My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

Bryan came by to service the water heater (to replace the anode rod). Did a great job as always…read more It's nice to have a company that is always professional, on time, focused on doing a quality job, and willing to take the time to explain things and provide some helpful tips going forward. Consistently first class!

I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

The office mgr (June) sent Roberto out the same day to look at my first floor toilet! Roberto was…read morereally great, he utilized an auger which cleared a paper blockage. I received an approximate estimate by phone, which was precisely what I was charged! Another referral by Yelp! (ER Plumbing) was totally ridiculous and given to me without ANY facts or attempt to even "troubleshoot" a problem! I was presented with TWO Estimates; $2,021.00 OR $1,472.00 to "clear the main sewer line backing up into toilet" I would NEVER recommend ER Plumbing, this was a clear Rip-off.....beware!

following up on my previous review where I paid $800+ for a kitchen faucet and sink P trap install…read more I'm convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.

Great work. Fair and competitive prices…read more Would HIGHLY recommend Steve and his team.

Steve was outstanding. Clean and quick. I couldn't be happier with the work and price. He did a…read morefantastic job and helped me out when I had a pipe burst in two places on my baseboard heating system. This was due to frozen pipes so he recommended antifreeze. I wasn't aware that this was possible. This is the kind of person I want to do business with. Someone who's looking out for his customer and makes suggestions based on his expertise. I called him for an emergency but now he's my plumber for everything going forward.

I've contacted this company a couple of times so far. They typically respond quickly and…read moreprofessionally. They were patient and listened to all my concerns as I had many things that needed to be done in my house. They were prompt in returning with quotes for the work. They were a tad higher in price than some others, but I enjoyed working with them as they are fast to respond and explained everything to me in detail and provided detailed itemized quotes. My intuition paid off and they delivered very high quality work. I'm looking to have more work done soon and am very likely to book their services a second time. The one small downside was that I recalled they don't do some types of work that I have needed done, so have to find others to bridge the gaps. The work they did for me last year was replacing a bunch of shutoff valves for indoor and outdoor fixtures including spigots and my shower fixtures.

Our hot water heater starting leaking, and I called Big Blue Plumbing and Heating to have it…read morereplaced. Although the situation was not really an emergency (a failed heating system would be more of a concern considering the cold spell we were experiencing), Stacey at Big Blue, treated it that way, and made this job a priority. She was empathetic to my needs, and did her best to accommodate me. Randy came by the next day, removed the old heater and installed a new one. He was knowledgeable, polite, and respectful of me and my wife, and our property. He answered all our questions, and explained things to me in detail. Also, the cost to replace the hot water heater was quite reasonable. I would not hesitate to hire Big Blue Plumbing and Heating for future jobs. Thank you!

My 25 year old AC died recently. I called several companies and had 5 or 6 quotes. The Denommee…read moreguys (Rick, JR, etc) were really great. Super friendly, very knowledgeable, no pressure, answered all my questions. Their quote was amongst the lowest. The installation looks great and the new AC is working flawless

Denommee just wants ya-money. They demanded 500 for 15 mins of work, tracked mud all thru the…read morehouse, and the problem still remains.

Excellent. I highly recommend High Quality Plumbing. They were professional, timely, clear…read morecommunicators, and a pleasure to work with. We had two jobs to do (replacing a bleeder valve; fixing a broken exterior pipe) and at all stages of the process, I had a clear understanding of the work that needed to be done, the cost, and the time-frame. Possibly the best experience I've ever had with a tradesman of any trade coming to work at our house.

Never was a company more accurately named! If I could give Simon from High Quality Plumbing a…read moreten-star rating, I would. From the start when he sent me a calendar meeting invite for the initial consultation, I knew I was dealing with a professional. Simon and his assistant, Nic, replaced a poorly installed Navien combi boiler that controls our heat and hot water when it suddenly died in the middle of winter. We'd had recurring problems with it because of the poor installation. It was a lot of work to replace, and he and Nic worked diligently to get the job done so we could have our heat and hot water back on as soon as possible. Simon installed a newer model Navien combi boiler that is much quieter and has several new features. He also added several redundant valve shut offs to make future servicing of the system as easy as possible to keep it running efficiently. He explained what he was doing every step of the way, and why each of the components were necessary and what they did, sending links from the manufacturers so I could feel comfortable with his suggestions. He was thorough and careful in planning the system as a whole. When a stubborn problem arose with one of the components, he followed every lead to make sure it was adjusted properly. After the job was finished, Simon was diligent in making sure that the system was tested properly and that all the valves were labeled so that we knew where the gas and water shut offs were in case we needed to shut off the system in an emergency. He had a city inspector come in to approve the work, so you know he had installed everything according to code. It was approved on the spot with no problems. I can't say that I've ever had this good of an experience hiring a contractor to work in my home before. He and Nic were respectful, professional, and considerate. They put drop cloths down where they worked and cleaned up the space afterward. Every evening, they would make arrangements for what time they would each be arriving the next morning, and they were always on time and stayed into the evening some days. I wish I could hire them for every job needed around our house!

