Elite did a great job under our crawlspace fixing our bathroom floor. They were here at our…read morescheduled time and completed it when they told us it would be done. From start to finish they did a wonderful job.

From the owner: We handle a wide array of foundation issues such as:…read moreBasement foundation repair Crawlspace remediation Cracked/ Broken concrete repair Main beam repair/ replacement Encapsulation Sagging floor repair Underpinning Waterproofing Exterior drainage

I called around early 2021 and tried to find someone to extend my patio out back and most places…read morewere booked well into next year. I saw several posts on nextdoor about Bridges, so I gave them a call. He came out looked over the job told me he would have a quote to me within the next couple of days. A few days later he had the quote to me and it was very reasonable so I said when can you do it? He told me it depended on the weather and if it held I would be next in line in about a week possibly two. He kept me informed of the schedule and let me know we were on track. He showed up when he said he would and I have to tell you he worked hard (but smart) and was as careful as he could be working with concrete. He worked mostly alone but when the job required more hands he had them there helping out to ensure the job went smoothly. He was done in a couple of days and did a phenomenal job. Everyone who sees it loves it and wants to know who did it. I gladly pass along the information. I would hire this company again and would recommend them to anyone who needed concrete work done.

First the backstory: We put a small room addition on our home 20 years ago. The room addition was…read morebuilt on a 4' crawl space foundation, while the older main house it butted up to had an 8' standard basement foundation. Over the years with the freeze/thaw in the ground, compounded by the dryness in recent years which shrinks the soil, the room addition was sinking ever so slightly at the end farthest from the main house ... 20 feet away. Sum and substance, the far end of the dining room had sunk about 1" causing it to pull away slightly from the main house at the roof line. We got five quotes to repair what had happened. Acculevel did the work to earn the job. The field agent for Acculevel (Dan) was excellent; he took his time and really went over the room addition in detail. He agreed with what the problem was and proposed a series of six helical piers on the exterior to stabilize the room and possibly lift it back up. His analysis was so thorough that he also found a foundation crack inside the crawl space that needed repair. Only one of the other firms that quoted on the job went to the effort Dan did. We decided to go with Acculevel. Acculevel was willing to negotiate some of the language on the contract, and this made it fair to both parties. They originally wanted 50% down, but since the job wasn't to be done until six months later in the Spring and they only needed to do permit work and an engineering report, we agreed to 25% down ... with the other 25% when we received a copy of the permit and engineering report. Very reasonable by all parties. Hint: Always read the contract ... because what's in there is for you and them. When the day came to do the job, the two employees they sent out ... Ricardo and Orlando ... were also tip-top. They worked hard and long hours, hand dug all the pits for the piers, set the piers in place and called it a day ... it was a 10-hour day not counting their travel time. The second day they screwed the piers into the ground (a couple were screwed in 17'), mounted the foundation brackets (essentially large heavy duty "L"-shaped brackets), and used bottle jacks to ratchet the brackets up firmly against the footing. After jacking the room up almost back to perfect, they back-filled, tamped, and replaced all the landscaping that had been disturbed. In the end, the room was stabilized and lifted back up to approximately where it had been before sinking. We did not see any wallboard cracks in the interior of the room, which is a small risk you run when you jack the room back up. As the contract stated, the work performed was warranted to stabilize the room, but not guaranteed to lift it back up. We were very happy with how it turned out. If we had to nit-pick anything, it would be dealing with the home office back in Rossville, Indiana. They are often hard to get a hold of ... you end up leaving messages and hoping for a return call. Acculevel serves six or so states and have been growing very fast, so they get some slack in this area. But we were so satisfied with the work and the result ... especially the field agent Dan and the workers Ricardo and Orlando ... we wouldn't hesitate to recommend them.

I would give zero stars if that were an option. I genuinely don't feel this company deserves even…read moreone. They completed work at my home three months ago, and almost immediately issues started coming up. I asked them to come back out to re-evaluate, and when they finally did, that visit went poorly and clearly needs to be redone. Since then, more than two months have passed with absolutely no effort on their part to correct the situation. Meanwhile, the problem has only continued to get worse. I have reached out repeatedly trying to get back on the schedule, and I've been met with delays, excuses, and empty promises. It's beyond frustrating at this point. What makes this even more upsetting is that I paid top dollar specifically because I wanted the job done correctly the first time. Instead, I'm left with worsening issues and zero accountability. Scott keeps saying he's "reaching out," but nothing ever actually happens. I'm exhausted from chasing a company I already paid. This experience has been incredibly disappointing and completely unacceptable.

