Rude customer service. My son insisted in going in to browse for guitar items. Sure enough they…read morehave plenty of new guitars, unknown brand all for $120 and the bald guy said he could sell it for $90. We came back the next day and my son wanted to get the $90 guitar and asked what was the return policy was (mind you this was a 12 yrs old planning to use his yearly saving buying guitar). And this bald guy rolled his eyes "if youre not sure I dont even wanna sell it to you." What a non compassionate unprofessional rude customer service. No wonder the only thriving things this business does was making money out of others' misery. I told my son he could take his time thinking over it first, and this guy was shrugging his shoulders and said "i dont care, I have a lot of new guitars." So we left and bought him $999 Taylor natural acoustic from Guitar Center. The thing was, if he wasn't such a prick, I probably bought three of his sad $90 non brand guitars for three of my kids that were starting to learn guitars.

Been in here multiple times have sold multiple pieces of jewelry here and Always know they have to…read moremake some money ontop or they're melting it down, brought in a 14k Diamond ring, I bought it for 550$ at the time so I came in expecting around half or bit higher, when the bald dude that was a dick from the start tells me, mind you no good afternoon no nothing he just rudely says "how much do you need" i tell him "I'm looking to see what you offer compared to others" He reply's with "I don't care what is that you need?" So I give him a stupid reply of I need 500$ since he's been a smart peice of work why even bother him making money, he reply's with "40$ it's not real diamonds" This jokester shouldn't be working here never seen him here, the usual gentleman that helps me was next to him and seemed shocked by how his co worker was acting, none the less I won't be returning here. Used to be great people but they hired this douche bag he can def eat it. I'll take my business else where. Also I sold the ring today for 316$ at pawn shop in Pomona on holt 3 stars only because of passed services but today's yea if someone's first impression is that it'd def be a 0

The two men that work the counter are really nice and have great attitudes. They make the process…read moreeasy and does not try to low ball like some other pawn shops. I recommend this place.

I came in yesterday to sell 2 gold rings. They gave me great prices along with excellent service!read more

Frank is the guy to go to he is very knowledgeable and helpful. He even provided resources for me…read moreat the last minute. This place definitely goes far and beyond for there clients! Thank you for the excellent customer quality assurance! God bless.!

Frank was SO helpful ! can you let me look through the laptop that I was interested in and just…read moreanswered any questions that I had... Unfortunately, just due to software issues the laptop didn't have what I needed for School and everyone that works here was really helpful in returning the item that I got the same day so definitely 10 out of 10 experience, come out here and check it out, there's a lot of really cool things looking for a good home !

So lovely They helped me with what I needed. Everyone there was so nice and it was a great…read moreexperience. They gave me what I asked for and I appreciate that so much it really helped me so much today! I would recommend anyone to come here to sell, loan or buy it is a wonderful shop

Great prices and cool merchandise! I've gotten some really good stuff here and they have a wide…read morearray of different items. The guys here are super honest about their business practices which I really appreciate. I always feel welcome when I come. Super chill conversation, and I always learn a lot from them. Another plus is it's super close to home and work.

Great service. Mike was informative and helpful. He was patient and took the time to us other…read moreitems.

This is my second visit there and the service is top notch . They work with you and negotiate…read morefairly . Great stuff and deals . Employee Dionara is so friendly and helpful. Great service .

What can I say, Andy's the bomb, I been living in la habra for 40 years. Not until my father past…read moreaway almost 20 years ago did I need some emergency monies. Always informative and truthful. This bunch is are friends now! There when I need them. Always fair!!! Thanks Andy for always checking to see if my sister replaced anything.. Wink wink!

ZERO STARS!!! 00000 Long story short, I took a gold chain…read moreand pendant here for a small loan, when I came back to repay the loan and get my jewelry back they told me they could not find it!! They said they would search for it and contact me once it was found. A week passed and they never once called or texted me to show any interest or share any information or updates, I was the one calling and texting obviously concerned about my property. All I would get is excuses. Finally I gave them till today, Saturday to rectify the situation or I would pursue legal action. Finally they call me and tell me the truth: "WE SOME HOW SOLD YOUR JEWELRY" Under contract they could not sell my jewelry until after 4 months!! They illegally sold my gold!! I told them I wanted my jewelry back not any money but I could see that was not gonna happen so I received 500 back in return for my gold. I just wanted to end business with these crooks and thieves, the owner was smug and rude when I went to finally pick up what they owed me and completely showed no remorse. What if that jewelry had sentimental value?! My guess is that he saw me for the way I appeared, judged me, thought my jewelry was stolen and sold it! I hope that karma comes back to these people. Don't take your valuables here!!! Bad bussiness!!!

So helpful and nice people there too. Will for sure recommend this place. It was also so clean in…read morethere.

I was going to look around inside and really had to knock to enter not to mention lady was rude and…read morewas giving me dirty looks