Great atmosphere always clean. And friendly knowledgeable staff and owner. Use to go to big box…read moregyms and deal with tons of people sitting on machines playing with their phones. Not anymore!

So torn how to rate them because I love the idea of the place, but it's just so filthy. I've seen…read moreso many reviews of how clean they are, but in my experience, it's the dirtiest gym I've ever been. I see some of the trainers push around a mini dust buster or use dirty, dust coated dusters pushing around more dust and dirt, but I've never seen anything be sanitized or any cleaning products come out. The corners of the gym and the bottom of every machine are coated in dirt and dust. The sign in desk is always coated in a layer of dust. They don't even bother to turn on the fans anymore because they are so dusty. I mean COATED. Speaking of fans, it's always boiling hot in there. It's uncomfortable. They need to spend a little money and have the place professionally cleaned minimum once a week. All other gyms I've belonged to hired DAILY cleaners. I don't think once a week, especially when they're only open 6 days, in a building where people sweat and touch things all day, is asking too much. They also need to get rid of their (basically empty) glade plug ins. Somehow the gym rarely smells, which is great, but those plug ins emit VOCs and are terrible for your lungs. That's the last thing you need to worry about in a gym where breathing is key. And crank up the AC year round. I know it's expensive, but that's the nature of the business. I wish they had a few more machines, but for the size of the place they have a nice set up. It could be a great little neighborhood gym. I enjoy going, I'm just always worried about getting overheated or sick. They have a good thing going here. Everyone is nice and respectful. Just needs some TLC.

My fitness obsession had me wondering what Crunch Fitness was all about, so I stopped by for a…read morepeek. The front desk guy was friendly and spent way more time with me than expected. He walked me through all the goodies: weights, recovery center, sauna, fitness classes and a bunch more, all bundled into different membership packages. I was suprised learn it costs about the same as a cute TJ Maxx outfit or a full tank of gas if you're feeling like getting the full membership. And get this: you can bring a friend for free every single visit. Love that Crunch Fitness thought of this built-in gym buddy system, nice idea! I've got a few of friends who rave about how much they enjoy their membership. They say it's a great place to network with other business professionals or just vibe with likeminded fitness folks. I didn't sign up today because I'm checking if my UHC insurance might cover it (I might already be a member and not know it). But if you're thinking about it, I recommend joining! Look at their Yelp offer and take advantage of their one day pass to see if it fits your vibe.

You say you care because it looks good on yelp however I'm still being billed, I HAVE called the…read morelocation several times and told them several times with the same reply (read the first review) and I'm out $300+ in a very difficult time. Again I understand your reply is to make your yelp appearance better but it's not helping me at all.

Hotworx, first of all y'all had me at burning more calories in less time!!! That's literally…read moreworkout goals!!! I mean who doesn't want to burn more calories in less time? My favorite classes right now are Hot Cycle and Hot Blast! I love the staff and the owner, they're the best!!! They even have cool tips and how tos on their social media page @hotworxprincetonplaza !!! Sign up today if you're in the area :)

Dirty facility, boring workouts, and poor customer service. Never going to this or any other…read moreHotworx. I will definitely deter anyone I know from signing up.

IPT delivers personalized, well-structured training plans that align with specific fitness goals…read more Ray's knowledge of proper form and Reagan's nutrition guidance has led to noticeable improvements in strength, stamina, and overall health within just 6 weeks. Ideal for anyone seeking efficient, evidence-based training. I use the Plano location. 4621 West Park Blvd #105 Plano, TX 75093

The business owner Ray was very rude and unprofessional. He called me so we can sign up but I had…read moresome questions about training style, experience, and if there was a single session offer to see the training style since it starts at 3month commitment. I was met with defensiveness stating I am asking many questions and customers usually don't ask that many. Then started debating with me saying do I question my doctor? After this interaction, I was shocked. I told him I will no longer be moving forward, he then disconnected the call. As the business owner this is how he conducted himself. The facility itself may be fine, but in my experience, I felt argued with and not respected as a potential client because I asked questions. Glad I found out the culture here before signing up.

I have experienced significant difficulties in canceling my Planet Fitness membership. Despite…read morepersistent efforts over two weeks, I've been met with obstacles. Upon visiting the facility to inquire about cancellation, I was informed that settling my yearly dues is a prerequisite. As a senior on a fixed income, I'm particularly sensitive to unexpected expenses. Given my eligibility for free gym membership through Medicare, I've opted for an alternative gym that participates in the program. It's concerning that Planet Fitness appears to prioritize membership fees over customer needs, continuing to deduct payments despite my infrequent use of the facility. I'm prepared to accept the financial implications of non-payment, as I believe the company's practices are unfair to consumers. I advise prospective members to carefully review the terms before committing to a membership.

