They sales reps made transaction look easy but in end, they failed to say that we had to take trade…read morein phone home and download to new phone, then mail old phone using label they sent to ca. address! Could not change to az address. Oh and your car can be towed if you parked outside. Good intel before sale.

T mobile is the biggest scammers of all phone companies. Always adding features that were never…read moreauthorized or requested, and they won't reimburse you but they'll tell you, "it's your fault, you should be looking at the bill and making sure every month"

Customer service reps are unfriendly. Changed phone one day after purchase and was charged an extra…read more$75 re-stocking fee, terrible cell tower service, internet not available where I live, everytime I call c.s. it's a long wait, have to wait on hold forever!! Worst cell service ever.

I used to hate going into this store and hadn't for a couple years. Recently though, I had a very…read moredecent and genuine experience getting a new phone with Hailey and Andrew. They went above and beyond to make sure I got what I wanted at the best price. I will be going back!

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

I killed my phone. And with Sprint being Tmobile. The guys took their time trying to help me…read more But unfortunately this is not a corporate store so they were limited in how they could help. As someone who worked retail over 30 years I appreciated all the help they put into trying to help me.

Horrible pace. Ppl customer service & hours I went one a few times during Buisness hours and the…read moredoors are locked while ppl eat for hours This one is just as bad as the one on university Don't go to either!

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

Did a great job!I Great service! Friendly! I called…read moreSaturday with phone model. They ordered a replacement screen over the phone. It came on Tuesday midday and I picked it up at 3:00 Looks like a new phone! I'll definitely recommend iDoctor AZ and I will definitely use them again!

Great fast service and very affordable too. My iPhone 14 Pro Max had received damage on the back…read moreglass after falling and I was able to get it fixed within a couple of hours. If I ever break anything else I'll be coming back here :-)

I came into this business at 4pm on a Saturday. They close at 9pm. I need help from a manager,…read morefor an override on an upgrade. This issue was because customer service attempted ti upgrade me and i declined because i wanted to perform the upgrade in the store. Therefore representative informed me of the issue and said that the manager just left and not one there was empowered to perform the override. Then, I'm informed that they will not have a manager in the next day. Therefore, i must wait an additional day to get the upgrade. The young lady to me that I could call ATT phone support to get the approval and the. She could help me. Well.... After sitting on hold for 20 minutes, an automated message advised me that the call center is closed and i should visit a store or ATT.com. What the absolute heck is going on? 1. Why is there not a manager or assistant manager available during store hours? 2. Why would an associate not offer to own the issue and call customer support with they phone and allow me to speak when make contact with a support person. 3. Why have a store open with no one empowered to handle escalated issues. I expect this lack of support from an authorized retailer but not from an actually ATT corporate store. This is what is feels like to be treated as a valued 20+ year client. IT FREAKING SUCKS!!! This is not a great look ATT!! N. Roberson

Me and my wife came here to upgrade our phones. We traded in an iPhone 12 Pro and 13 pro. We were…read moretold the 13 pro would cover the cost of the new phone and that we would receive $850 for the iPhone 12 Pro for trade in value. But after we received the new phone via delivery and swapped everything over and brought back the old phones to trade in, we were told we would only receive $350 for the iPhone 12 Pro and that there was nothing that could do about the trade in value. We upgraded 2 phone and watches because of the savings we would receive by doing so, as told to us by the employee and because we were receiving good trade in values for our phones. The only remedy they told us was we could downgrade one phone to a generation older to get a cheaper payment and that was it. But now we just feel like we got conned and lied too. The employee acted like they thought we had the same trade in phones even though it was discussed multiple times of the difference in trade in value during our initial visit. Our monthly phone bill is now $140 over what we were told it would be. It's very frustrating and unprofessional that they wouldn't hold to what we were originally promised. If you do business here, I suggest you get everything in writing or documented.

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Hi! I am reading on YELP so many nice comments about your…read morework! So, I would like to bring my HP desktop which I bought about 2-3 years ago at Best Buy! A few days ago my grandson ( 7 years old )used without my permission that computer and changed software or "who knows what"! It doesn't work anymore! I don't know to fix that problem and I believe someone knowledgeable like you can help me! Thank you in advance! Sincerely, Dragan PS So this is my message to DESERT COMPUTER SOLUTIONS! Waiting to see what is going to happened! I NEEDED TO PAY $39.00 FOR OBSERVATION! And additional $139 to be fully fixed! So $180 for something that someone ( in this case - older grandson) touched on keyboard and made problem! Conclusion is : GRANDKIDS ARE MOST BEAUTIFUL THINGS BUT DON'T GIVE THEM TO TOUCH A COMPUTER ! LOL

Cole and his team were awesome!!!! We are very grateful for…read moretheir help in replacing our car battery!!!!! Mick

The battery in my key fob died and I came here to have it replaced. I wish I would've gotten the…read moreguys name because he was so nice and helpful! Definitely recommend this location

This place is a scam. Dropped off my ps3 and Xbox to have repaired and cleaned. They changed me $86…read moreto do nothing. They might fix your phone screen but don't take your game systems here!!!!

This place is great! I was able to schedule an appointment same day, they are on the ASU campus…read morewhere I work. I took my personal computer that I use for work over to them. It was not booting to the hard drive after a hardware upgrade. The tech told me it could be from 2 - 5 days to fix, I wasnt happy about that but understood. A couple hours later he called me and it was ready! He knew I needed it and he formatted my HD and got it working! This place saved the day! Highly Recommended!!