Echo and Tai helped us gently into dwarf hamster adoption. Critter, environment, accessoriesread more

This store sucks! Every animal I saw there looked either on the verge of death or was very ill and…read moreit was hard to look at. Do not support this company they do not care about they're animals! Do not recommend coming here. All the fish were being kept in improper tanks that is not suitable for them. Overpriced and poorly made products that are not worth your money. Come here at your own risk.

We love coming here to self wash our pups. Super nice tubs and water pressure. Plus the staff is so…read moresweet and helpful! Thank you EarthWise

I have always had a great experience here, and the employees have typically been friendly and…read moreknowledgeable. However, yesterday's visit was very uncomfortable. My partner and I came in looking for Omega Oil. The employee, who was already at the cashier, stood up and stared at us as soon as we walked in. Once he told us where to look he hovered over counter and stared. At first, I didn't think much of it. We then asked where the dental cat treats were, and he walked us to the aisle--but instead of asking if we needed further help, he just stood there watching us. At this point my partner and I were having our own conversation about the treats, right in front of him. After we started looking through the treats, he moved to the next aisle over and continued monitoring us. Each time I moved, he seemed to move as well to keep us in sight. At one point, I turned around and saw him standing there petting some peacock feather or other times staring at products.The entire interaction made us feel singled out and extremely uncomfortable. I understand businesses need to be aware of theft, but there should be better guidelines on how to do that without making paying customers feel targeted. Though my cat loves the rabbit feet from this store, unfortunately I won't be returning after this experience.

I have been shopping here for years, I wouldn't dream of going anywhere else. Staff and owner are…read morevery helpful.

We've been coming here for a very long time. They have a great selection of dog and cat foods along…read morewith other items that you'll need. The staff are friendly, knowledgeable and a great resource for asking about minor health issues that may be helped with supplements or a change in food. It is nice to support a local brick and mortar.

Chelsea is an incredible trainer. We initially brought our pup, Poppi, to her first series class,…read morewhich served as a perfect foundation for her training. The pricing is very reasonable, especially considering the detailed handouts we received that expanded on each lesson. Chelsea is a wealth of knowledge when it comes to canine behavior and motivation. I especially appreciate her focus on "consent-based" training rather than using force. We were so impressed that we booked a series of in-home sessions and will definitely be working with her again in the future!

I used one of their self-service dog bathing stations to give my Labradoodle a bath. Everything I…read moreneeded was provided - shampoo (I didn't use it because I brought my own), professional hair dryer, brushes, towels, etc. It's a bargain for $20, and they gave me a punch card good for a free 10th bath. The store and the bathing stations are spotless. Super friendly staff, too. Highly recommended!

Mud Bay has been a total game changer for me! They carry the healthiest brands for my pets & the…read morestaff are incredibly helpful. I've swapped everything I used to buy from PetSmart with brands from Mud Bay & I am loving the difference. The toys last longer, the food is healthier, & they have cat litter that doesn't track all over my floors. Best of all, the employees always make my trip enjoyable. I've never seen so many kind, knowledgeable people behind one counter! They always have great insight & offer to carry things to my car for me. The store is always squeaky clean, too. If you have pets, Mud Bay is a MUST.

Great store, amazing selections of pet products, and wonderful staff! Everyone here always makes me…read morefeel so seen & heard, and they provided me with great comfort when I had to face the passing of my cat last year. I couldn't be more grateful to have this store nearby. (And special shoutout to Megan, who's been there for me through some incredibly tough moments and has made this store such a special place to go to.)

Hidden gem for unique pet goodies and down-to-earth service…read more We finally stopped in while my daughter was in town for an extended visit. They're a professional dog groomer, previously with Petco for four years, and now working at a private dog spa in Eugene, so trust me, they know a thing or two about pet supply stores. They immediately said Sellwood Pet Supply is one of the best they've visited. The store has a wide, thoughtful selection of essentials and unique finds, many of which are hard to come by elsewhere. They carry goodies like Himalayan Yak Chews, plus a fun range of dried meat snacks for dogs, from sardines to frog legs to octopus, just to name a few. We also loved the old-school whiteboard showing what's on sale, written in colorful markers, a quirky, personal touch that made the place feel warm and real. The staff were incredibly friendly, helpful, and knowledgeable, answering all our questions with patience and a sense of humor. It was such a refreshing contrast to the often snooty vibe of some high-end boutique pet shops. This spot is a Sellwood gem! I highly recommend stopping by if you care about quality products and kind people who genuinely love pets.

I've been meaning to post about this place for ages. The selection is amazing of course, but what…read morereally makes them stand out Is their customer service. As soon as you walk in you are acknowledged , they always remember who I am and always offer to help figure out what products will work with my dog's dietary needs. There are several options in the Sellwood area, but I continue to go to Sellwood Pet Supply because of the absolutely fabulous customer service!

My family has been going here for a few months. Today two of my adult children went in. From the…read moremoment they walked in they were being watched a treated as though they were up to no good. When it came time to pay. My daughter clearly stated she wanted to use her card for $40.00 of the purchase an would pay cash for the rest. An older lady asked the cashier "do you know how to do that". So these ladies went back and forth on how it's done. When all is said and done they used her bank card for the whole purchase and COMPLETELY MESSED UP MY DAUGHTERS BANK ACCOUNT, Putting her account way over. Some lady pushing man in a wheel chair tried to intervene and said "I can fix it now I can fix it now" She ended up yelling at my daughter. While 10 different people stood around just watching. A total complete SHIT SHOW !! My daughter now an EMOTIONAL WRECK. Was worried about her account an just wanted to leave. These people treated my disabled family as though they were there to steal an then ended up STEALING FROM MY DAUGHTER..... horrible HORRIBLE PLACE. Would not recommend anyone shopping here. Not worth the ABUSE !!

Always great service and a local feed store that we should support. Strong female workers who…read morealways help carry out my heavy duck corn to car!

Everything went well..great employees super good care. Very clean office and pleasant staff.read more

Scenario: my cat ate chunks of a plastic bag so I took him to vet. They recommended X-rays and lab…read morework for total of over $700. I asked why X-ray since I didn't think plastic would show up on image to which vet responded that they'll be clues on image as to what's going on. $700 later they now want to do an ultrasound for $800 which would tell them what the X-ray has plus more. I asked why didn't you suggest ultrasound prior to X-ray since it'll tell you what X-ray has plus more? Answer: it's our protocol. Moral of the story: it's this hospital's protocol to milk pet owners for everything they've got rather than working the problem with your pet. Thanks but no thanks. I'll never come here again and will dissuade any friends and acquaintances I've from coming here. I should have looked up the yelp reviews before coming. Big mistake on my part.