I've had to go here for a number of things, and all but once, the reps went above and beyond in…read moretheir help and/or attitude. (The one "bad" time, the rep just wasn't AS helpful as I know they can be, but maybe he was having a day.) The line can be long, but that's based on time of day and how much help someone needs. Since I'm not a tech guy, and I truly need their help when things are out of the ordinary, I can't blame them if others need help, too. But while waiting in line, I also hear bits of the other interactions, and it seems to me that most people have a great experience as well.

I was hesitant to bring my package to a smaller UPS location, but Joseph completely exceeded my…read moreexpectations. I walked in with a big, heavy box and mentioned I needed help, and he was incredibly friendly and willing to jump right in. He grabbed a trolley, rolled it out to my vehicle, and brought the box inside for me, then helped me pick the right shipping option and helped me pack and label everything properly. It's rare to get this level of genuine, hands-on customer service these days. Thank you, Jacob, for going above and beyond it really made my day!

I was trying to get a strip of poster board 1 inch tall and 17 inches wide, laminated, to change…read morethe phone number and name on a sign. My plan was to stick the laiminated correction onto the sign. I first approached Staples in PB, but was told to call after 2 pm when Staples supervisor came in to work to get a quote how much this littie strip would cost me. She said the strip cost $2.00 but I had to use THEIR POSTERBOARD, not my finished product, so they know your job will be compatible with the lamination machine. Well supervisor told me the posterboard cost $12.00 so she quoted my little 1 inch strip by 17 inches long, to cost $14 plus tax! I think I got something laminated over 10 years ago, and I brought my own materials in. I called FedEx, which is closer to my house anyways. Their charge is just $4.95 for the 18 inch x 10 inch lamination sheet sleeve. The $4.95 includes the lamination, so I ws out $4.95 plus 28 cents for tax. The employee did it for me, too. So 5 Yelp stars for Fed Ex and 1 star for Staples.

FedEx made my shipping experience easy and hassle-free. The staff was friendly, my package was…read morehandled quickly, and everything arrived on time. Overall, a good experience, and I would use their service again.

This is one of my favorite places to go for shipping needs--both for my business and personal…read moreitems, including Happy Returns. Richard at Postal Annex is absolutely amazing: kind, patient, and always incredibly helpful. The store is clean, organized, and well run, and there's never a long wait. I truly appreciate how professionally this location is managed. I won't go anywhere else for my shipping needs! 10 Stars for Richard's customer service - something becoming nonexistent in other businesses!

The last time I needed passport-style photos for a visa I went to CVS and they were rejected for…read morehaving too much of a shadow. I came across this Postal Annex looking on Yelp for any reviews that mentioned passport photos for countries other than the US. They were knowledgeable and friendly and were able to fill my request for two different sized sets of photos-hard copies and digital!

Daniel is great and got everything ordered and taken care of quickly. I order a couple hundred…read moreshits and hats and it took about a week. Give them a try if you ever need something printed or embroidered l.

I've used this place for decades. Solid work. I recently had a business car magnet made there for a…read morecar I'm giving away for free (a blacked out Corvette Stingray C8) for charity (www. ImpossibleRentals.com) and they did it in less than 3 days and rushed the order at no extra charge. I'll be using them from now on

I went to Postal Annex on Mission Gorge Rd. Stephanie helped me so much with a couple documents I…read moreneed to have notarized. She made me feel important and she was really thorough and fast with the service she provided!! She rocks

I needed a passport shot & this was the closest place. The…read morelady took about 12 shots & none were good. She didn't know how to use the lamp, it kept turning off. It was a little tiny camera & that flash didn't work right. She went to answer the phone & I said I'm going someplace else. She called after me, no no no ,come back. I went down the street & got a great shot first time. They had a professional setup, Nikon DSLR, lamps & umbrellas.

These people are awesome! Set notary hours, affordable and quick service. NICEST people ever…read more HIGHLY RECOMMEND!

Great customer service from Jennifer and George! We'll be coming back for future notary and postal…read moreneeds.

I am a student that had to order textbooks here over this past quarter. Quality has never been an…read moreissue, but customer service is an entirely different story. I contacted the store multiple times through email and phone, but only received a response once. I asked if I could cancel my online order within an hour of ordering because I had decided I would no longer take the course due to financial costs. Despite the multiple emails and calls I made asking them to help me out, all I got back was a shipping information email. I received another response a day later with a short "no refunds on course readers" message. Although I understand this was definitely oversight on my end, I would have appreciated a more courteous customer service experience, especially after I shared my financial struggles with them. I sent another email that was never opened or replied to. I only buy things from here because my professors require us too. Otherwise, I would take my business elsewhere.

Quick service, they get you in and out once you place your order. Only concern was that I had to…read morecome in a few times throughout the day one time because the place was closed/empty during the open hours posted. There wasn't a sign that they were on a lunch break either, so I came back a few times until I saw someone unlock the doors and opened again.

Same quality service as years ago! I sent the email request at 9am and my programs were printed and…read morefolded by 3pm. Amazing customer service! They are so responsive on email and confirmed the correct file before printing. I sent three emails with updates. I really appreciated their patience. My programs turned out well and the price was reasonable. I prefer to spend the money for professional budiness to print and fold opposed to the DIY. Some situations really just require tasking out. Highly recommend!

Amazing service ! We needed a brochure printed within 24 hours of an event. Hildie came through…read moreprinted the request within hours. The brochure was more beautiful than we expected. The level of immediate understanding of the job and service is absolutely amazing. Would give more stars if we could. Price was more than reasonable and fraction of what others quoted.

Guys try really hard. Recommend asking lots of questions and spending time. Enjoyed meeting Henry…read morethe owner.

I've had a really frustrating experience with them. They kept promising my orders would be ready by…read morea certain time, but when I showed up, they hadn't even started. It happened multiple times, and they almost never delivered on time. They always said they were too busy, but honestly, it just feels like they don't respect their customers' time. I'll be switching to a different supplier.