Downgrading to two stars. I still stand by the initial review (hence the second star) - Hiram did…read morerespond promptly when we were somewhat desperate and cobbled something together that seemed to work. Until it didn't. A few months after the install, all units stopped working after a storm. After months of back-and-forth, he finally realized -- through trial and error - that the boards of all units are fried and need to be replaced. His best guess? "Your condenser probably got hit by lightning" (condenser is on the roof, but we have a lightning rod; there's been no indication otherwise that the building got hit by lightning). A few weeks pass by, some more rain, same thing happens again. Replace all the boards again. "Your condenser keeps getting hit by lightning". A few more weeks, same thing again. By this point a year has passed after the install and we have spent most of that year with our $30,000 mini splits completely non-functional. It's also pretty clear that it's an issue with the install and nothing to do with imaginary lighting. Then Hiram has the audacity to inform us that our one-year contract has expired and now we have to start paying him for repairs, even though this issue started while we were still under contract and has persisted for months because Hiram has simply been unable to fix it. At this point, I was willing to just move on and hire a more competent contractor to fix the issue. That's when we started having other contractors look at the system and realized what a horrendous job Hiram had done. Most egregiously, the wiring had been done incorrectly, creating a huge FIRE HAZARD and potentially exposing our entire household and our neighbors to significant PROPERTY DAMAGE and potentially loss of life. See attached screenshot from assessment. In addition, there have been numerous other issues with the install: - Water repeatedly leaking from the heat pumps into our house when it rains - Exposed lines - Condenser freely standing on the roof, not affixed to anything - Slopily taped line set covers - Sloppily installed water pumps - Overall poor craftsmanship See attached images. We are currently addressing the issues one by one with multiple contractors. To be clear, WE ARE STILL WITHOUT A/C TWO YEARS AFTER THE INSTALL. We only really had it working for ~6 months. Unclear if it's even salvageable. In hindsight, there were also multiple red flags that we overlooked in the beginning, but should have given us pause: - Hiram did not know that Fujitsu is Japanese. How can you not know the country of origin of your main supplier? - He drilled through brick in our apartment without any precautions, filling our entire house with brick dust. He had no idea it's hazardous to breathe in, he didn't even put a mask on himself. Our entire condo was covered in brick dust. We had a 1-year-old kid at the time. - He did not clean up properly after himself, our son ended up with a glass shard in his foot Overall, I would not recommend Hiram's services to anyone. He is polite and responsive, but when push comes to shove, his work is not just poor quality, but outright dangerous. Hiram, before you post some sob response like "I'm just trying to feed my family man", consider this - you put my family, and my neighbors' families at risk because of your incompetence. And you ultimately refused to take responsibility. You should be ashamed of your work and of your character. (Responding to Hiram's response) -- there were no "stories", I was just trying to help you figure out what could be causing this. Yes, you definitely blamed lightning multiple times. I had multiple contractors take a look at it and say the same things. This is not "Mother Nature". This is just a plain bad job.

Thanks god I did not move forward with this guy! It was going to be an unnecessary rip off ‍. After…read morereceiving that response openly confirming that they are 65% more expensive than any other competitor and after reading the poor lady's review on Yelp : "Bb.H", of course I preferred to take my chances with other HVAC technicians with better perspectives and reviews. Thanks "Bb.H" and Thanks Yelp!!

Rich provided exceptional service in installing our water heater. His pricing was very reasonable,…read moreand he ensured that we received a high-quality heater while adhering to all city codes by changing the exhaust pipes. We are extremely satisfied with his work and wholeheartedly recommend his services.

100% positive review for Rich Mathews & Son plumbing. My…read moregas heater was blowing air non-stop regardless of the temperature. Rich methodically checked everything that could be causing the problem. He also patiently explained what he was looking for with each diagnostic. It turned out to be the wiring from the thermostat to the heater. Another company had ruled out a thermostat problem. Rich fixed the issue quickly. Other positives...Rich ALWAYS returned my calls! He was heavily scheduled and since my issue wasn't an emergency in the warmer weather, we agreed he would come by as soon as he had a break in the schedule. Another job couldn't be done in the rain so Rich called and said he could come by within an hour. After the problem was fixed, Rich called the next day to follow up and make sure everything was still working as expected. Amazing customer service!