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Gervais Heating & Air Conditioning

4.6 (9 reviews)
Open • 6:00 am - 6:00 AM (Next day)

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2 months ago

Jay came right down, fixed our ac motor and charged a reasonable price! Excellent service!

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2 months ago

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6 years ago

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10 years ago

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12 years ago

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Ask the Community - Gervais Heating & Air Conditioning

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J Griffin Heating & Plumbing

J Griffin Heating & Plumbing

(9 reviews)

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

N.e.t.r - North End, Boston House,  Mitsubishi Electric Ductless Ceiling unit, Bathroom

N.e.t.r

(44 reviews)

I first dealt with NETR a couple years ago when they were one of the City of Somerville's official…read morepartners on a heat pump (ductless mini split) installation campaign. We wanted to install a 1 or 2-zone system, but my condo has a number of unique complications, though, so we weren't able to go forward with the project at that time. Fast-forward a couple years, and we decided to revisit the idea. We also decided to go big or go home this time, with a 5-zone system for the whole house. This time we got estimates from two other companies first, but one provided an extremely high quote and the other basically said that we were asking an impossible job that they could not do. So we reached out to NETR again, and it worked out great. The NETR price was literally more than 10K less (!!!) than what we were quoted by the other company, and they took care of all the secondary project burdens like City of Somerville building permits, upgrading our electrical service, etc. They gave us a clear idea of what to expect in terms of construction disruption, the workers were friendly and unobtrusive, and they finished the work right on schedule. It's too early to speak with certainty about the quality of the system we installed, but we are thrilled to finally have this project complete, and are very satisfied with the pricing, service, and installation work.

I am only now seeing some of the poor reviews of Sila, and I have to add to these!…read moreI had NETR (before they were purchased) install my new system (heatpump, hi-velocity forced air unit) - to tune of over $22k six years ago. I have had annual service plans with the company ever since, and all has gone reasonably well, until this year. First up, the email to remind me to renew my service plan and schedule my spring tune-up went to junk mail, where I don't normally look. Second, my AC stopped working during this recent hotspell. When I called to request a repair job, I was told there would be a 4 month wait period (yes, you heard it correctly, 4 months! I had to ask the agent to repeat this several times as I was flabbergasted.)...basically just do without the AC unit during the summer! I requested a call back from customer service, and was promised I would be called before the end of the day, but definitely no later than the next morning. Nix, nada, nothing. Three days (after 2 phone calls and an email) I am still waiting. It's sad, because NETR were so good. But if you want my opinion, steer clear of this lot.

Gervais Heating & Air Conditioning - hvac - Updated June 2026

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