I highly recommend Garrett and Crown Mechanical HVAC Services. I would rate them with 6 Stars if there were such a rating!!
I had to call Garrett when my central air-con system broke down in the middle of the first heat wave this summer in the Boston area. Garrett was understandably extremely busy and fully-booked due to the heat wave. But he still called me back very quickly and gave me free advices and instructions over the phone to try and diagnose and fix my problem.
When all attempts failed, Garrett made special effort and swung by my house in-between jobs the next day. With his professional skills and expertise he fixed my system in no time. My unit started working perfectly and our family could enjoy good night sleep that evening.
To my greatest surprise. Garrett called me the next day to check-in and make sure the system is working well. That's way beyond good customer service!! Who still does that these days?
Garrett is friendly, professional, has long experience and very knowledgeable of HVAC systems. Great value for the price. Again, I highly recommend him and Crown Mechanical!! read more