Es lamentable pero sugiero que cuando visiten el cross country deben tener mucho cuidado. Ayer me sucedio que al salir del banco despues de retirar dinero, saque mi carro del parqueadero y alguien me puso un carro al frente y me decia que esperara unos momentos ... pues tuve que aprovechar un descuido del tipo y pude sacar el carro y me dirigi a stop and shop (3) bloques al bajarme del carro y querer asegurarlo me sono la alarma pies tenia la puerta trasera abierta y escuche que se le salia el aire a la llanta trasera le habian puesto un tubo pequeño con punta unos criminales quisieron robarme todo mi dinero y targetas se credito ... gracias a Dios sali ileso ... Fui al banco (Chase) para decirles del caso y me dicen que ya ha pasado 5 veces ... y ya listo. yo vi 2 carros vi 3 personas y no revisan camaras ni avisan a la policia. Fui a la oficina de seguridad del cross country y ellos tampoco sabian nada ... Solo dijeron que eso no era un crimen ... Bueno parece que los clientes del Cross Country no valemos la pena como para que ellos presten mucha atencion. Osea de ahora en adelante USTED estara por su propia cuenta y riesgo ... Abra el ojo y no confie en nadie y nunca vaya solo. read more

Cross County Shopping Center - Esta pua la colocaron en la llanta de mi carro. Le saca el aire en 3 a 4 minutos - Shopping Centers Near Me - Yonkers, New York

My family and I went to see Santa today and I could not have had a worse experience. We actually never saw him because of the horrible management of this attraction. The Cross County website clearly says that they accept walk-ins through 12/24, even if they have full reservations. I got there and was allowed to get online..and then when I had been online for more than 1 hr, staff came outside to say that they were no longer taking walk-ins and they didn't know why we were allowed to get online. After waiting in the cold for more than an hour. Then they said they would take ppl but had to "catch up" on reservations before they would take us. After another hour of waiting, walk-in families started to leave and still they ignored us. Instead of taking let's say one batch of reservations and just ONE family on walk ins, they just left us out there in the cold for hours and weren't even apologetic. Security were making side comments like "You should have went to an indoor mall" and were generally passing around misinformation, I mean they were the ones that let us on the line to begin with!!! I personally saw a woman with a 3 month old, beg after 2 hours to be let in...she had to beg...it's freaking Christmas!!!! After they finally let her in, they left the remaining 3 families of walk-ins online literally out in the cold. At least 15- 20 min went by between photos of families as we got to watch from outside as staff laughed with eachother in the little Santa house. When the did come out to claim a new batch of reservations (while ignoring the walk-ins that were patiently waiting), they blamed new ownership for a new process that was apparently was obscenely inefficient and used this new process as their rationale for the disaster that was this experience. Families literally froze while watching through the window as Santa just sat idle in his chair for long periods of time while staff dealt with the "new process". It was beyond ridiculous. These people were laughing with eachother indoors while babies froze. People on the walk-in line kept giving up and it came down to only TWO families waiting. Just me and one other family. That was it...but they refused to accommodate. Though I was determined to get in after waiting and freezing all that time, at hour 3 I finally gave up, after an employee ignored my plea to let just one of the two walk in families in with each batch of reservations group they accepted. He literally ignored me, wouldn't even look at me as I held my child as asked if he could let us go with this batch after waiting 3 hrs. Again, this is freaking Christmas!!!!! It was appalling. I finally threw in the towel. It was a disgusting display of mistreatment and Cross Country should be ashamed. NEVER again will I attempt to go there for Santa and honestly I will think twice about going there to shop. This was a mall I spent most of my childhood going to...it was where I went to see Santa and all of those memories are now officially tainted by this awful, awful experience. And honestly as angry as I was, I can't imagine how those with reservations felt as many of them were waiting for hours as well Do NOT bring your children here. It's a shit show. read more

This weekend I went to have my boys take a picture with Santa! We go every single year and it is by far my favorite of all Santa's and we don't live close by. I have been going there since I was a child and it has always been a magical experience! The employees have always been so pleasant and accommodating! This year, however, was a nightmare! The new employees were rude and inconsiderate! They rushed me through my pictures, after paying, and told me that my boys were too old for Santa Pictures! They asked me if they even still believed! I was appalled and disgusted! What a disappointment! Furthermore, they told me that I would receive an email with my pictures within 24 hours and it has been 3 day and I haven't received anything! I will never go back there again! It's a shame that they feel the need to ruin Christmas whenever they can! It sure seems like they hate their jobs! In that case, they're not a good fit for this job! Save yourself the time and aggravation and stay away from this ghetto dive. read more