The Northtowne store is five stars (see my recent review). The Reynolds Corners store rates only…read moreabout 4. There is still a tremendous selection of equipment, but it is not as extensive as the other store. Almost anybody could get a great workout here. If one equipment manufacturers, say, shoulder press, machine doesn't quite fit your bio mechanics, there are five or six others to choose from! The dumbbells only go up to about 75 pounds, but there are at least four pairs at any given weight. You should never have to wait to get the pair that you need. Why 4 instead of five stars? I will say, that compared to the other store, this one is not as clean or well-maintained. It's not so dirty that it grosses you out, but, it's noticeable. The equipment, albeit fewer choices and fewer free weights, is still very usable. One membership gets you access to both the Northtowne store and the Reynold's Corners store. This, is a damned good deal.

Unsanitary, mold growing and horrible odors in the locker rooms. Complained to management and the…read moretile response was "if you don't like it, go somewhere else." We did.

I joined this gym today, and I'm happy to report that they worked with me and understood my fitness…read moregoals and needs. Parker and Jason were great at explaining the membership options and gym fees. I feel like most of us are excited about joining a health club, and more often than not, we bypass the understanding that all gyms have yearly fees and cancellation fees; this is completely normal. In my opinion, the highlights of this gym include the space and variety of rooms available to ensure a great workout. They offer 2-3 different machines for the upper, mid, and lower body, which is great! For advanced fitness enthusiasts, this means you won't have to wait to complete your workout routine. For beginners, I highly recommend hiring one of their skilled personal trainers to start your fitness journey the right way. Any day is a good day to practice self-care. So far, one of my favorite machines is the standing hamstring curl; this machine is a gem, and I'm super happy they have it. The gym is clean, the bathrooms are neat, the weights are organized, and they offer spray bottles with towels for you to wipe down the machines after every use. I have yet to try the classes and provide feedback, or the smoothie bar, hydro massage, and sauna. Eventually, I will. This health club has a lot to offer for everyone, no matter what fitness level you are at. I'm glad I started going here, and I'm looking forward to making new friends.

It is becoming a pit. They need to increase staffing hours. By Sunday you need to be fully…read morevaccinated and have an up-to date tetanus shot just to walk into the men's rest room. Standing at the urinal and found I was standing in about a gallon of urine on the floor.

This place is just awesome to workout in. Ive been in and out of this gym for awhile because of my…read morejob and home situation but this plave is top notch. It doesn't have hi-tech equipment, but it doesn't need it either. The plates are very well organized and kept in separate areas for the most part. They always seem to keep updating their equipment based on members suggestions and feedback. A big plus in my book is putting expectations on members. What i mean is: the staff already sanitizes the place but members are expected to re-rack weights, wipe down the equipment when they're done and use discretion when filming.

Strongly recommend joining this gym, I have been a member of other gyms and never gone but this one…read moreis different. Over the last few years this gym was consistently one of the cleanest public places (yes, during COVID), both the common areas and bathrooms with showers. Members are a wide range of folks and most are friendly while mainly focused on their workouts. Very strict rules about filming so it truly is a safe and healthy gym. Always room in their parking lot and convenient location just off of Central and King. The quality of personal training is world class. When you are willing do the work of healthy diet and proper recovery, this is whom can help you get from a local competitor to a world ranked athlete. Only bad part about joining this gym is moving and having to find another.

The staff is great at the gym! However, I am very disappointed as they just changed to all new…read moreequipment! They got rid of all the Hammer strength machines as well as the ab machines. Was there on Sunday and one of the new pieces was already broken. The Hammer equipment was great, not impressed with the new Matrix equipment. Do like the new dumbbell benches, and the squat racks. I have been a member since the first year in 2018. This is the first time the upgrade seems like a down grade.

I really like this gym. It is always clean and well maintained. The staff is very friendly and…read morehelpful. I like that you can visit their website to learn about all the machines you can use there, including the tanning and red light machines.

