I always have dental needs so it's important I go to a dentist I can trust and not make it a…read morestressful experience. My first visit went well for exam and cleaning. Parking was easy. They took me in right away. I was able to discuss my plan with the Dentist and he was friendly. The assistant was nice and the practice just moved into a new place so everything was new and clean. The xray machine was interesting. It was portable and looked like a camera. I will continue my treatments here and see how it goes.

The doctor is patient, informative, and knowledgeable. Victor is the best hygienist, he cares. He…read moretakes his time. He's gentle. The office is clean and calm. Hands-down, the best dentist I've ever been to. Blessed to have found this dentist 2 years ago.

I really appreciate doctor higgins and his team. They are quick and efficient without roughing…read more Explain things very simply and make recommendations that are appropriate.

I had three cavities taken care of today by Dr Higgins and I must admit, I was pretty nervous going…read morein since I hadn't needed a filling for decades. He and his team helped ease my nerves and make me feel comfortable. He did a fantastic job on my teeth. They look amazing. Thank you for all that you do. Also, I want to give a shoutout to Brooke for always doing a fantastic job cleaning my teeth. She has the perfect touch.

Are you looking for a dentist who always puts his patients first? Who is calm, caring, supportive,…read moreand never hurries his work, or the appointment? Who also has a wonderful staff that assists the patients with whatever their needs? Then Dr. MARC ENGEL, DDS is the dentist for you! You can reach him at: Engel Family Dentistry (916) 542-1215 https://www.engelfamilydentistry.com/

Dr Engel is amazing! I was leaving for a 10 day cruise to Alaska on Sunday when Friday early…read moreevening one of my front tooth crowns fell off. Needles to say I was freaking out! How could I go on a once in a lifetime cruise with front tooth missing??? I put a call in to Dr Engel about 8 that night, left a message and my phone rings about 10 minutes later. It's Dr Engel. He asked me about the tooth, had me send a couple of pictures then scheduled me to meet him at his office on Saturday morning! After about 25 minutes I had tooth again. Dr Engel went above and beyond to help me out. I will forever sing his praises. Believe me if your looking for a great caring dentist look no further than Engel Family Dentistry in Folsom, Ca.

I've been a patient here for just over a month and I've had a great experience! The staff is very…read morekind and helpful. They are very transparent and have great communication about appointments and insurance. I've just started my Invisalign journey with them and I'm very excited!

Run! This practice was bought out by new "dentists" without…read morechanging its name or informing the previous patients of the dentist that was there before (for 20 years)! We came for our cleanings and had no idea who these people were. They took all the old patients of previous dentist. (She was great. She sadly retired) I used to work in the dental field and they not only cleaned my teeth incorrectly and lazily, but they also said I had diagnoses and treatment needed that was not true. And my suspicion was confirmed when I went to get a second and third opinion. Just to be sure. Especially if they are "in network", they will up charge and tell you you need crowns on teeth that can easily do fine with small fillings. I also have years of experience looking at dental X-rays. They were not honest about mine or my kids's mouths. Be careful! I would not go here

While I did not want to take my frustrations out on the staff member I spoke to yesterday, I think…read moreit's important to share my negative experience with this dental practice. While I always received good care once I was in the room, I was disappointed that I never had the same dentist. I feel I have had a different dentist every single time I have had an appointment which was challenging to build a rapport or history besides just notes in my account. However, my bigger issue is accountability for when they make the errors. The first issue was last year when I was scheduled by a dental hygienist to be booked six months out and they made the appointment two weeks too early. When I came into the appointment, I was told I would owe due to it being too early and was confused but paid and said I would take it up with my insurance to see if they would make an exception. My dental insurance has always been amazing and shared that they would cover it if the dental office sent an appeal sharing that they wanted me to come back earlier than 6 months since that was their recommendation. I have followed up with this dental office for the past year and a half asking for updates and each time they assured me they took care of everything on their side. Low and behold, I finally call MetLife yesterday to follow up with them because I wanted to change the dental office (for another reason I will list below) and just wanted to finalize this appeal so there was no missing links left to tie me to this dental practice. The representative on the line informed me that they JUST received the appeal two days prior from the office manager, and there are zero other appeals or attempted contacts by this dental practice so for that reason, they declined my appeal. I was lied to for the past year and a half that they were working on submitting this appeal and each time I checked, and it was a lie. The last straw was, I had recently changed insurance and called to update it with the front desk. I have it in writing that although my insurance is out of network that my insurance would still cover 100% of my appointment with the exception of the fluoride that I typically pay out-of-pocket for. With this information I move forward with the appointment and received the routine services. A few weeks later I received a bill for $189 because they claimed my insurance did not cover 100% of the services. Confused I called my insurance and asked them why it was not covered because the front office staff told me it would be and they shared that due to me being out of network they would only cover 100% of the cost UP TO a certain amount. They said they made that perfectly clear to the front office staff and we're not sure how she got confused. When I followed up with the front office staff and explained to them that I was told this was going to be covered fully, and if I would have known that I was going to have to pay out-of-pocket, I would have gone somewhere else that was within network, they said because they do not guarantee how much insurance will pay that I am still required to pay the balance. When I grew quite frustrated with the lack of accountability for not only one but two errors on their part where I had to pay out-of-pocket for services that would've been covered 100% with my insurance, they offered to take off the cleaning cost and left me with a balance of $114. While I can appreciate some wiggle room, the new knowledge that they did not submit the appeal, which would have covered that initial cleaning last year, seems like too little of an apology when again these mistakes were on them. At the end of the day, I just wanted to be finished with this dental office because I was so frustrated by the lies and lack of accountability. I decided to post this review because I did not want to take my frustrations out on the staff member that I was speaking with, but I still think there could have been more done to provide a better solution to avoid this negative review.

