Shawn was great! Prompt, efficient and knew what he was doing! I would definitely recommend him!…read moreThank you!

Shawn was quick to reply to my call and was able to get me in his busy schedule quickly. He gave me…read morea quick analysis, got the parts and was quick to repair...

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

I have to upgrade my experience. Since our first encounter with Absolute, we had a couple new…read moreissues arise and they were the first ones I called. The first one was a leaky radiator pipe in our bedroom which they were able to fix quickly and saved us from having a major problem if the leak continued and or if the pipe outright busted. The technician also noticed a problem with our water tank and gave us suggestions as to how to fix it. I gave him the green light and he was able to do everything in one day which saved time and rescheduling costs. This past week, I asked them to do what was supposedly a quick and easy faucet replacement in a bathroom sink but it turned out to be more complicated than expected. Bryan and very good in explaining everything and getting all the repairs done. So, after using them 3 times and been extremely satisfied with the results, I felt that I needed to upgrade the number of stars to reflect how much I appreciated their time, work, professionalism and helpfulness. I hope to be able to keep this relationship going when other projects arise.

following up on my previous review where I paid $800+ for a kitchen faucet and sink P trap install…read more I'm convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.

I cannot say enough good things about this company. They have done work in our bathroom, kitchen,…read moreserviced the hot water heater, and maintained our sump pumps. They also just replaced our water and sewer lines. Tina is so friendly and accomodating, and will pull miracles off in emergencies to make sure she can get one of their extremely talented service techs out to you. Both Robbie and James are experts in their field, and so very friendly and helpful. Their work is first class, their prices very fair, and their reliability is beyond belief. I won't do business with anyone but PHD!

Great work. Fair and competitive prices…read more Would HIGHLY recommend Steve and his team.

Steve was outstanding. Clean and quick. I couldn't be happier with the work and price. He did a…read morefantastic job and helped me out when I had a pipe burst in two places on my baseboard heating system. This was due to frozen pipes so he recommended antifreeze. I wasn't aware that this was possible. This is the kind of person I want to do business with. Someone who's looking out for his customer and makes suggestions based on his expertise. I called him for an emergency but now he's my plumber for everything going forward.

I've contacted this company a couple of times so far. They typically respond quickly and…read moreprofessionally. They were patient and listened to all my concerns as I had many things that needed to be done in my house. They were prompt in returning with quotes for the work. They were a tad higher in price than some others, but I enjoyed working with them as they are fast to respond and explained everything to me in detail and provided detailed itemized quotes. My intuition paid off and they delivered very high quality work. I'm looking to have more work done soon and am very likely to book their services a second time. The one small downside was that I recalled they don't do some types of work that I have needed done, so have to find others to bridge the gaps. The work they did for me last year was replacing a bunch of shutoff valves for indoor and outdoor fixtures including spigots and my shower fixtures.

Our hot water heater starting leaking, and I called Big Blue Plumbing and Heating to have it…read morereplaced. Although the situation was not really an emergency (a failed heating system would be more of a concern considering the cold spell we were experiencing), Stacey at Big Blue, treated it that way, and made this job a priority. She was empathetic to my needs, and did her best to accommodate me. Randy came by the next day, removed the old heater and installed a new one. He was knowledgeable, polite, and respectful of me and my wife, and our property. He answered all our questions, and explained things to me in detail. Also, the cost to replace the hot water heater was quite reasonable. I would not hesitate to hire Big Blue Plumbing and Heating for future jobs. Thank you!

Prompt friendly workers. Explained plan clearly, cleaned up after themselves and performed work…read morequickly.

This review is from quote to finished and completed work on mini-split heat pump (HVAC). Overall…read morewas great and would recommend! Quoting process was very thorough, and we went over almost all options possible. Pricing was not the cheapest but also not the most expensive based on a few quotes that we got. So from my experience you get great value for the service. Scheduling is mostly where my experience was missing that 5th star. Change in scheduling happened about 3 times and so you'll have to be a little flexible because during material and labor shortages due to covid, I'm assuming this where the challenges are. Installation was mostly all clean and went smoothly without any unforeseen issues. This was in about 4 parts: inside unit and compressor one day, outside and inside and basement lines one day, electrician assessment quick look one day, then actual electrician and final turning switch on. There was a very minor issue that we ran into a couple of weeks later but they were able to resolve it within 24 hours at no extra cost. (Covered under warranty)

Excellent. I highly recommend High Quality Plumbing. They were professional, timely, clear…read morecommunicators, and a pleasure to work with. We had two jobs to do (replacing a bleeder valve; fixing a broken exterior pipe) and at all stages of the process, I had a clear understanding of the work that needed to be done, the cost, and the time-frame. Possibly the best experience I've ever had with a tradesman of any trade coming to work at our house.