I've been a member at this location, and while the facility itself is fine, my recent experience…read morewith their customer service was enough for me to cancel my membership altogether. Planet Fitness sent me an NPS survey asking for honest feedback. I gave them a low score and explained why: it's hard to recommend a fitness club when the staff doesn't reflect the health-oriented mission of the brand. They asked for feedback, and I answered the question. A few days later, I received a phone call from the Sylvania location telling me that my comments were "inappropriate" because Planet Fitness is a "Judgement Free Zone." The irony is hard to miss. The company solicited my opinion, then scolded me for giving it. Meanwhile, the brand itself openly labels certain behaviors as "lunk" behavior--so the judgment evidently only flows one direction. Instead of having a professional conversation about my concerns, they reprimanded me. At that point, I asked them to cancel my membership, which they did immediately and without any real interest in understanding why. If a business isn't prepared to hear honest feedback, it shouldn't ask for it. This experience showed me that the "Judgement Free Zone" motto is applied selectively and inconsistently. Unfortunately, that ended my time as a member.

Over a year now where they keep charging me and my daughter. I attempted to go to the gym a couple…read moreof times litterly right around the corner. But they wanted me to bring a state id in. So I brought in my veterans id. They didn't expect that reading the back they should have. Regardless they were rude and if anything I really don't care for in this. It shows the quality of service and placing demands on me, Not request. 10 months now and I canceled my membership there as seen not working. Maybe they don't care to report why I canceled or maybe its just they don't care. This is ridiculously and but the pay check from their neglecte to hire competent individuals is not my problem. Places that intentionally do things like this should have to pay 5x the amount that they have stolen.

A girlfriend and I are always looking for fun and different ways to move our body…read more She found this place that does the bungee workouts in Toledo. We found a class, paid via Venmo before the class and we were signed up. When we got there we checked in, got a cubby to put our things and got in line to receive all the instructions on how to get started. We got sized for the harness (which I will say when it's your first time, it's trial and error for sure) and then we're ready to go. It was a pretty intense workout and man was it fun! I can't remember the name of our instructor but it was the 1pm class on 3/9 and she was awesome! I'm really exited to start coming here in hr morning to co tongue to love my body and get some type of schedule down.

I wanted to like this place as I followed them on social media prior to purchasing classes. This…read moregym is run down & not maintained & low class. Equipment is very old & some is beyond it's useful/safe life. The flooring is a trip hazard at the very least. The owner requested "secret santa" gifts from members to gift her gym equipment and more. My first visit was a busy holiday class. The employee I encountered on arrival was very rude & abrupt. I later found out this was the owner! I had registered & paid for the class ahead of attending. I was questioned immediately by the owner to "prove it". Though I arrived early as it was my first class I was not allowed to start on-time until I could retrieve the proof of the payment made directly to the gym. The gym owner refused to validate it in their system & instead required me to retrieve my phone to show her the payment made to her directly! Class was absolutely chaotic. I chalked it up to it being a high attendance class that they were not prepared for. I attended another class In Jan. Much to my disappointment it was the same chaotic unorganized & unsafe class. The owner was the instructor, however she was taking her own class & not attending to leading the class. Bizarre & unprofessional. I retrieved a physical gift certificate at the gym for a previous purchase. The balance remaining is $140. The gym owner is now refusing to honor the gift certificate.

a note to say that I have been a member for more than 5 years. Sometimes I lock my locker when…read moreusing the facilities, but just as often I do not lock it! I have never felt a need to use a lock, always trusting the membership! I have had one disagreement with management...but I was wrong! Literally, so I have simply changed my former understanding! Agreed, the club is "older", but always clean! Membership is always cordial and professional! I have lived in Sylvania Township for 41 years and been a member of 4 different clubs...Not one of the 4 was better than or equal to SJC.

I love going to St James Club. Indoor water classes are fantastic. Good for your heart health…read more People are so friendly here.