I had been in the market for a 2023 Volkswagen id.4. for about two months. Each time I would go to see the vehicle in person I would find that the vehicle had been in an accident and the repairs were not of good quality. I had just about given up on locating one that was not damaged. On Wednesday evening I stumbled across an online add from Crossroads Hyundai with the vehicle I was looking for with everything that I was wanting and at a fair price. On Thursday morning I made the trip from Denver to Loveland to see it in person. I was pleasantly surprised to find that there was no previous damage. My salesman ( Merick, ) was awesome. I was in the dealership a total of about 90 minutes. I drove my new car home at the end of the 90 minutes. I would recommend Crossroads Hyundai and Merich Parr as a salesman to anyone in the market for a new vehicle. read more

We came here shopping for a car for our daughter. We found a car and the salesman and test drive were fine. But as soon as we decided on the car, the typical car dealership nonsense started. Adding things to the cost, trying to get us to finance when I had cash ready to buy outright, etc. We were made to wait for over 3 hours to sign paperwork and when we finally got it all signed, I found they had lied and overcharged us for the fees. I asked for a refund of the fees and 8 weeks later, still haven't received a refund. I would AVOID this place. There are plenty of other options. read more

As far as my sales person (Levi) he was great . But as far as financing it was a problem when I got home and realized the Extended warranty was added on that I did not want. It was a charge for $4999. So i drove back up there and signed that I wanted it taken of my finance total.It has been 3 weeks and it is still there.I also asked for a receipt but never got one. I got the 2 two remotes but they could find the Extra keys that go with vehicle in case your remotes don't work.Someone came out and looked all through the car including between seats etc. but did not find them. He told me he would have to order them because each set is different for every car . He said he would have them mailed to me . Well so far nothing about that either. It seems like once you have bought the car the service is over.Very frustrated .Don't know what else to do. read more

I have had so much frustration when dealing with the Hyundai Loveland service department. They do not get back to me in a timely manner. They make promises that they do not keep. They do not answer the phone. They seem to avoid communicating. One gets the feeling that they hate dealing with customers. I have previously (in California) had an excellent mechanic who was fair, communicated well, did a good job, and even provided service history via email when needed. Hyundai Loveland service department is the exact opposite. Untrustworthy, no communication, and they seem to not care. read more

Very frustrating experience with this dealership. I reached out on a Saturday morning inquiring about a specific vehicle on their lot. I live over an hour and a half away and made them aware I wanted to handle some things over the phone before driving up. They requested I send photos of my current vehicle (given that I was going to trade it in) and that they'd get back to me shortly about an appraisal. I reached out after 3 hours and asked if they had any information. I was told that they would get back to me in about 20-30 minutes. 6 hours later and I hear nothing. I reach out again, no response. I then call them on Monday morning as they're closed on Sundays. No response for 4 hours. So I call again and finally get in touch with someone. He tells me that he'll restart the process for me to get my car appraised. After about 30 more minutes, he lets me know the car I was looking at initially sold within the last 5 minutes. It seems weird to have to beg a company to earn your business, but maybe that's just how they do it here. Needless to say, I'd never recommend this place to anyone and can be absolutely sure I'd never purchase a vehicle from them. Disgusting stuff. read more

Bought a car in 2025. Experience was great. Then we bought a second Hyundai from another dealership. Spouse and I decided to trade cars, as we have in the past. Hyundai gave us the run around saying we needed extensive documentation. As we have been through this before, we decided to call the local salesperson. I spoke with Matteo who could care less and provided the response of guess you gotta do what Hyundai tell you and good luck. Well below subpar customer service for a return customer. Think we will be driving to the next closest Hyundai dealer after this type of interaction. Thoroughly disgusted that you spend over $50k on a vehicle and once the sale is over you are told good luck. read more

Awful experience. Came in for a 2016 Elantra over a week ago and it was clear the vehicle hadn't even been looked at in months. Was talking with Lori for days before going in about the vehicle and not once did they even consider to start it or do any sort of diagnosis on the vehicle's state even after I asked multiple times to be updated if anything were to come up. Not to mention I drove all the way out from Denver to get here to see this car, you can imagine the sheer disappointment I felt when I saw that the car hadn't even been moved from its original place in the lot. The Elantra's engine was incredibly noisy and smelled atrocious when I started it. Service is lackluster, completely unprofessional on Lori's part. Do not recommend. read more

