I took some jewelry in to be repaired. They were friendly…read moreand did my repairs within a week. They did a good job, I highly recommend them

I have sold my jewelry to this place multiple times and for a fair price! They have a huge…read moreselection of jewelry, coins and collectibles. I have also had a few piece's of jewelry repaired by them which came out great every time. They nicely polish the jewelry before you go back in to pick up your jewelry. The man who fixes the jewelry is also very knowledgeable in gemstones & jewelry overall. The guys who work there also have extensive knowledge about history and many of the collectibles that they carry in the store. The store is always clean and nice and the workers have always been pleasant!

Wide selection, layaway, value and quality of jewelries, outstanding customer relations. Employees…read moreare extremely helpful, nice and very accommodating ..

Love the staff. Ive been going here for years. Would not even think of going to any other pawn…read moreshops. They give the best money for your items but they work with you so you feel pleased. On the buying end they have awesome products. I trust everything I have purchased from them. High quality. Never ever had second thoughts about anything. Their staff stays with them so when you go in , theres always a happy face to greet you. No one that Ive sent there have been disappointed.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

Very friendly even thought what I brought wasn't sellable. Would go back when I have more things to…read moreget looked at.

I went to see Garen early November to sell few of old jewelry and also wanted to repair 2 broken…read morenecklaces. He was very helpful , nice and I can sense that he is an honest guy. He fixed my necklaces without charging me I was very surprise. If you need to sell or repair your jewelry, I recommend you to visit him . I have no experience of selling old jewelry before , he made me feel very comfortable .Thank you Garen

Very nice people . Big selection and they take Pokémon cards . They had a whole conversation with…read moreme and very polite . Thank you so much

Brandon was helpful and got a good deal for the items I was selling. Great transaction today.read more

Good service in Irvine location They are profesional & they…read morehelp you Excellent customer service

I recently visited AAA Family Gems to sell some jewelry inherited from my mother-in-law. Not only…read moredid Trey and Tony give me a better offer than another jeweler, but they were tremendously more professional as well. Their attention to detail and transparency in the process were especially impressive. I will be returning to this true family business!

Michael was great to work with. He quickly replied to my inquiry and questions. He gave me some…read moreinsight and attention to detail. I would recommend a local business and almost surely return in the future.

The guy working was super helpful and informative. It was my first time there and it was a great…read moreexperience! Thank you!

I am speaking of only one incident I had there in the MB store. Over the years I have visited and…read morefell good about our dealings but then I went to sell a bracelet that on line seem to be a good resale price . Well I guess I was wrong because the price I was given was very low. Trusting this buyer I sold it. The thing is, I forgot to get a quote that included the diamond. The buyer did not even mention to me that it was there. The buyer took a picture of the piece with the sellable gold, but hide the diamond by having it on the bottom. I am sorry but it has being bothering me. I do not think I am wrong . Just have to be careful.

I rarely leave negative reviews, but my experience was so disappointing that I feel it's important…read moreto share it. From the beginning of the conversation, I was met with an incredibly rude and dismissive attitude. Rather than listening to my concerns or attempting to provide professional customer service, the individual I spoke with repeatedly interrupted me and spoke in a disrespectful manner. What stood out the most was that she seemed far more interested in bragging about her five-star reviews than addressing the issue at hand. A business's reputation should be reflected through its actions, not self-promotion.