Had laser surgery a year ago. My eye-site is as poor as when I came in - just different. I still…read moreneed 2 pairs of glasses. Does not address questions and recommends going to another type of Dr. and waiting...I have waited and gone to another optometrist who informed me that the prescription did not take my astigmatism into account. The office staff is cold I'd say tense or even robotic.(except for 1 woman) They do not answer or return phone calls.

I'm not happy today. I've ben hijacked to the tune of $150 for "being late". I was late and it took…read moreme 10 minutes to punch in and sign in. Those items should have been on the website, not on the blinking machine, or else there should be a warning that a patient needs to be in 15 minutes prior to their appointment to deal with the blinking machine. Yes, I'll pay the penalty. No, I will not schedule or keep another appointment at the Powder Springs office.

They will bill you for a $44 retinal exam which they don't explain until they day of and if you…read morecancel they will charge a $45 less than 24hr cancellation fee.

They now require you to pay a mandatory $44 retinal imaging fee. This should be an optional…read moreservice, not a mandatory requirement. This is a shameless cash grab. I'd recommend finding another optometrist.

Dr. Hamilton is an excellent doctor. I live in VA Beach, and I traveled to Atlanta to have my PRK…read moresurgery done by him. I wouldn't trust my eyes to anyone else if given a choice. His office staff is perfect, and he is the absolute best!

Dr. Hamilton performed a procedure called DMEK on both of my eyes 2 months apart, which entailed…read morecataract removal and lens placement and the removal of covering on my cornea and replacing with a cadaver's. This is the type of surgery that you want only the best who do a lot of them and he certainly filled the bill. Since I was used to using a reading contact in left eye and distance in right, that is what was done. I can read with no glasses and finally read signs. I did not realize how unclear I had been seeing since now things are clear and colors vivid. His office has very good follow up and Dr. Hamilton is very good in every way. I would definitely recommend him.

Very professional very professional and courteous great staff. doctors were very knowledgeable and…read morewere very professional as well

This group is amazing. Doctor Kuang diagnosed the problem I was having in less than 10 minutes…read moreafter I had seen sixx other doctors, including another ophthalmologist who gave me eye drops and a prescription for new glasses. I can honestly say I have found my new eye doctor!

My family and I have been going to Ross Eyecare for decades. The staff is always friendly and…read moreresponsive. Dr Butterwick is fabulous and because of his thoroughness, he diagnosed me with a degenerative disease years ago, before it got worse; and we've been treating it since then with success. Can't say enough positive things about this team.

I had an appointment at Ross Eye Care Group for 8:45am. As I got caught up in World Cup Traffic and…read morerealized I would be 5 minutes late for my appointment, I called to advise them. I was told that appointments were given a 15 minute grace period. The receptionist then asked if I would be able to get there by 9:00am. I told her my GPS was showing I would but I didn't know what traffic would do. She thanked me for calling and we hung up. I wound up arriving at 9:03am due to 2 lanes being blocked because of an accident. I was told that I would have to reschedule because I was a new patient and there was paperwork I would have to fill out. I asked why the receptionist didn't tell me that I wouldn't be seen if I was past the grace period. The check-in person said that she heard the receptionist tell me that they give a 15 minute grace period. To be clear, the receptionist didn't tell me my appt would be canceled. I asked if 3 minutes really made that big of a difference and she said "yes because I was a new patient". So, after traveling 90 minutes to get to this appt based on a friend's recommendation, I left without seeing anyone. I understand that doctors have tight schedules, you as the patient have to allow for Atlanta rush hour traffic (which I did do by buffering for an extra 45 minutes) and they told me I had a 15 minute grace period. I am frustrated that I now have to turn around over 3 minutes. I guess if you have to give one patient more grace, it's too much. They have their rules and I have my disappointment. I advise anyone making a morning appointment to allow 60 minutes because 45 wasn't enough for me personally. This office rates high. I'm sure they are great if you're lucky enough to get there on time.

Great care from all the staff. Understanding and patience is one of their strongest suits. Ease of…read moremaking appointments and very comfortable facility. Best docs around, that's what I say.

I saw Rachel Ressler OD at the Marietta location. I waited almost an hour past my appointment time…read moreto see her. She was very unprofessional and rude. She argued with me about anything that any other doctor has told me about my condition. She basically told me that I was on my own as far as seeking recommendations for a specialist for an eye condition that I have been diagnosed with through testing. She gave me very bad advice about further treatment for my eye condition. She had a "God" complex as far as her time and treatment of patients is concerned.

Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Friendly, professional staff. My first time with contacts - and everyone was so helpful and…read moreempathetic during every follow up appointment. Great team.

Dr Weltz is a very good doctor however his office staff is not. I had scheduled an appt and was not…read moretold that Dr Weltz had quit accepting VSP insurance. I completely wasted my time coming here and now it will be difficult to get another appt elsewhere.

Making an appt this week GREAT PROFESSIONAL REVIEW. Trying again for a Appt. A few months later…read more 4.9 out of 5. Dr. Weltz will be my new eye Doctor.

loved both Crystal and Dr. O'Clair. and the reception desk person was very nice, too.read more

My whole experience at this office was the best I've had in years. I was bummed to find out that my…read moreinsurance is not accepted, however, I really did not mind paying out of pocket because my visit was great. Everyone is super friendly and professional. The office is clean and comfortable. There is a great selection of eyeglasses and even though my insurance was not accepted I most likely will return for my next check up --that's how great they are at Thomas Eye Group!!

She is the best as far as I am concerned! Dr. Andrews is through and caring. I have been a…read morepatient for many years and never been disappointed in my treatment.