I purchased a Palisade from Hyundai Crossroads in Loveland in July. A couple of months later I went to the DMV to obtain my permanent plates. At that time, I was informed that Hyundai had not yet submitted the required paperwork and they sent me back to the dealership. I went back to the dealership, and they told me paperwork gets delayed sometimes and they gave another temporary tag. A couple of months later, I returned to the DMV a second time to get my plates. Once again, I was told that Hyundai still had not submitted the paperwork, and I was sent back to the dealership. I went back to the dealership where they finally acknowledged that they messed up the paperwork. I was then told that they could not issue me a third temporary tag and that I would need to go back to the DMV to obtain a third temporary tag directly from them. After my third visit to the DMV, I will need to return to the DMV yet again, making a fourth visit in total to finally receive my permanent plates. I reiterated this to a manager at the dealership and asked him to confirm that I understood the situation correctly, and the only response I received was, "Yep." What is most frustrating about this experience is not the paperwork error, but the complete lack of empathy and customer service shown by Hyundai Crossroads. I do understand mistakes happen, but the complete lack of empathy on their part was no mistake. Oh well, I guess it doesn't matter since I already bought the car and customer service is less important after the sale. Shame on you, Hyundai Crossroads. read more

I was in the middle of negotiating a deal for a car and without any heads up that there was another interested party the car was sold from under me. No, there is someone else interested etc. So unprofessional and at you pie on their part. Do NOT use this dealership. read more

The sales person was fine, until it came down to getting a straight answer about the price of the vehicle. It took a 45 minute conversation (waste of my time) for them to give me an answer about the MSRP and the out the door price of the vehicle without trying to gaslight me into taking their finance offers or pay an extra 10 K for the vehicle. Even though I was wanting to buy a 2026 car, the used car sales management came out in to "make the deal" was very sarcastic and not upfront, continued to give me the runaround. I eneded up leaving without purchasing the car I was ready to buy. I got a much better deal and amazing customer service at another Hyundai dealership in CO. I still think that when they see a woman they think they can get away with manipulative tactics to get her to cave in. read more

I bought a 2025 Hyundai Kona Limited. Jake Alexander was the salesman. He was a godsend compared to the traditional experience one might expect from a dealership. He was courteous and respectful. No pressure at all as it took me a couple weeks to work through what vehicle I actually wanted to purchase. I met with him on multiple times drove multiple different vehicles emailed him with myriad questions of which he readily answered each one of them. As mentioned I purchased the 2025 Kona which I absolutely love. I had went to the dealership thinking I wanted to purchase a Tucson but the Kona won me over and I can't complain at all so far it is ideal for me. Everyone at the dealership was also very courteous and respectful which I appreciated. We worked out a very acceptable deal for the vehicle and when I picked it up it was detailed out to the max, it looked super nice. I would have to say this purchase ranks in the top three of all vehicle purchases that I have made and very well could be number one. I very highly recommend crossroads Hyundai and Jake Alexander to anyone who is looking to buy a new vehicle. You should at least give them a chance and seek out Jake. I would hope you would receive a similar experience as I had and I wish you luck on your new vehicle purchase! read more

Brought my car in spotless and clean, they had my car for 1 day 1/2 and it was returned to me covered in dirt, bird poop, something on the windshield, and twig full of leaves half way rolled up in the front driver window. Half of branch was inside and other have hanging out. The inside of my car has grease and grime on everything they touched and the sides of my door inside were all scuffed up with dirt. There were dead bugs on my dashboard and twigs and leaves in the cracks of my seats. I have no clue how they achieved messing my car up that bad in such a short time and thought that was an acceptable condition to return it in. it took me 40 min of cleaning just to get my car back in acceptable condition. I ended only going through with just the diagnostics because what they were going to charge me for the repairs was absurd and they also tacked on a litany of unnecessary recommendations for other action items needed on my car---and I think it's because I'm a young girl and they thought they could take advantage and profit off that. Thankfully, I know better and ended up taking my car somewhere else to complete the repairs. The pricing is absurd...for example they recommended new air cabin and engine filter and to do that, they charge $107 dollars. I bought those myself on amazing for a combined total of $27 and it takes all of 5min to replace in car. Never coming back to this deal ship again. read more