Never was a company more accurately named! If I could give Simon from High Quality Plumbing a…read moreten-star rating, I would. From the start when he sent me a calendar meeting invite for the initial consultation, I knew I was dealing with a professional. Simon and his assistant, Nic, replaced a poorly installed Navien combi boiler that controls our heat and hot water when it suddenly died in the middle of winter. We'd had recurring problems with it because of the poor installation. It was a lot of work to replace, and he and Nic worked diligently to get the job done so we could have our heat and hot water back on as soon as possible. Simon installed a newer model Navien combi boiler that is much quieter and has several new features. He also added several redundant valve shut offs to make future servicing of the system as easy as possible to keep it running efficiently. He explained what he was doing every step of the way, and why each of the components were necessary and what they did, sending links from the manufacturers so I could feel comfortable with his suggestions. He was thorough and careful in planning the system as a whole. When a stubborn problem arose with one of the components, he followed every lead to make sure it was adjusted properly. After the job was finished, Simon was diligent in making sure that the system was tested properly and that all the valves were labeled so that we knew where the gas and water shut offs were in case we needed to shut off the system in an emergency. He had a city inspector come in to approve the work, so you know he had installed everything according to code. It was approved on the spot with no problems. I can't say that I've ever had this good of an experience hiring a contractor to work in my home before. He and Nic were respectful, professional, and considerate. They put drop cloths down where they worked and cleaned up the space afterward. Every evening, they would make arrangements for what time they would each be arriving the next morning, and they were always on time and stayed into the evening some days. I wish I could hire them for every job needed around our house!

Downgrading to two stars. I still stand by the initial review (hence the second star) - Hiram did…read morerespond promptly when we were somewhat desperate and cobbled something together that seemed to work. Until it didn't. A few months after the install, all units stopped working after a storm. After months of back-and-forth, he finally realized -- through trial and error - that the boards of all units are fried and need to be replaced. His best guess? "Your condenser probably got hit by lightning" (condenser is on the roof, but we have a lightning rod; there's been no indication otherwise that the building got hit by lightning). A few weeks pass by, some more rain, same thing happens again. Replace all the boards again. "Your condenser keeps getting hit by lightning". A few more weeks, same thing again. By this point a year has passed after the install and we have spent most of that year with our $30,000 mini splits completely non-functional. It's also pretty clear that it's an issue with the install and nothing to do with imaginary lighting. Then Hiram has the audacity to inform us that our one-year contract has expired and now we have to start paying him for repairs, even though this issue started while we were still under contract and has persisted for months because Hiram has simply been unable to fix it. At this point, I was willing to just move on and hire a more competent contractor to fix the issue. That's when we started having other contractors look at the system and realized what a horrendous job Hiram had done. Most egregiously, the wiring had been done incorrectly, creating a huge FIRE HAZARD and potentially exposing our entire household and our neighbors to significant PROPERTY DAMAGE and potentially loss of life. See attached screenshot from assessment. In addition, there have been numerous other issues with the install: - Water repeatedly leaking from the heat pumps into our house when it rains - Exposed lines - Condenser freely standing on the roof, not affixed to anything - Slopily taped line set covers - Sloppily installed water pumps - Overall poor craftsmanship See attached images. We are currently addressing the issues one by one with multiple contractors. To be clear, WE ARE STILL WITHOUT A/C TWO YEARS AFTER THE INSTALL. We only really had it working for ~6 months. Unclear if it's even salvageable. In hindsight, there were also multiple red flags that we overlooked in the beginning, but should have given us pause: - Hiram did not know that Fujitsu is Japanese. How can you not know the country of origin of your main supplier? - He drilled through brick in our apartment without any precautions, filling our entire house with brick dust. He had no idea it's hazardous to breathe in, he didn't even put a mask on himself. Our entire condo was covered in brick dust. We had a 1-year-old kid at the time. - He did not clean up properly after himself, our son ended up with a glass shard in his foot Overall, I would not recommend Hiram's services to anyone. He is polite and responsive, but when push comes to shove, his work is not just poor quality, but outright dangerous. Hiram, before you post some sob response like "I'm just trying to feed my family man", consider this - you put my family, and my neighbors' families at risk because of your incompetence. And you ultimately refused to take responsibility. You should be ashamed of your work and of your character. (Responding to Hiram's response) -- there were no "stories", I was just trying to help you figure out what could be causing this. Yes, you definitely blamed lightning multiple times. I had multiple contractors take a look at it and say the same things. This is not "Mother Nature". This is just a plain bad job.

Thanks god I did not move forward with this guy! It was going to be an unnecessary rip off ‍. After…read morereceiving that response openly confirming that they are 65% more expensive than any other competitor and after reading the poor lady's review on Yelp : "Bb.H", of course I preferred to take my chances with other HVAC technicians with better perspectives and reviews. Thanks "Bb.H" and Thanks Yelp!!

Rich provided exceptional service in installing our water heater. His pricing was very reasonable,…read moreand he ensured that we received a high-quality heater while adhering to all city codes by changing the exhaust pipes. We are extremely satisfied with his work and wholeheartedly recommend his services.

100% positive review for Rich Mathews & Son plumbing. My…read moregas heater was blowing air non-stop regardless of the temperature. Rich methodically checked everything that could be causing the problem. He also patiently explained what he was looking for with each diagnostic. It turned out to be the wiring from the thermostat to the heater. Another company had ruled out a thermostat problem. Rich fixed the issue quickly. Other positives...Rich ALWAYS returned my calls! He was heavily scheduled and since my issue wasn't an emergency in the warmer weather, we agreed he would come by as soon as he had a break in the schedule. Another job couldn't be done in the rain so Rich called and said he could come by within an hour. After the problem was fixed, Rich called the next day to follow up and make sure everything was still working as expected. Amazing customer service!