1. Crossroad Collision

1. Crossroad Collision

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Deer Park, TX

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Crossroad Collision

3.4 (5 reviews)
Closed 8:00 am - 5:30 pm

Services - Crossroad Collision

Bumper repair

Auto frame testing

Rear-end damage

Crossroad Collision Photos

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Recommended Reviews - Crossroad Collision

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10 years ago

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12 years ago

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9 years ago

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10 years ago

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8 years ago

They like to close early and don't answer phones very well. Makes for an inconvenient trip when you go to pick up your car

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Sas Automotive Service Center

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Dear [Owner/Manager's Name], I am writing to formally…read moredocument and express my concerns regarding my recent experience with your shop on January 8, 2026. In April 2025, I brought my vehicle to your shop due to an intermittent starting issue. After diagnostics, I was informed that the starter was defective, and it was replaced with a one-year warranty. On January 8, 2026--within that warranty period--I returned to your shop for the same starting issue. I reasonably expected this visit to be covered under the existing starter warranty, as the symptoms were identical to those previously repaired. After inspection, I was informed that both the starter and alternator were "fine," and that the issue was instead the battery. I was then quoted approximately $370 for a battery replacement, despite comparable batteries being available locally for significantly less. I declined the battery replacement. At that point, I was told I would be charged a $120 diagnostic fee, despite the following: * I was never informed of a diagnostic fee at drop-off * The vehicle was brought in for the same issue previously repaired under warranty * No new authorization was provided for paid diagnostic work Additionally, during a phone conversation, I was told that refusing to pay the diagnostic fee and refusing the battery replacement would void my starter warranty. I strongly object to this statement. A warranty cannot reasonably be voided because a customer declines unrelated repairs or disputes an undisclosed fee. I was also disappointed by the unprofessional tone of the phone conversation, which escalated into yelling rather than a respectful discussion of the issue.

Crossroad Collision - bodyshops - Updated July 2026

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