Horrible management!!! This dealership doesn't care about buyers. They tried to misrepresent the true state of the vehicle we purchasd and apparently planned to push the damage off on the warranty company at our expense! We went in on a Saturday afternoon to purchase a used car and while we loved the car, we wanted it inspected by their service department before purchasing it. We couldn't get it inspected at our shop which was closed but we were in a bit of a hurry because we really needed the vehicle soon so we assumed their service department would do a good inspection. Finally, on Monday they said the inspection was done and that it came back good. The salesperson seemed trustworthy so we went to sign the paperwork. The finance guy was extremely rude and pushy in trying to get us to purchase a warranty that would more than double our monthly payments and cost us $16,680 total for a $9,800 vehicle. We almost walked out we were so upset with the harrasment! The next day our son began driving the car to Denver every day for a work project and noticed the car shaking at speeds over 70. Thinking it was just a tire out of balance, I told him to drive a little slower until I had time to get it into the tire shop. The tire shop which is my regular mechanic, told me the problem was that the front lower control arm bushings were broken and wallowed out and the rear lateral arm bushings were also broken as well as the rear lower control arm bushing, plus front and rear struts were leaking - $4,400 estimate. He said there is no way that this car had been properly inspected as this damage was obviously going on for some time. Over the next several weeks I left messages for the managers and never got a return call. My sales rep relayed a messages saying I could trade in the car for a newer one but had no further details other than the manager would call me. That never happened. Finally I got through to the sales manager and he was surprised the sales rep said they would trade in the vehicle. I said I would be happy for them to just repair it. He said they were "unwilling to lose any money on this vehicle". He asked me to email him the estimate and inspection report and he would discuss it with the GM. I emailed and waited a week. I sent an email telling that I would like the vehicle repaired or for them to just unwind the deal and give me my money back. I never got a reply or phone call. After a week I called again, was told both the sales manager and GM were busy and they would call me right back - they never did. While the car was purchased "As IS" they told me the inspection report came back good - THAT IS BLATANT MISREPRESENTATION. They were apparently trying to push the warranty on me and then have the warranty company cover the damage they found which is probably why they didn't give me the inspection report. I would have been reasonable with them had they even offered to repair only the control arms/bushings, but they showed no interest in trying to resolve this at all. They don't want to lose money but have no problem if their customers do! Do yourself and another dealer that isn't trying to deceive their customers!!! read more

Crossroads Hyundai of Loveland - Car Dealers Near Me - Loveland, Colorado

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Okay we had been in contact with this dealership about two vehicles. We set up an appointment to see these two vehicles. The person we talked to throughout the week and the night before our appointment said they would have the two ready for us to look at. Well we arrived met the salesman and he had no personality. He acknowledge us but never shook our hands then asked what brought us in. Strike One. Then we explained what we were there for and the two vehicles no where in sight. Then the salesman said well that on of the vehicles was currently being used as a loner, which was the true one interested. Then took us to the back room to see if they had anything we would be interested in. Well they didn't and we left. Poor customer service and very unprepared. read more

We bought a used car there. It had a gas leak. They "repaired" it, but the car still leaks gas and is therefore a fire/explosion hazard and unsafe to drive. Our phone calls were ignored and we were told, "you get what you pay for". We certainly did...we got junk...with the car, with the sales, with the service department, and with their customer service. They told us that if we towed the car, they would "look at it again". Not that they would fix it. We were told, "You bought a used car and you can expect issues". Crossroads Hyundai can expect a poor review from me on any and all platforms and will not see another penny from us. read more

Do not buy a used car from Crossroads Hyundai of Loveland. You think you are buying from reputable dealer, but are taking the same chance as you would purchasing from Craigslist or Facebook. This would include their neighbor dealership 2Mazda. Purchased used car and took to our mechanic to have checked out. Were told the vehicle had substantial oil leak and was not driveable. We returned to Crossroads and they said "sorry, cars are sold 'as-is' and this car was now only worth a few hundred dollars to them." They will say they service their vehicles before re-selling, but clearly that is not the case. They clean them up enough to get them off the lot. DO NOT buy a used car from this dealership. read more

I was on my 2nd day of my vacation and just got into town when my check engine light came on. I called bluelink and was able to get an appt the very next morning. Come to find out my fuel injector went out. I can't remember who I worked with, but he was amazing. He did everything he could to get me back on the road and NOT have to cancel my vacation. He went above and beyond to help me out. I couldn't have asked for a better experience. Thank you so much for getting me back on the road so quick to I could enjoy my vacation! read more

