I paid them for a year of service (6 services) and they decided that my contract was too low and…read morewanted to charge me more on the 5th and 6th service. Even when I told them I would be more than happy to resign for another year at a higher price, as long as they honored the remainder of the first contract they basically told me to pound sand. I guess 65 dollars was more important than a new $370 contract

Christopher Robertson and his employee Eli went above and beyond to address the termite problem…read morewith my townhouse! They were timely, professional, and thorough! I highly recommend Christopher Robertson and his team!

Hi neighbors. Not sure if most of you recall my post a few weeks ago regarding my raccoon issue and…read morePCA remediating. So after receiving a call from the company on the final day of contract informing me the issue was much worse than the original inspection stated and it would cost me near another $4,000 to complete, I wrote a letter to the company. I have to say I was impressed that the owner, Rick called me and texted. When he did not hear back from me, he wrote me a letter expressing his disappointment in how everything was handled by his team and offered to complete the contract and the added work at no extra cost to me. It would all be completed for the original contract price. He was also there to supervise the entire project. Here is where he really impressed me. Before leaving we chatted a bit. We got on the subject of other house projects and I mentioned I was looking for a plumber and told him my issue. He asked to look at it and in 5-mins had resolved that issue and probably saved me several hundreds of dollars. Charlotte, if you ever have any problems with pests around your home you should consider the Pest Control Authority. Tell them they were highly recommended by me! 704-377-2844

I was impressed with the description of the PCA service. I called to ask about the pricing. The…read moregentleman I spoke with said he would come to the house to see what would be needed and give us a price. There was no mention of a fee, of which I would not have approved, as I was unemployed at the time. SIX months later, I was still unemployed and I received a bill for $125. I spoke to a woman there to let them know I was still without work and surprised by the unauthorized bill. She was less than understanding. Two months later I finally found work and before I could pay them they turned me over for collection despite my situation, my open communication with them and the unauthorized charge. I called to make the payment, which was deducted from my account, and two weeks later the collection agency is still sending me letters. I suppose it will depend on whether or not we need to involve a lawyer and the Consumer Financial Protection Bureau to determine if we ever use them or not. I certainly hope their work in the field is handled better than their accounting practices. GET EVERYTHING IN WRITING!!!!!

I had a problem with roaches in my home. I had trouble sleeping at night so I called Mr Pest…read moreControl. Jason came in took care of the problem for me but I do know that these pests are very persistent & so does Mr Pest Control. They call me every month to see how it's going & if I want them to come back. It's been 3 months now but I'm going to have them come back until I'm absolutely certain they won't be coming back again (& probably a lot longer)

We have been using Mr. Pest Control for the past few years. We are highly satisfied with their…read morework. The technicians always go above and beyond and are always on time. They inspect for insects and mice each time and spray inside and out , removing cobwebs as needed from outside of the windows. Jason was our technician the past two times. He was very knowledgeable, courteous and professional. Great customer service!! Savannah is always pleasant and courteous when she calls to schedule our appointments. We highly recommend this company for the great service and reasonable cost.

Colleen is remarkable! The company has a policy against harming non-pests (like honeybees) but…read moregoing FULL ON after invasive wasps, mice, etc. Colleen removed the wasps nest that was growing in my dryer vent. She sprayed and used a type of dust that deters and kills wasps that return to their former home. And she treated the bushes after ensuring a bird family had moved to safety. I highly recommend them!!

Queen Bees Pest Solutions is a long established woman owned and operated business in the Charlotte…read morearea. We're new to the area and our daughter referred us to Michele and Queen Bees. Michele was on-time, efficient while taking the time to get to know you and she knows her stuff. We learned things about our "new" 60 year old home that we didn't know. We look forward to a pest free environment and working with Queen Bees for years to come!

Technician Alex came yesterday for a renewal of our termite control contract and that of my…read moredaughter's home which included inspection and application around home. He was diligent, respectful and hardworking. He had to dig trenches before applying termite treatment. It was very laborious. He was very thorough and careful. He took care of some issues which concerned us and listened carefully to us while he completed his work. We have found all of the technicians from Noosa over the years very competent and Alex did not disappoint. It has been a pleasure working with Noosa over the past 5 years and we will no doubt continue to enjoy that relationship over the next few years. When we've had concerns, they responded accordingly. We once had what appeared to be wings around the house. They came, took a sample and had it tested. It turned out to be organic matter dropped from a nearby tree. We were surprised that they did this and didn't charge for it. They service our crawlspace and Alex took readings to assure us that our dehumidifier was fully operational. According to his careful inspection, it was working excellently. We want to thank Alex and Noosa for their most reliable service.

Great service! Staff is on top of everything. Locally owned and serving predominantly around the…read moreCharlotte area, my experiences with Noosa has been nothing but great. I had a bunch of silly questions but they didn't mind it. Both quality and service are top tier! I'm usually sensitive to certain smells and can't tolerate most fumes. Also not a fan of harmful chemicals so I opted for Noosa, whose sprays are catered to be more sustainable.

They double-charged and never returned our money. They are thieves. Austin only returned my calls…read morewhen the bank temporarily returned the funds before they cancelled it. Trust me, they are thieves.

Called these guys about a snake I almost stepped on in my kitchen. I was barefoot! Just a king…read moresnake, but yeah, I almost had a heart attack. I love critters, but snakes are just not my jam. The two dudes who showed up were amazing. Smart, professional guys who knew their s...t. Not a couple of Tiger Kings who were like "I ain't scared of nothin'". They pulled out my stove and had that girl in a bag in under 5 minutes. Seemed like they cared about me and the snake, which is great. She was a good snake, I'm sure, I just can't have her slithering around in my kitchen. 10/10 would call again.

We have been customers of Southern Defense Pest Control for a couple of years now, and the service…read morehas always been exceptional. Scott came out on Monday for our scheduled inspection and routine service. During his visit, he informed us -- and even provided a video -- of a massive water leak in the crawl space underneath our house. This isn't part of their pest control service, but Scott and Coley always go above and beyond to alert us to anything that needs attention. Their honesty, thoroughness, and genuine care for their customers are unmatched. Because of their superior work, we have had zero pest issues since becoming their clients. We would never consider using anyone else. Southern Defense is truly the best.

After researching mosquito fighting companies, I contracted with The Mosquito Pro. They are the…read morebest. The customer service is great. My neighbor across the street has a different company through a Groupon ad. I noticed her yard being treated. The man loaded his sprayer, quickly circled her house and was gone in mere minutes. The Mosquito Pro treated our yard later the same day and was here for more than 30 minutes. After our first treatment, we still had some pests when on our driveway. I spoke to Tom and he said it was an issue since our neighbor on that side didn't treat their yard and had mosquito loving bushes. He came out and treated the strip between our yards again and the problem was solved. You have my recommendation and I am working on my neighbor.