Elite did a great job under our crawlspace fixing our bathroom floor. They were here at our…read morescheduled time and completed it when they told us it would be done. From start to finish they did a wonderful job.

From the owner: We handle a wide array of foundation issues such as:…read moreBasement foundation repair Crawlspace remediation Cracked/ Broken concrete repair Main beam repair/ replacement Encapsulation Sagging floor repair Underpinning Waterproofing Exterior drainage

I called around early 2021 and tried to find someone to extend my patio out back and most places…read morewere booked well into next year. I saw several posts on nextdoor about Bridges, so I gave them a call. He came out looked over the job told me he would have a quote to me within the next couple of days. A few days later he had the quote to me and it was very reasonable so I said when can you do it? He told me it depended on the weather and if it held I would be next in line in about a week possibly two. He kept me informed of the schedule and let me know we were on track. He showed up when he said he would and I have to tell you he worked hard (but smart) and was as careful as he could be working with concrete. He worked mostly alone but when the job required more hands he had them there helping out to ensure the job went smoothly. He was done in a couple of days and did a phenomenal job. Everyone who sees it loves it and wants to know who did it. I gladly pass along the information. I would hire this company again and would recommend them to anyone who needed concrete work done.

2 man crew was excellent punctual and meticulous. Communication with offices not good, always…read moreautomated, some called back. Prices very high, but not much variety to look elsewhere. Most irritating thing was virtually no discounts, seniors, veterans etc. and they won't budge an inch. Pretty stingy, considering the high price. If I could have found anybody else, probably would have.

Had a rough start but once we got Radal involved it was finished in a day. Took about a month for…read morewhat I expected to be done in a week tops but Austin stuck with it and it was done professionally. Be clear eyed about your expectations. I was super frustrated for a moment but Austin stuck with it and helped me a lot. The system was a little mixed up about the status and I think that contributed to the confusion.

We have an old home, over 100 years old, and over the 20 years we've lived here, we've had quite a…read morebit of work done. Superior Structures has been, by far, the worst company we've had to deal with. Our initial request was a 5' tall fence, with 3' of privacy fence and 2' of lattice at the top. We live in the middle of Lafayette and have a relatively small yard. A few blocks down from us is the exact style of fence we wanted. We informed Superior Structures of what we wanted, let them know the location of the fence we wanted to emulate, and they assured us they would produce a fence "better then" the fence we were trying to mimic. Our initial impressions were positive. Work started out well, I removed our old fence and had everything cleared for them upon their arrival. They laid in 4x4 uprights for the general fence and 4x6 for the gates (3 gates in total). Then the building of the actual fence began, and things went downhill immediately. First, they began building the fence at a 6' height, a full foot higher then we had agreed on. Upon being informed of this, they told us it's too late now, and tried to tell us that any modifications at this point would be an additional fee (this fence was already costing us $8,000... Partially this was due to Covid price increases... but this was $2k more then the closest competing bid). We finally talked them into correcting the issue after showing them proof of the original agreement. Then we were informed that they could not purchase the straight lattice (instead of the 45 degree angle you typically see) for a reasonable cost, and that they'd build it. Each section was built with 1x2 treated lumber, which would've been great if they'd checked the pieces for straightness. They did not, so the lattice looked closer to spaghetti. Upon "completion" of the project, the tops of the gates were not level with the fence, they'd shortened the fence, but not the gate, so we again had to have them fix that. The tops of the fence were not level, they did not flow with the ground level, nor were they level at the top. So there was no strategy for flowing the fence from one section to the next. Additionally the separating wood between the privacy lower and the lattice upper were neither level with the top, NOR level from segment to segment. The privacy segment, instead of being framed and inserted into a frame, were just tacked onto the front. the lattice was tacked together with staples, and later fell off. their "no sag gates" sag constantly, the latches they provide are horrible and i've had to adjust them constantly. And the icing on the cake, absolutely no after completion support. All of these above issues, minus the height difference between the gate and fence, were fixed by myself, as the company would not take or return calls. Years later and we're still regretting using these guys. If you have any custom portion of a fence, whether it's gates, not perfectly even terrain (the terrain on this project varied in height less then a foot from end to end, and less then 3" from segment end to segment end), a unique design, or you expect support after the initial work, stay far, far away. If you want a cookie cutter privacy fence tossed up.... do it yourself, you'll still do a better job.

Finding out you have a serious problem with your crawl space in that water is standing and has…read moreevidently for some time sent chills down my back. What a blessing that I contacted Swain Co. Mike Smith of the company inspected the issue proposed a fix that included a drainage system and sump pump. He also assured me that they could take care what ever issue they may find down there. His estimate was very reasonable. The work started when they said it would. WHAT A WEIGHT LIFTED FROM MY SHOULDERS. When the three man crew arrived and introduced themselves and the supervisor outlined what they would be doing and when they expected to complete the job. The supervisor, Efrain, and Salvador and Eddie gave me confidence I was in great hands. Now this is something you hardly ever hear anyone say anymore; but I have never seen three men work so hard and professionally as those three did. Efrain kept me totally abreast of the progress with before and after videos. I know I have restricted myself in the past to restaurant reviews as my wife and I are foodies. But I learned there are "artists" in other fields of work as well. Swain Co and their people are one class act as ND I would hghly recommend them for any crawl space, foundation or basement issues. You won't see them advertising on TV like other companies because they don't need to. Word of mouth by previous customer service have kept them very very busy.

These guys are awesome..im telling u if u need any work on your basement these guys are it. Very…read morerespectful. They will answer all your questions walk u through it and do everything u ask pertaining to it.. if you don't hire these guys I'm telling you straight they are no joke..there the real thing as all buiseness should be at all times

Good crew workers, but absolutely terrible communication from the office staff and supervisors!…read more The guy who did the initial inspection and estimate didn't describe the layout of our crawlspace to the crew correctly, so our 1-day job couldn't be finished on Day 1 (and because the on-site crew couldn't reach any supervisors to get guidance on how to proceed with a new plan since the original plan wasn't right). So a 1-day job that started on July 20th didn't get done until August 1st because they kept saying the crew was coming on a certain date/time but nobody would show up, so I'd contact the office again and they'd say the crew was coming but nobody would show up, and when the crew did finally get back here they had been told that we had removed a bush that was in the exact spot they needed to put a drain BUT NOBODY HAD MENTIONED REMOVING A BUSH TO US! And, once again, the crew couldn't get in contact with the supervisor! When he did finally talk to a supervisor they asked him if we wanted to have the drain set up in a different way that would mean the job got done that same day BUT their warranty would be invalid!! UM NO are you serious?! Absolutely asinine way to do business, I am shocked that they still get customers at all! So yeah, nobody from the office had called after the first appointment went awry to explain the situation and what they would be doing to fix it, nobody called when we had complained of the lack of communication to explain what was going on, but you can be SURE they billed me immediately after the job was finally done! No delays or waiting around to hear from their billing department haha. We will take our business elsewhere next time we need work like this done, for sure.

I had a horrible experience with this company. I thought they had a good reputation, but their…read moreservice was shoddy and incomplete. I had to hire another company to repair and complete my project. When I tried to reach the salesperson, he was rude and then wouldn't answer my calls. I would NOT recommend them to anyone.

I would give them 10 stars if I could. Fast, courteous and professional. He definitely gives a damn…read moreabout his work. Call them and you won't be sorry?

i did not need their services but they were able to direct me in right direction and very polite…read moreand professional.