Very knowledgeable and helpful. Will not waste your time or money. Great referral advice as well…read morewhen I needed a new washer. Will recommend for all your appliance needs.

Keith was prompt, quick response and has a lovely demeanour. Thanks for fixing quicklyread more

First off, awesome customer service! I was assigned Andrew and he was very impressive. He looked at…read moreour oven range and immediately could see what was wrong. He was very detailed and walked me through exactly what went wrong and how to prevent it from happening in the future - I really appreciated that. I'll definitely be using them again in the future!

Really honest and thorough throughout the inspection and repair process. Easy to schedule, great…read morecommunication and arrives on time!

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

Above and beyond the call of duty. My blue Star stove caught fire. Huff initially came out to…read moreassess. I was issued a replacement. Blue Star was unable to find a company to do the install, so Huff appliance installed my stove, even though that's not what they normally do. When the stove was delivered the transport company left it at the end of my driveway. When I called Huff in tears, they literally dropped everything understanding the scope of my stove being left at the curb, then they rerouted their technician immediately, and made it happen. Same day. to be honest, it was not their circus or their monkey, yet they made it happen. Hopefully, I don't need their services again, but I would hands down recommend them, simply for outstanding above and beyond customer service in a crisis situation

These guys great!! They send smart people who really know the equipment that they are dealing with…read more I have a new house and a crappy builder. I've called Huff a couple of times to fix appliance issues that the builder or his 'people' had been unable to solve. They were easy to reach, able to schedule me promptly and fixed things that nobody else had been able to fix. They are my 'go to' appliance people!!

Poor service and old rebuilt appliances. I bought a washer…read moreand got it home and it would not power on. Then he was very rude about me returning it even though he promises a 30 day warrantee. It is basically a junk yard.

The owner is so knowledgable about everything to do with washers and dryers and other appliances !…read moreOne time i told him what my washer was doing !! He told me what was wrong and helped me rig it to keep it working for another year !! He is very caring and honest !

Not reliable, do not support this business plain and simple…read morePaid him up front, cancelled appointment after appointment, finally showed up, poorly repaired the piece, quickly failed again, unresponsive after that, not to be trusted

Please read.... I do not want to bad mouth but I highly doubt you'd want the same level of…read moreunresponsiveness I've experienced and even more so I hate to write this review for a minority owned business. I have been trying to give this guy benefit of the doubt for 6-7 months if not more. I cannot believe that my ice maker is still not being made from how he makes it sound. I've asked for the part number to buy on eBay, or Amazon and nothing. I called the part company and they said they have one but he said that isn't it. I honestly really tried to make sure the sunk cost wasn't going to be lost but he has been unresponsive via text and cell; and this does not appear to be any end in sight. I am going to call any other appliance repair and urge you to do the same. I support many other makers, repair, etc for black owned businesses and am really disappointed we couldn't work something out.

I have used MARS (now Music City Appliance) for over 20 years. Their service technician by the…read morename of Perry was out today and he was awesome. Their customer service and knowledge never disappoints! They're always courteous and friendly and arrive at the time they say they're going to and send a text when they're on their way. The prices are always reasonable and they do such a good job explaining what went wrong, and why and if anything can be done to make it better in the future. they seem to really look out for their customers! Recommend 100%!

If i could give 0 stars i would, I had someone come out to look at my washer, he said he fixed the…read moreissue. when i got home and ran a load, it was doing the same exact thing as it was previously doing. I paid them $400 for that. called them again to tell them its still doing the same thing now they want to charge me $250 for a part that will fix it. Even tho they originally fixed a part THAT DIDNT need to be fixed, and still want to charge me. Been waiting a week for the lead tech to give me call and still havent heard from them. DO NOT RECOMMEND!!!

Tech came by to repair igniter on jennair gas stove top. Charged$260 visit and $ 567for part which…read moreI already had on hand. He then left. I made several attempts to correct situation but was stonewalled by company. Phone only ,bogus web site. A plague on their business!

Worse service. From start to end it was a rude awakening. People should avoid them else they will…read morecharge you money they didn't tell in phone. They have the worse team and consumer should avoid them at any cost.