We were very satisfied with our initial interactions with Mateo. He was very pleasant and knowledgeable about the vehicle. Then everything changed when we got to the finance office. Our interest rate went up 1% even though our credit score is in the mid 800's and we were told by the finance manager that we were not allowed to refinance until we made four payments. Hyundai motor finance told me that was false information. In addition, we got talked into an extended warranty and had to get Consumer Affairs involved to get our refund for the cancellation. The dealership told Consumer Affairs that they mailed our check to the wrong address and they would have to re-issue the check. Ha! We have to wait until it's applied to our account before we can pay off the loan and refinance...and it's almost time to make our THIRD payment! We have never been treated so poorly by a dealership. They wanted nothing to do with us once they made that sale. Lesson learned. We will never do business with them again. read more

This dealership "service" department NEVER answers their phone. I have tried to call and let them know I would be late, tried to set up appointments, tried to ask a service question, or had other inquiries and it is impossible to get a call through to them. I've let them know when I was there in person and, nope, they don't care. read more

Buyer Beware I live in Washington State. I bought my Hyundai in for repair of the right rear wheel on December 28th and it was not (completed) until after February 8th. On the way home I kept hearing a "Clump" in the right rear area. Hoping it was something loose in my trunk I proceeded home to Washington. Once home I emptied the car, took it for a short drive and the noise continues along with a noise from a spring. My local Hyundai dealer could not get me in until the end of March. Crossroads Hyundai did not put on the nut that attached the Sway bar to the control bar. Of course I needed to pay for the repair. When I sent the bill to Crossroads Hyundai, they did not reimburse the full amount! The other issue with them was they kept telling me "Next Week" for two months! read more

Crossroads Hyundai of Loveland - Side view of missing nut. - Car Dealers Near Me - Loveland, Colorado

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Hyundai is making a big presence in the EV market these days with their lineup of electric vehicles. However, if the goal is to convince people to buy electric, you really do a disservice to yourself, the industry, and your potential customers when you block public chargers with your own vehicles. This is definitely intentional as there were at least 6 open parking spots 2 cars over, so they apparently don't want anyone charging here but them. The term is called being an EVhole. Come on #crossroadshyundai you can do better than this! read more

Crossroads Hyundai of Loveland - Public chargers located at the dealership. - Car Dealers Near Me - Loveland, Colorado

I was purchasing a vehicle that was on Auto Trader from them. I live in Iowa. I gave them a $500 deposit by credit card. The options that were advertised were wrong. I asked for a copy of the factory window sticker and they sent me one to another vehicle that was the same year model and color. They told me the price was over $4000 more if I paid cash and not financed it thru them. I gave them a $500 deposit by credit card. They said they would refund it. It took weeks to get it only after I called and asked about it several times. I would not recommend buying from them. read more

These people are unreliable and do not communicate at all. I scheduled an appointment to view a car, and when I got there the next day for my appointment, they had already sold it and didn't even communicate to me before I made my trip out to the dealership that it was gone. I feel the decent thing would have been to at least be honest with me, and then I would've respected them more and still came down to look and see what they had versus being tricked and lied to. I'm thankful that I didn't buy a car from these people because who knows what else they would've lied about. I should've read more reviews and done some research before wasting my Friday afternoon getting off of work early and driving down there. I will definitely never recommend this dealership to anyone I truly care about. read more

After my initial posted review, the General Manager (Paul) reached out to me to inquire about my experience with this dealership. I basically told him the same thing that was written in my 1st review. He agreed that my experience was inexcusable and asked me what he could do to help remedy the situation. I told him to first make sure he expressed my dissatisfaction to the manager Hiram and to make sure something like this wouldn't happen again. Then we looked at everything that was added or included but not wanted. He agreed to remove those items from the final sale price. Eventually an agreement of $450 was arrived at and it was sent to me via a check. While I am thankful that Paul made a bad situation better, I wish it hadn't happened in the first place. read more

Made an appointment to see a used car which was confirmed the night before. The appointment was at 9am, when we arrived the person we had an appointment with did not seem to realize he had an appointment and the car was not pulled up and ready for us to test drive. The dealer said he was going to go track down the keys and after 10 mins came back and said he had "good news and bad news". The car needs a new engine was the bad news and the good news was it's getting one and it would be covered under warranty. We drove up from Denver to see this car. When we called it would have been nice to know. read more

