Very knowledgeable and helpful. Will not waste your time or money. Great referral advice as well…read morewhen I needed a new washer. Will recommend for all your appliance needs.

SHOWED UP AHEAD OF SCHEDULE AND diagnosed the issue within minutes of arrival. Explained in detail…read morethe root cause and the fix. Was in and out in no time at all. Great tech, good personality.

Very pleased with the recent cleaning and repair of my 6 year old Dyson. Pricing was reasonable and…read moremy Dyson feels brand new again!

They fixed my vacuum quickly, and it works well. The staff was polite and knowledgeable. My only…read moredisappointment is that the diagnostic fee doesn't apply to the fix.

First off, awesome customer service! I was assigned Andrew and he was very impressive. He looked at…read moreour oven range and immediately could see what was wrong. He was very detailed and walked me through exactly what went wrong and how to prevent it from happening in the future - I really appreciated that. I'll definitely be using them again in the future!

Really honest and thorough throughout the inspection and repair process. Easy to schedule, great…read morecommunication and arrives on time!

Kevin has shady business practices. Over charges and is not up front with how to pay him…read more Left my washer broken.

We have had experience with Kevin Grace. He will show up, charge you $140 cash, and leave without…read moredoing anything. Either going for parts, can't do anything....call Whirlpool Service Center, etc....etc..... He did it to my in-laws years ago ($140); did it to my neighbor today...($140 cash). DO NOT PAY CASH EVER.....DO NOT LET KEVIN GRACE IN YOUR HOUSE!!! BEWARE!!!!!

I called Nashville Refrigeration in the late afternoon and they had a service technician sent to my…read morelocation within hours. The person who took my call was super nice and the technician was courteous and helpful, explaining the issue and discussing the possible options for resolving it. Excellent service all the way around and I will most definitely be using them again.

I just discovered Nashville Refrigeration. We have been fighting an ice maker problem for a few…read moreweeks. They were able to come out the same day we called and had the issue fixed in a couple of hours. We will definitely be using them in the future.

Great customer service! I called at noon, my dryer was repaired by 3:00 and well within my budget…read more 10/10 would HIGHLY RECOMMEND!!!

Tim runs a truly honest business. I wish I'd known about this place before I called someone else to…read morecome charge me $100 just to tell me my washer was broken. I'd heard good things about East End Appliances, so I called and Tim was super helpful, delivered a new (refurbished) machine the next day. When I discovered it had a tiny issue with the rinse cycle, he held on to my check and waited until after he delivered a second machine and it was working properly before cashing my check. He also imparted a ton of wisdom about all kinds of stuff, and now I know who to call when I need recommendations for... well, anything local, ha! Just the kind of neighbor you want to have!

Horrible service. I've tied up three mornings this week and they never called or showed up. I…read morecalled the office and she said Chris went to do the job 2 hours earlier. He never showed up. She said she would call or have him call. Not only did nobody call back, they aren't answering the phone now. Don't waste your time on a company like this one.

just now Chris…read morerepaired my Kenmore 80 series dryer quickly, and with a correct diagnosis of the problem. About six months ago, I had someone else do a repair, without addressing the root cause of why my dryer kept breaking. A faulty roller was slicing the belt, so Chris recommended a cost-effective replacement, and installed it all in under 20 minutes . While he was working on my dryer, he also replaced two screws that were missing, and addressed a balance issue, so it wouldn't be as noisy. I bought my dryer used, and it has never been quieter, or functioned better. I would highly recommend Chris for ANY appliance repair.

Looked and called quite a few places until found Mr. Appliance! So Glad I did!…read moreInitially spoke with a lovely lady on the phone who accommodated our request right away. Called on Saturday and had an appointment for Monday for service. "Joel" was the technician who serviced our refrigerator. He was very professional and very informative on every detail. I would highly recommend their services to anyone. Thank you Joel, Appreciate you help! Roze DeVito

Easy to book an appointment, showed up on time, quickly assessed problem and got my washing machine…read moreback in working order.

Do NOT use these people. they don't show up and appointments with them mean nothing. We waited 4…read moredays for an appointment and they didn't show. No call no message. When we finally got a hold of them again & they said oh well, and wanted to reschedule another week later.

This company is very unreliable. We placed a work order with them on a Friday. They called on…read moreMonday to schedule for Wednesday. They didn't show up or didn't call. When we called them on Thursday to follow up to see what happened, they said that technician ran late on another job and then got sick. They told me they'd have to reschedule for Monday. This is unacceptable and I told them we would just find another Service. I would not recommend using them.