Service was great as was the selection and value. I've purchased 3 appliances from Black Friday and…read morethey never disappoint. Highly recommended.

I had been searching for a discontinued GE appliance that I finally found at Black Friday Everday's…read morewebsite. At first, I was reluctant to make an online purchase, to be shipped out of state, without visually inspecting the appliance first. But after calling and speaking with someone, he offered send me multiple pictures, via text, which helped give me a piece of mind. They went over and above in their efforts to package the unit to avoid any damage during shipping and the appliance came in in perfect condition. It has been over 4 months since I have installed the appliance, and everything has been working great!

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

This Best Buy is located in the larger plaza featuring Dick's, Rooms To Go and a few other spots on…read moreDickerson. Like most folks these days, I do most of my shopping online, but there is something about touching a laptop and the keyboard before purchasing. I knew what I was after, so I headed to the discount laptop wall, after a quick test drive, I chose the HP I wanted and headed to the register. Service was ok. They were well staffed, but the associates were all chatting with each other, not too focused on the customers, especially in the computer area. Store is clean and in good condition. So far, happy with my laptop purchase. Solid $199 that does exactly what I need it to do, without issue.

We purchased an LG washer and dryer combo from Best Buy. We also had a five year service contract…read moreon both. The washer needed service and I contacted Best Buy customer service and they sent a tech to repair the washer. The tech accidentally put a small dent in the dryer during the washer repair and was honest and told me about it. The selector dial on the dryer had been getting intermittent and I asked about repairing it. He stated when he came back for the dial issue he would replace the top on the dryer. When I called Best Buy for another appointment, I found out they were not sending the same people out to do the repair on the dryer. I told them that the tech that was originally sent was from LG. They told me that they do not use LG and only use the geek squad. They keep telling me that I have to go to LG to repair the dryer top and I have tried to explain to them several times that they sent this tech to my home and the tech told me I have to go through Best Buy. Best Buy sent this company to my home and now they are not only avoiding responsibility for that, they are telling me that I have to contact LG to get the dent in the dryer top repaired. The company is deceptive and evasive. I contacted the BBB and they were as useless as the Best Buy Customer service.

Want to start by saying, i love DTs. This was my 1st time shopping there but my parents have bee…read morebuying there since the 80's. i'm 37. so, at least 30 years. this last visit was a 5k purchase; refrigerator, oven, dish washer, washer & dryer combo, microwave & couch. Tim was the gentle whom helped. He was nice, kind & seemed to really helped us! day of delivery: the 2 gentle, again were great! the wrong microwave was brought and since it was an upgrade, for which we were reminded repeatedly, we shouldn't complain about that. even though it doesnt match color scheme but really not to big of a deal. then there is a small but noticible dent on the front panel of dish washer, again things happen & it is small. 3rd, washer & dryer wont be coming for another week, to the day. pushing my gas people back, not to mention the weeks pay to the contractors & so forth. yet again, cool. i understand in remodels things get pushed back or wrong items sent ect. 4th. the entire left side of the refrigerator was riddled in dents! so many that i was going to have to build a cassing, to hide the dents, costing more money. i go to DTs the following day, on jefferson st, cookeville. this time my father & i spoke to Ben, whom was unhelpful, not friendly, arrogant and so rude that my father just took a set, afraid of what he may say. Ben repeatedly asked me what i wanted & that it wasnt his fault & i needed to correct myself. i actually apologized & reiterated that i knew the he, nor Tim, noe the two delivery boys were responsible! then Ben took it upon himself to look up each item and tell us the retail cost. as if we should shut up because we has $40 taken off. (forgot to mention that) what Ben didnt know, is that dad & i had done our research and we could have bought all 6 items from 4 different stores and saved almost 1k. i let Ben know this. Dad finally spoke up & said the only reason we were here was he'd been doing business foe 30 plus years & thought getting everything at one place would be easier. Ben basically said he wasn't going to help & that Tim's days off were Sun, along w/every1 else & Tuesdays & for me to make ANOTHER trip up there. wasnt able to come the following day, wed but came on thur. Tim suggest getting a new refrigerator. i had no choice but to agree and wait another week for it. altogether, the two weeks of waiting has added additional 4k to my budget & Ben's attitiude will not be forgotten! i write reviews, all the time & never have wrote one like this. nor have my Father & i been treated so rudely before. especially after spending 5k+.Again, Tim was calm, and listened. while Ben seemed as if we were taking up his time & became aggressive in his tone and his stance. being an openly gay man, there was no need for his tone or aggressiveness & was trying to bow up on me, like in high school! when i did come in to talk to Tim, Been was there. i said hi & tried making pleasantries but was again meet with a hatefull, downward look and a unwilling reply! my father felt so insulted, that he would come back with me. i had to bring the carpenter!! i doubt we'll be back, especially if Ben is there! that really sucks, after 30+ years of good service & quailty! but these past 2weeks, dealing with DTs has not been easy, very confusing & almost feels as if we are being ripped off or at the very least played with! My regards to all, especially Ben with his unwanted, unwarranted & welcomed behavior. Sin Justin W. Burgess

