Very knowledgeable and helpful. Will not waste your time or money. Great referral advice as well…read morewhen I needed a new washer. Will recommend for all your appliance needs.

SHOWED UP AHEAD OF SCHEDULE AND diagnosed the issue within minutes of arrival. Explained in detail…read morethe root cause and the fix. Was in and out in no time at all. Great tech, good personality.

Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more

Horrible service. I've tied up three mornings this week and they never called or showed up. I…read morecalled the office and she said Chris went to do the job 2 hours earlier. He never showed up. She said she would call or have him call. Not only did nobody call back, they aren't answering the phone now. Don't waste your time on a company like this one.

just now Chris…read morerepaired my Kenmore 80 series dryer quickly, and with a correct diagnosis of the problem. About six months ago, I had someone else do a repair, without addressing the root cause of why my dryer kept breaking. A faulty roller was slicing the belt, so Chris recommended a cost-effective replacement, and installed it all in under 20 minutes . While he was working on my dryer, he also replaced two screws that were missing, and addressed a balance issue, so it wouldn't be as noisy. I bought my dryer used, and it has never been quieter, or functioned better. I would highly recommend Chris for ANY appliance repair.

Reached out and the person said they would come by during a 2 hour window. I took off work for them…read moreto not show or ever tell me there weren't going to be able to make it. Don't waste your time.

Came out very promptly and on time. Oleg was friendly according to my husband who dealt with him…read more He charges a 85 dollar diagnostic fee but that goes towards the repair. I will say I was taken back at the price in total. It was very expensive to change a heating element in our dryer. He charged us 295.00 in total and was here all of 30 minutes. All in all I'm glad my dryer is fixed but I feel like the price was very high for the time spent and the part cost in my opinion. Also want to point out that he did not take credit card. We had to Venmo him which I don't love when it comes to business.

Great customer service! I called at noon, my dryer was repaired by 3:00 and well within my budget…read more 10/10 would HIGHLY RECOMMEND!!!

Tim runs a truly honest business. I wish I'd known about this place before I called someone else to…read morecome charge me $100 just to tell me my washer was broken. I'd heard good things about East End Appliances, so I called and Tim was super helpful, delivered a new (refurbished) machine the next day. When I discovered it had a tiny issue with the rinse cycle, he held on to my check and waited until after he delivered a second machine and it was working properly before cashing my check. He also imparted a ton of wisdom about all kinds of stuff, and now I know who to call when I need recommendations for... well, anything local, ha! Just the kind of neighbor you want to have!

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

After another company was unable to fix our fridge after 5 visits, I spoke with Mr. Crowder on the…read morephone to explain our problem; he listened attentively to my explanation and set an appointment for a few days later. He was on time and was extremely professional and courteous to my wife. The other company would blow in and say this was the problem and blow out to order parts and see you next week to install them -- John spent more time on our problem than the other company did in 5 visits. He fixed our issue, our fridge is running great now. I'll call Crowder next time and refer others to him as well.

From the owner: At Crowder's Appliance & Repair, we understand the essential role your household appliances play in…read moremaintaining the rhythm of your daily life. When your appliances falter, it can disrupt your routine and create unnecessary stress. That's where we come in - your reliable partner for all appliance repair needs in Madison, TN.

This is the 2nd time I have used DPs. My dryer would not power up. I called and had a repair…read morescheduled for the following day. Derrick came out checked my dryer. After testing my plug, computer, and motor, Derrick came to the conclusion that my dryer was fine. He suggested that it was my outlet. (He is not an electrician, so he could not repair or diagnose my outlet.) To not totally waste my service call, I asked if I could get a vent clean out. Derrick went out to his truck and grabbed his equipment and quickly cleared my vent line. Note that I had an Electrician come out the following day. He discovered in fact wires were not properly tightened inside my outlet...and replaced the outlet. Now my dryer works great. I highly recommend DP Appliance, as Derrick knows what he is doing and is an extremely fair and reputable business owner.

i use Derrick Perry exclusively. he has never let me down. His prices are fair compared to others…read morewho charge a large travel fee without fixing my appliance. i have recommended Derrick to many of my friends and will continues to do so

Excellent work, communication, and competence. Conner changed a gasket on our front loading…read morewashing machine which is a very complicated task given the setup of our laundry units. Highly recommend!

Connor was great, he showed up exactly when he said he would and fixed both my dryer and washer for…read moreless than the other company that tried to overcharge me. Would definitely recommend

Really bad. Came to our home did something at least they claimed they did and told us the motor was…read morebad on a two year old Maytag washer. Made no sense to me and the lid sensor was about to go bad. Estimate was almost $600. So I looked up a few things on the internet and fixed it myself in about an hour total cost $27. The agitator gear was worn down. That's it. These are the kind of guys that give repairman a bad name.

absolute crooks. came out to fix an ice maker supply line. charged stated a minimum charge of…read more$85.00. when they got here he found the line had frozen and burst. it was only 2 inches from a connector.... just cut if off, pull it forward and reconnect. i did it myself in 5 minutes after he left...........so it already cost me $85.00 to get them out, the so called "technician"........sweet jeezus......spends 20 minutes calling somebody to see how much more he could charge. and sure enough they wanted another $75.00 to fix the line. i told him to get the hell out of my house.... i would'nt call this so called "company" for anything!!!