So many reasons I had an awful experience. 1. They lied about the price of the car I wanted to buy over the phone and made me come in person to get the "final" price. 2. They wouldn't sell me the car unless I bought their "Colorado package" which means they put a piece of plastic on your bumper and a sticker on your window for $~2k. 3. They forced me to finance through their lender even though I wanted to pay cash. 4. They snuck in extra charges in the paperwork, such as $200 for putting nitrogen in the tires. I told them I didn't want nitrogen and they said that, "it wasn't their problem." 5. When the car arrived they didn't put nitrogen in the tires, and didn't finish installing the "Colorado package". Yet they tried to convince me it was already done. 6. They made us sign a contract that we'd leave them a 5 star review on Google lol. read more

DJ at the service department and management of dealership were absolutely amazing. My daughter's car was down and it took a lot longer than we thought it would because of the extended warranty red tape but DJ was in contact with me constantly telling me what was happening and then finally got the ok from warranty to fix car. Because it took so long Crossroads replaced other parts that weren't under warranty at no cost to us. Thank you so much! Would recommend them to everyone!! Leslie Hilgenberg read more

when i took my car on thursday i got there and i didn't have the best service with the guy at the front and they had got in touch with my warranty after i called back twice that day. the lady that had answered told my dylan will call me in an hour to talk to me more about it but i never got a call back even after i called again. the next day they let me know they did get denied for my warranty twice and i would have to pay out of pocket come to find out they had lied to my warranty and i had to get my car towed to the dealership i got my car from and had it covered by my warranty and back in a day. read more

"Do not fret" direct quote when we informed our salesman that our 18 y/o's newly purchased car had to be taken in for repairs less than a week after it was purchased for malfunction and wear in stability factors. In his opinion, that particular part is not a necessary safety feature....pry not the best answer when your customer has made it clear that the car needs to be a safe transport for a college kid. Title issues galore, with poor communication, misrepresentations and outright lies. Do not recommend and will not go back. read more

**Service Department Warning** I made an appointment for Saturday 10/28/2024 at 9am. I told them before hand that I needed my fuel door actuator replaced and that my wiper fluid reservoir was leaking. I also stated that I suspected that I needed a new pump for the reservoir. I explained in detail how the wiper fluid was leaking for over a year and that a full reservoir would leak out within 48 hours. I told them about making a road trip to Seattle and how dangerous it was at one point because all the fluid had leaked out and I had zero visibility at one point because a truck I was behind flew mud onto my windshields (I had filled the reservoir the day before and had not used the fluid prior). I received a call from the service department at approximately 1pm on Saturday stating that they would need to order the fuel door actuator, and it wouldn't be in until Thursday. He told me the part would be $180 and labor would be over $400 (2.5 hours) and that they found no issues with my wiper fluid reservoir. I again relayed that I knew for a fact that there was a leak and how I knew. The person I spoke to said "we can't just take your word for it" and told me that I would have to leave my car until Monday to "prove" I was telling the truth. I told him I would pick up the car and bring it back on Monday so I wouldn't be without a car all weekend. He told me that If I did so that I would need to pay an additional $180 diagnostic fee because there would be no way to "prove" I hadn't let the fluid out myself. I guess maybe people actually lie about wanting something fixed that isn't actually broken? Who knows. So I left my car until Monday. Over the weekend, I researched how much time it would take to replace the actuator and it's approximately 30 minutes. I decided to just pick my car up on Monday. I was at the service department at 7:30am Monday right when they were opening. I explained to the person at the desk what had transpired and that I wanted to pick my car up. They couldn't find my key or any paperwork. Eventually, they found my key inside my car's cup holder. It had been in my car all weekend, unlocked. When I first arrived at the lot, I checked the wiper fluid (it was near empty) and locked my car, having no idea that my main key was inside. Not knowing how the car got locked, or that I had the spare key with me, I was told that they would need to "break into my car" to retrieve the key. Luckily my car wasn't stolen, and nothing was taken from inside, but that really is not the point. I paid $180 for a "diagnostic fee", didn't have my car for two days, and nothing was fixed. No apologies, no "we'd like to make this right". The only thing I got was "oh, yeah, your wiper fluid is leaking". No kidding? You can see in the video that he said "there was still some in there" but they had topped it off on Saturday. I took video but cut it down to be able to post. This is the second negative experience I've had with this service department. Please read all the negative reviews. Also note that the dealerships responses are basically all the same. They don't care about their customers. I emailed the service department manager on Monday and have no response. I can see he's read it. If they wanted to make this right, they've had plenty of time. Buy your car someplace else, and definitely have it serviced elsewhere. Crossroads - I would appreciate it if you didn't respond with your "copy and paste" generic reply. If you truly cared about your customers, you'd be the one contacting them instead of pretending to care and wasting more of our time. read more