I have been seen at Smile & Co in Folsom since 2017. No longer. Why? What was once a patient…read morecentered dental office, comfortable and modern is no longer. There are several reasons for this, but I will just include the most consequential. After a few recent visits I wondered and had to ask "When will Dr. Ashley be back? To learn from the receptionist Amy, who is still amazing, that Dr. Ashley left the Folsom office and now practices in Roseville. Is it normal or ethical to leave a patient without any notification? I've always only needed cleanings until the current dentist wanted to put in a crown for a hairline crack called a craze line, that Dr. Ashley kept an eye on year after year. I did not want a crown, but she seemed very sure it was needed. So she drilled and drilled until she concluded that I did not need a crown. I am hopeful this has not compromised the integrity of my tooth. The last visit the dental assistant/hygienist was visibly upset as I was 7 minutes late. She raced to the exam room talking to, well, an empty room as I was walking down the hall. Once in the room she told me "I'll do what I can in the time we have left". I was 7 minutes late. I have waited more than double or triple at times for my appointment. I have never complained. I left my concerns with Amy and leaving without getting my cleaning. I used to actually like coming here. Imagine that in a dentist office! I never heard back from Dr. Ashley or anyone in the office. I can no longer recommend Smile & Co.

Dr Maddox is simply an excellent practitioner. What I like most is his thorough explanation of…read moreevery step of his treatment. He's also got excellent hygienists - my cleanings are extremely well performed. The front desk staff is also friendly and professional.

Coming from somebody who dreads going to the dentist, this is as good of an office as you will…read morefind. Everything always goes so quick, smoothly, and painless. Dr. Maddox does a great job of walking you through every step he's doing which really helps the anxiety of it all. All the hygienists and staff are super friendly, & make me feel very welcomed & comfortable every time I come in. I had years of damage to my teeth, and they have me feeling so much better about everything in just a couple months. Give them a chance they will really help you out

I had an unfortunate accident where my pup took me out by the ankles and I cracked my two front…read moreteeth. Dr. Zahra Hosseini and Tiffany Flores gave me the best care I could ever imagine. It was a traumatizing experience and they went the extra mile to make sure that I was comfortable and calm. I live in San Francisco and was up visiting family and can confidently say that I will be coming back up for all dental services because of my experience. Not only did they stay after hours to take care of me, but the bedside manner was a 20/10. I also left with teeth that look better than they ever did. I am beyond grateful and would recommend them to absolutely everyone. Another huge shout out to Brandy, Nicole and Karen. They made sure I was taken care of and aided with some administrative duties to get me to a more calm state. Thank you to the team. I am forever grateful.

I had my teeth cleaned today at Dr. Hosseini's office. The ladies there are all very pleasant and…read morefriendly and very good at what they do. Dr. Hosseini is an expert at what she does and so are the ladies working under her. The office and all rooms are nicely decorated and very clean. I trust her with my dental needs wholeheartedly.

Super nice dentist office. Just moved to Folsom awhile ago and was looking for a nice, clean and…read morefriendly dental office. All the hygienist were super friendly and gentle. Dr. Proctor is an awesome dentist as well. Super friendly and knowledgeable. Noel and Jamie at the front desk are super sweet too. Greeted me the moment I walked in with a friendly smile and got me checked in right away. Definitely recommend this place if you are looking for an amazing dental office. I felt like I was at a luxury resort with the way I was treated and how beautiful the facility was. Did I mention they have Tvs with headphones in the room? I got to watch some hgtv while they cleaned my pearly whites.

They only take one insurance cintas and if you have any other insurance it is not good. They are…read morenot helpful navigating any of the insurance and said they no longer are taking new delta dental patients. On top of that I had a cavity filled here and the filling fell out two days later and they charged me to fix that which seemed like shoddy work. Do not recommend this dentist due to insurance problems, shoddy work and unhelpful office staff.

Very polite and caring . Professional s in every area. The office manager is amazing as well as…read morethe entire staff

My sister told me about this place, and even though they don't take my insurance (Health Net…read moreDental), I went with her for moral support during her root canal. The office is really clean, smells good, and everyone there is so friendly and patient. Before they started, Dr. YongTae Park explained everything clearly, including what he would and wouldn't do based on how her molar looked. Since my sister was pretty nervous, both Dr. Park and his assistant were super sweet about checking in on her to make sure she was okay. I ended having to wait back out in the lobby while they started in the back. They began around 10 AM, and we were out by 11:20 AM. Of course, every case is different depending on how bad it is, but everything went smoothly. My sister said she LOVES it here! If they took my insurance, I'd totally come here too. I highly recommend them!

I went here in 2016. I remember the assistant made inappropriate comments and was awful when…read morecleaning my teeth. I didn't say anything. The dentist asked when I had braces. I told her I've never had them. Then she proceeded to tell me I need a night guard because I grind my teeth. The night guard she gave me only covered my front teeth. Now, a few months away from turning 41, I need to wear braces until I'm 42.5 because the night guard left me with an open bite. My smile, jaw, and digestion have been negatively affected by such malpractice. It will cost me at least $6,000 out of pocket. Please tell this dentist that they need to give their patients a night guard that covers all teeth. Both women were Caucasian at the time. Staff may be different today, but it is just a heads up before going here for a night guard.

Excellent care, calm and friendly office with impeccable and very gentle work. Dr. Tiffany Bal…read moretakes a lot of time with her patients. Each appointment has been thorough and I leave with all my questions and concerns taken care of.