We have an old home, over 100 years old, and over the 20 years we've lived here, we've had quite a…read morebit of work done. Superior Structures has been, by far, the worst company we've had to deal with. Our initial request was a 5' tall fence, with 3' of privacy fence and 2' of lattice at the top. We live in the middle of Lafayette and have a relatively small yard. A few blocks down from us is the exact style of fence we wanted. We informed Superior Structures of what we wanted, let them know the location of the fence we wanted to emulate, and they assured us they would produce a fence "better then" the fence we were trying to mimic. Our initial impressions were positive. Work started out well, I removed our old fence and had everything cleared for them upon their arrival. They laid in 4x4 uprights for the general fence and 4x6 for the gates (3 gates in total). Then the building of the actual fence began, and things went downhill immediately. First, they began building the fence at a 6' height, a full foot higher then we had agreed on. Upon being informed of this, they told us it's too late now, and tried to tell us that any modifications at this point would be an additional fee (this fence was already costing us $8,000... Partially this was due to Covid price increases... but this was $2k more then the closest competing bid). We finally talked them into correcting the issue after showing them proof of the original agreement. Then we were informed that they could not purchase the straight lattice (instead of the 45 degree angle you typically see) for a reasonable cost, and that they'd build it. Each section was built with 1x2 treated lumber, which would've been great if they'd checked the pieces for straightness. They did not, so the lattice looked closer to spaghetti. Upon "completion" of the project, the tops of the gates were not level with the fence, they'd shortened the fence, but not the gate, so we again had to have them fix that. The tops of the fence were not level, they did not flow with the ground level, nor were they level at the top. So there was no strategy for flowing the fence from one section to the next. Additionally the separating wood between the privacy lower and the lattice upper were neither level with the top, NOR level from segment to segment. The privacy segment, instead of being framed and inserted into a frame, were just tacked onto the front. the lattice was tacked together with staples, and later fell off. their "no sag gates" sag constantly, the latches they provide are horrible and i've had to adjust them constantly. And the icing on the cake, absolutely no after completion support. All of these above issues, minus the height difference between the gate and fence, were fixed by myself, as the company would not take or return calls. Years later and we're still regretting using these guys. If you have any custom portion of a fence, whether it's gates, not perfectly even terrain (the terrain on this project varied in height less then a foot from end to end, and less then 3" from segment end to segment end), a unique design, or you expect support after the initial work, stay far, far away. If you want a cookie cutter privacy fence tossed up.... do it yourself, you'll still do a better job.

Finding out you have a serious problem with your crawl space in that water is standing and has…read moreevidently for some time sent chills down my back. What a blessing that I contacted Swain Co. Mike Smith of the company inspected the issue proposed a fix that included a drainage system and sump pump. He also assured me that they could take care what ever issue they may find down there. His estimate was very reasonable. The work started when they said it would. WHAT A WEIGHT LIFTED FROM MY SHOULDERS. When the three man crew arrived and introduced themselves and the supervisor outlined what they would be doing and when they expected to complete the job. The supervisor, Efrain, and Salvador and Eddie gave me confidence I was in great hands. Now this is something you hardly ever hear anyone say anymore; but I have never seen three men work so hard and professionally as those three did. Efrain kept me totally abreast of the progress with before and after videos. I know I have restricted myself in the past to restaurant reviews as my wife and I are foodies. But I learned there are "artists" in other fields of work as well. Swain Co and their people are one class act as ND I would hghly recommend them for any crawl space, foundation or basement issues. You won't see them advertising on TV like other companies because they don't need to. Word of mouth by previous customer service have kept them very very busy.

These guys are awesome..im telling u if u need any work on your basement these guys are it. Very…read morerespectful. They will answer all your questions walk u through it and do everything u ask pertaining to it.. if you don't hire these guys I'm telling you straight they are no joke..there the real thing as all buiseness should be at all times

The job I needed started with meeting Conor and the experience was nothing short of great - honest…read more- direct and fair. He never failed to answer my calls or get back to me quickly regardless If the time of day Or weekends. The installers "Kyle's crew" supervisor connected with me prior to the guys showing up Kyle's guys were great. On time, transparent and hard working (always) over several days. Overall very Satisfied

I had a horrible experience with this company. I thought they had a good reputation, but their…read moreservice was shoddy and incomplete. I had to hire another company to repair and complete my project. When I tried to reach the salesperson, he was rude and then wouldn't answer my calls. I would NOT recommend them to anyone.

i did not need their services but they were able to direct me in right direction and very polite…read moreand professional.

Will recommend this company to everyone. They were so super friendly and were extremely…read moreunderstanding when it came to our financial situation. They got the job done super fast so we could use our plumbing right away & didn't do anything extra that we didn't really need so it kept the bill down & reasonable! Scott is amazing at his job & his work is super! We will call Dunes Home Solutions for all our repair needs!!