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    Clackamas Feed & Pet Supply

    3.6 (17 reviews)

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    Horrible quality

    Alright here we go. Decided to stop into Clackamas Feed on 7/14/22 to pick up a couple bales of straw as my usual feed store was currently out and awaiting their delivery. First off, I was taken back by the price-- $16 for a 50# bale was insane to me when other feed stores in surrounding areas run $7 per bale. Way steep, but I paid the price for two bales because I needed straw for my animals. Well, as soon as I get home and pull the bales out of my truck, they quite literally fall apart into a million dusty pieces. Then I realized why each one was triple twined, because I'm pretty sure they just swept up whatever was leftover on the ground after baling and twined it up to try to sell. It is THE ABSOLUTE WORST quality of straw I have ever seen. Pieces were so small that one of the twines had just actually slipped off to the side of the bale as it fell apart and basically just turned into dust. Okay, I get things happen, that's fine. We give them a call a couple days later to ask if there was a way to return these bales as they are completely unusable for us. Girl who answered the phone was apologetic and mentioned that they had a few others call in about the quality of straw and they were aware of it. She then calls the owner to ask about returning and we can hear the owner cackling over the phone saying there's no way she would take it back, especially since we opened it. Well no, definitely didn't open it ourselves, you can actually see the twine still attached.. the bale basically disintegrated on its own. My fiancé asked if he could have the owner call him directly to discuss. "You get what you pay for when you buy straw" Yeah well when I also spend $16 dollars PER BALE, I expect to get a least decent quality straw. Not basically sawdust. The owner's attitude was SO terrible about the entire situation that my fiancé ended up having a few choice words with her. Finally, after basically having a pissing match, she agreed to take back the bales. We couldn't make it in for a few more days, but when my fiancé was finally able to bring them back to the store, we were met with - "If they were SO bad why are you just now returning it?" Well lady, we both do have a full-time jobs AND run a small farm, so being able to drop everything to attempt to bring your sawdust back to you during your open hours is very difficult for us. Lo and behold she threw a fit and didn't let him return them. So now I have spent $32 on what can essentially only be composted as it is completely worthless. I don't know what became of this place. Not sure if the whole expanding and 'rebranding' thing went to their head or what, but they sure aren't that fun farm feed store anymore. Used to come in here all the time and be met with a friendly atmosphere and chat with all the ladies... But now they've apparently crawled up on their high horse and are too good and greedy. Especially since they are fully aware of the sh*t quality they are selling. I spoke with other feed stores after the fact about what they would do in this situation and they immediately said they would take it back regardless, because that's just good customer service. I've purchased a lot of things here over the years, both personal and for work, but now I will never give them my business again and will forever speak badly of their name and turn people away from here. Such a disappointment.

    Stewart is examining the prize we won at the customer appreciation day event.

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    9 months ago

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    3 years ago

    Great company, great employees! Wonderful store with lots of products. Highly recommend this business!

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    6 years ago

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    Ask the Community - Clackamas Feed & Pet Supply

    Review Highlights - Clackamas Feed & Pet Supply

    Shout out to Melissa - Yesterday and a week or so ago, I visited the feed store and dealt with her both times.

    Mentioned in 2 reviews

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    Clackamas Feed & Pet Supply - petstore - Updated September 2026

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