The gym is in a great location and isn't usually too busy. You sometimes have to wait for a machine…read morebut it's not bad at all. It's generally very clean and it's a relaxing place to work out. My only real complaint is that several of the machines need lubrication and basic maintenance. I've told staff about them but they haven't addressed it. Also several of the machines are bent/crooked and have holes in the padding. I'm tempted to bring a tube of grease with me and do the maintenance myself. It takes seconds to reach into the weight area and add some grease to the rails. The tricep extension machine has a very crooked bar. IT's 4 degrees off level (the part you hold onto and push down with both hands) which puts unequal pressure on your wrists and elbows with each rep. Leg Extension Machine to the left of the leg press has really bad chatter greater than 140lbs which prevents it form operating smoothly. If you do a rep too fast the weight gets grabby and gets stuck. This HURTS. Dependent Bicep Curl machine is bent and missing a palm sized piece of padding where you lay your elbows. The handgrip arm is bent at an angle and is not level. This makes doing reps awkward and crooked and hurts your left wrist. The chest press machine directly behind the seated row machine and closer to the dumbell area is badly in need of lubrication. Anything over 100lbs and the force to get the bar moving goes up exponentially and it chatters and has jerky motion. The weights moving up and down on the metal rails get grabby and don't move smoothly. The seated row machine by the chest press also needs lubrication. Anything greater than 200lbs and you almost can't move the bar, then it suddenly becomes unstuck and moves normally until you do your next rep. It sometimes squeaks and chatters loudly when this happens.

EXTREMELY UNETHICAL BUSINESS PRACTICES!…read more I joined the gym in early 2024 and cancelled my membership in June of 2024. Apparently due to some sort of miscommunication, something went awry with my cancellation and it was either not received, not processed, or both. A YEAR AND A HALF AFTER THE FACT - in October 2025, I receive communication from a debt collector saying that I owe almost $1300 in back charges. This gym NEVER, NOT ONCE sent me any communication informing me that there was an issue with my account. I was not provided any notice whatsoever that there was a problem - no bill, no phone call, no text, no mail. Instead they just kept accruing charges FOR A YEAR AND A HALF without my knowledge and hit me with a $1300 collections bill. I was never given an opportunity to correct this beforehand, before it got out of hand. This is NOT the way a reputable business conducts themselves.

I'm really torn on this review. I enjoyed the convenience of the gym and it was rarely crowded…read more Quality and maintenance of equipment is just ok. Lots of taping over cushion cracks instead of replacing etc. And fitness equipment is definitely aging. My biggest frustration and cause for me to cancel my membership was over the most ridiculous business practice. I set up my payments with auto pay from a credit card. About a year into my membership the credit card expired and I forgot to update my card. ONE DAY after the due date I get a harassing collection call. A simple text message or email asking me to update my card would do just fine. Then I see a $25 "processing fee" on my credit card after I updated it. AC (the owner) replied that he's not charging me, but it's the billing company he outsources to and they charge when an account goes to collections. Sorry bud, but you picked them and they represent your name and reputation. Needing to update a credit card within a few days of due date isn't something that should "go to collections" in the first place. The fact they're willing to let a member leave over something so trivial and typical is beyond me. Recurring revenue on monthly auto pay is the life-blood of many businesses. There are plenty of payment solutions in the market that would make life easier on your customers.

I've been a member for 5 years now since they first opened and still enjoy the workouts! I'm the…read moretype that can get burnt out after a while of doing the same thing but what I love about Circuit 31 is that Adam changes up the workout every day, keeping it interesting and as challenging as you want. My son now loves going too and it's perfect for his using the free weight area. What keeps me going to this gym and keeps me working out: 1. Easy no appt or class time necessary... just jump in 2. The fun tabata-style circuit is changed out daily and focuses on different body types 3. It's an all-level workout so you make it as challenging as you want and let's face it some days I don't feel like doing it but that brings me to this next... 4. It's only 30 ish minutes! You DO have the time and it feels great to workout even on those days that are tough 5. Last but not least Adam has a vast amount of knowledge and is a trainer so he or a team member will show you how to do the exercises properly or how to modify if you have an injury. 6. Actually I lied and one more :-) This is a locally owned gym in Allen so I'm happy to show support and EVERY time I walk in they greet me by name and are all so incredibly friendly. I'd give them more stars if I could! *********

I've been shopping around for gyms, and really wanted to find a place that wouldn't be too rough on…read moreme. I haven't worked out in a while and was nervous about joining a gym that would be too intense. I appreciate that the workout here is 30min. It really worked me, and I could do it! I have knee pain, and the coach made sure to help me with modifications so I could still work out, but not hurt my knee. The staff is very friendly and helpful! You go through all the stations, and each one has a video for you to follow. Very little thinking is required. Top notch for me personally. I haven't had to use it yet, but there is a key fob system that allows members to come workout during non-staffed hours. Firmly team no kids, but they also have a little kids area to sit your kiddo. I know this is unusual as my sister complains often about not being able to workout at a gym. My only wish is if they had a sauna but it's not enough of a want for me to not go. I'd much rather have personalized service. It was clean, friendly, and i had a great workout! I am excited for my membership, and highly recommend checking them out!

This planet fitness is always clean, front desk staff is always friendly, and it's never too busy…read more Always able to access any machine needed to get my workout in, no complaints. Shoutout Julian for always being so friendly, and keeping the place clean! He works hard

There was an issue with a disgruntled employee treating members poorly. After talking with…read moremanagement the situation has been rectified. Thank you to the General Manager at Allen TX.