Although I think the entire dealership model is outdated, Crossroads Hyundai did a fine job with our lease deal read more

Crossroads Hyundai of Loveland - Leased a 2024 Ioniq 5. - Car Dealers Near Me - Loveland, Colorado

Very disappointed. Wrote about a Nissan kicks. Made an appointment to meet a sales person at 10 AM on a Saturday. She wasn't there. Got someone else to help. Windshield had two large cracks on it. Smelled of smoke real bad. Tire warning light was on. Sales person couldn't commit to fixing Windshield and didn't know about tire light. Ran the numbers. With all those problems. He gave me the same price. Advertised as used certified. But sticker said as is. Asked about three other cars they had on website he said all were sold. Complete waste of time read more

Crossroad Hyundia is the place to go if you aare looking for a car. While the car you purchase is important, there is something of greater importance; the people factor. My salesman Dylan and his supervisor Pierce both went the extra mile to find the vehicle I was looking for. They made the buying process simple and were able to meet all my needs and expectations. Another word about Dylan. he is a straight shooter and will not feed you bull or try to upsell you. Just lay out what you are looking for and your expectations of how to get there that is equitable to both you and Crossroads Hyundia. I would reccomend them to any car buyer. Joe Marine read more

Super paranoid and I HATE car shopping... Callee, my sales pro, changed the way I see dealerships! Thank you for treating my family with respect and dignity and even empathy ! They listening and executed flawlessly! Give them a try.. I told them my budget, I actually bought a car that was 2k cheaper based on a recommendation.. That makes me feel like they cared for sure! I usually don't name drop,, BUT Dave the Manager and Tyler my finance peeps negotiated and assisted flawlessly! read more

Christian was great! Super patient with my wife and I as we bought our first EV. He really made the process so straight forward and comfortable. Bob is the EV guru and explained everything we need to know about charging, EV battery health, etc.(ps: help him out by subscribing to his YouTube channel electric principle). Really great attentive support from everyone and we look forward to working with them again read more

These people rarely answer the phone. When they do they dump you in someone's voice mail. No one wver responds to those voice mails

The sales department was great. The service department missed a couple of things in their used car inspection. Overall, I had a positive experience at Crossroads Hyundai working with Nick and some of his team. Nick and Jack from sales and Bradley from financing were all pleasant. I had a mechanic from Lemon Squad perform a third-party pre-purchase inspection before buying, and he caught a significant battery issue that the service department had missed (hence the 4 stars). He also noted that the transmission fluid needed to be changed and a belt was cracking. I don't know what all the service department checks in the used car inspections, but they did not note either of these things. On the positive side, included in the dealer fees, the service department performed an oil change, replaced two tires that were very worn as well as the battery, as charging it was not sufficient. Buyers should note that they sign up all their cars in a theft protection program, adding $500 to the total cost. I was not aware of this, but Nick and the manager (Pierce) addressed the issue by giving me a discount on it. Nick also dropped the $1600 Colorado protection package that I did not want. When they did not have the right tires in time for me to pick up the car, they loaned me a nice car of similar size. Nick even offered to deliver the car to my house and pick up the loaned car once the tires were ready (that's probably not protocol, so I can't promise the same for anyone else). read more

Beware of doing business with this car dealer. After paying for our used car, we were given only one key. Their reaction was indifferent. After begging for them to find it, speaking to various employees including the manager, it was finally mailed 10 days later. AND, after a month we are still waiting for dealer to send paperwork to DMV for our plates. Very stressful and slow transaction. read more

Crew did a great job on the inspection of my 121k Elantra and installed software to protect against breaking and theft. Thanks.

EV OWNERS BEWARE!! This dealership does not care about electric vehicles. Every 5k miles I go in for a routine tire rotation and ask them about things that may come up soon like gear reduction oil checks. Even saying those words is enough to make the employees gloss over like a zombie. After setting up an appointment specifically on a day they told me an EV tech would be in, I get the call back to checkout and come to find out that no EV specific items were checked at all, and that the EV tech WAS NOT WORKING THAT DAY AT ALL. The lady behind the counter then informed me that the maintenance I had been talking about for multiple service appointments leading up to this should have been done 5k miles ago. I ask why nobody told me that during the last service, and she informs me that "owners should know these things and they don't tell us timelines" even though they know exactly when your gas car needs something changed out or fixed... All of this from the dealership that claims to be the "only EV certified Hyundai dealer in the state". Do yourself a favor and DO NOT COME HERE. read more