pressured to buy anything. Once we save up a bit, we'll be back to get a prebuilt, and this is now our go-to store for any computer needs.

Radio Shack is gone, Frys is gone, Tanner Electronics is gone, but Altex Electronics lives on!…read more There are few brick and mortar stores left in the Dallas area where you can actually walk in and buy things. Nice people, good inventory. I try to buy from Altex whenever possible. I want to support local brick and mortar stores when possible.

Jose does good cell phone repair work here at a very reasonable cost. They have a laser machine…read morehere to remove and replace my back glass. Also got my battery and screen replaced too since the price and quality cannot be beat.

service was trash. asked the red head teenage if he was able to fixed my phone and ended up…read moredamaging the screen worst than it was. wouldnt send my worst enemy to this low down establishment

Best hands free Bluetooth headset on the market! In my opinion is by far the most comfortable to…read morewear for long periods of time. Battery life is amazing! Music and other media sound great on these headsets! Good quality headset that's is sure to get the job done!

Blue Tiger Elite, biggest piece of shit you can buy, have had it replaced multiple times, including…read morepaying $69 so i didnt have to send it in and get fixed, and again it failed, multiple times with the mike failing and now this time with the on, off paring button failing, built for a truck driver, but if it fails, we want you to pay more money to get it fixed, or send you another one so you have to go without while its being fixed. Do Not Buy It. All fails happened within a year. Junk Junk Junk

I've had nothing but positive experiences at the Best Buy in the Sharpstown area of Houston. Every…read moretime I stop by, the employees are friendly, knowledgeable, and actually willing to help without hovering or pushing sales. One of the best things about this location is that it's never crowded when I'm there, which makes the whole experience way more relaxed compared to other Best Buy stores. The store is clean, well-organized, and checkout is always quick. If you're looking for a low-stress Best Buy with solid customer service, this location has been consistently reliable for me.

I have a weird love-hate relationship with this location. I don't know if this is just an older…read moreBest Buy before they started building out their stores with more unique... "character" to them, but this just feels like a run down location when you walk in. It's dark, the ceilings seem lower, and it just seems like the higher ups don't really care about the place, probably because of the diverse minority neighborhood. On the other hand, I've had to order from this store for pick up several times, because when the nicer locations like Sugar Land and Memorial City don't have something, this store somehow ALWAYS has what I need in stock. There's usually a long line to check out, but rarely a long line for mobile order pick up, so it's not difficult to get in, get what I need, and get on my way. This location is at the end of a shopping center with a lot of other stores, so parking can be very hit or miss depending on what else is in the area and what's going on. I've generally never had any problem getting a "good spot" where I wasn't too far from the store and didn't have to lug anything any significant distance.