I ordered a console after seeing the one I wanted in the showroom. What was delivered was not what…read moreI ordered in the first place. Although they stated that they would exchange it, the second delivery was the same as the first. It was just like the first one which was NOT THE COLOR I expected. Talking with the salesman about this was a lost. He told me that I was 'stuck with it' and that the store was not going to change their mind. I see nothing acceptable about this and do not see why I have to be 'suck with' an item which does not meet my expectations nor can be used for the purpose intended. If you ordered a stove and received a desk instead, would you be happy with it? I intend to report to the BBB too!

Wonderful place I've shopped here twice now first for a set of washer and dryer and today for a…read morefridge. Staff is amazing and very friendly the price for my fridge was very affordable and although we could have purchased a more expensive fridge they offered a great warranty on the Forno we picked. Will return for any future needs

I can't imagine a better company than Kincaid. Mark and his staff were knowledgeable, friendly and…read moreanxious to help us get the sofas we were after. 4 weeks from order to delivery in this day and time is unheard of. But the service we received with our special order. And I can't say enough about the delivery staff. They were friendly but kept to the task. They also made sure to remind us of Kincaid's after the sale support if we should need it. You won't go wrong dealing with Mark and the folks at Kincaid

We had been having a hard time ordering a standard door here, but once Ian stepped in he was very…read morehelpful and professional. After working through a few computer glitches he was able to get the proper door ordered at the right price. We had almost given up on Lowes, but Ian saved the day so we will be returning to the Madison, TN Lowes for our next home renovation project.

Needed a windowcreplaced. They sent out contractor to "measure". Submitted meadurement, ordered OEM…read morewindow not replacement. Installer discovered after max delay in scheduling install. Expedited order for correct window.. Told 4 was eta. 7 weeks later window arrived on Friday, not received until following Monday as no one in store to receive and notify installer. BS from Lowe's. Installer closed 2 days early for July 4 holiday. Assigned to hew Installer. No contact within 48 hr time frame in contract. More bs from Lowe's. Still waiting for Installer to schedule install. Lowe's Won't talk about compensation for their errors until after install complete. More BS from Lowe's. They are a joke!!!!! Don't give a crap about customer or service. Oh, BTW, this is $3500 job for 1 window!!!!!!!!!@@

We love Home Depot! We're in TN visiting my daughter and helping do some spring planting. We needed…read moresome compost and mulch and they have that and tons more. Staff was most helpful and we found what we wanted quickly. Besides mulch we also bought a hose timer, an adorable bird house and some seeds. I'm a veteran so I get 10% off. You have to register for this but it's easy and they can help you at the cash register if you need help. And HD's are dog friendly. Dogs love it here!

This Home Depot is tucked away just off of Gallatin overlooking Briley Parkway and is your standard…read moreHome Depot location for the most part. I go to the nearby TruFit gym, so on occasion when I need something or don't, I swing in this Home Depot. This store is always clean and organized, and is in good shape. I have picked up everything from nuts/bolts, to tools, wood, paint and light fixtures here. The service here was decent. Was passed a few times on the floor without being acknowledged, but when I sought someone out they were good to help. Completed self-check and the Associate there wished us well as we left. Overall, while this Home Depot is standard and nothing special, it is a solid spot to swing through when the need or itch arises.

Very knowledgeable and helpful. Will not waste your time or money. Great referral advice as well…read morewhen I needed a new washer. Will recommend for all your appliance needs.

SHOWED UP AHEAD OF SCHEDULE AND diagnosed the issue within minutes of arrival. Explained in detail…read morethe root cause and the fix. Was in and out in no time at all. Great tech, good personality.