I love All About Home Repair! I have used them for several different projects and they always…read moreimpress me. They have skilled and knowledgeable Technicians that do the job right. Every time we have used them they took great care in every task they performed, ensuring attention to detail and precision. The team at All About Home Repair went above and beyond to ensure my complete satisfaction. They were friendly, approachable, and willing to address any questions or concerns I had. They patiently listened to my needs and provided tailored solutions, making me feel valued as a customer. They impressed me with their fair and transparent pricing. I knew how much the projects would cost before they started the project and I appreciated their honesty and integrity throughout the entire process. Overall, my experience with All About Home Repair was exceptional, and I wholeheartedly recommend their services. They are a reliable and trustworthy company that delivers top-quality workmanship, excellent customer service, and fair pricing. I will definitely be calling upon their expertise for any future plumbing or home repair needs.

Summary: Watch out for the pricing - scary high…read more We are doing a renovation of a townhome in Rexburg. We needed three toilets removed, a water heater drained and moved to the garage, and three sinks disconnected (unscrew the water source, and disconnect the drain). A week later, these would all need to be reinstalled. I called All About Home Repair and they said that they couldn't give me an estimate over the phone, but they could send someone out the next day to give me a quote. If we didn't end up using them, we would pay a $39 callout fee. If we did use them, it would get credited towards the overall project cost, which seemed reasonable to me. Keaton came out and gave me a quote stating, "It will be over $2,000." I balked at the cost and said that it seemed EXTREMELY high as I have pulled a toilet before and it takes less than a half hour (and that included the time watching the YouTube video of how to do it). He asked me how much I was expecting and I told him I didn't think all of that would be over $800 on the high side. He said they couldn't do that and I said I couldn't do their price. He charged me the $39 callout fee and went on his way. I called the office Manager, Stephanie, and she was very nice to work with and talk to. With that said, I explained the situation and she said she would like to talk to Keaton and then get back with me, which she did just 15 minutes later. She told me that he had not offered me some of the packages that he could have offered (since all three toilets were at the same location), but that he never felt like he had the chance to do so. She went through the pricing with me and it still came out to about $1,200. In the mean time, I was able to secure another plumber to do the work for $600. So while I appreciated the work to get the bid down, it was still significantly higher than what the market is dictating. Stephanie was also kind enough to cancel the callout fee of $39 without me asking (which is why I bumped the rating from a 1 star to a 3 star). In conclusion, Stephanie and Keaton were both nice, but the pricing of the company is the highest I have encountered.

First Street bid on the plumbing portion of our Master Bath remodel. They were 25% higher than the…read moreother bid we had, but we went with them because we had heard positive things about them, and they had been partnering with our general contractor. The two technicians which did the job, Cashe and Myles were very good. Unfortunately, there was some work that fell outside the original bid, and because of very poor communication, it became very unclear what was being billed. One of the technicians was not even made aware that most of the job fell within a single bid. We were therefore double billed on some items. Also, we visited the First Street office and were quoted prices on two items. We were later told that actual prices were about 40% higher than what we were quoted. In short, the technicians were very good, but communication and billing practices very poor. Until that is remedied, I would not recommend First Street Plumbing. Terry D

First Street is great! Professional and courteous, big shout out for the A/C master Russell!! Very…read moreknowledgeable and professional!

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

I've been calling this business for nearly a week because of a plumbing emergency…read moreNate says he is open for business from 7am to 4pm on his voicemail no communication at all, no return calls unreliable and unprofessional we need plumbers that are trustworthy, reliable and that will communicate definitely a one-star review

Nate was sent by the property management company for where I'm renting…read more He came as promised and proceeded to very efficiently and professionally address each of the items on the long list he'd been given. It's obvious that he really knows his stuff. He rebuilt the valves in several faucets, cleared the drains in the tubs and more - all within an hour. I watched most of it and he's NOT the first plumber I've seen work in my many years - but definitely one of the best. I would definitely recommend.

I had trouble with the installation of a dishwasher and the installer said I needed to have an…read moreelectrician look at it. So I called Russell Electric they came out that afternoon and fixed the errors made by the installer. Efficient and courteous.

Doug came and helped us with our electrical in our basement. He was very quick, professional and…read moreknowledgeable. He also educated us on questions and concerns we had and was great to work with. Would highly recommend and will definitely request electrical services from him and his team in the future.

I was in desperate need of a good plumber who could come quickly to fix a ceiling leak in our…read morebasement. Unlike other plumbers I tried who were "too busy" or couldn't even answer or return my calls, these guys squeezed me in that very morning and showed up in just a few short hours! Fixed the problem fast and efficiently. Was very knowledgeable and answered all my questions; even investigated stuff unrelated to the repair for me. Very polite and professional. Fairly priced. I will absolutely be using them again. I have young children and can't afford to deal with the runaround when the water goes out. So very grateful for a good, reliable, fast plumber who isn't trying to rip me off.

We had Phil at Seldon plumbing install some new faucets for us as part of a remodel of our home…read more Phil was courteous, responsive, and did great work for us. I would highly recommend. He was fairly priced, arrived when he said he would, and made it a pain free process.

I have hired Seldon Plumbing many, many times over the years. They came highly recommended by a…read morefriend, and that friend was right! Big jobs or small, they always did a great job for a fair price, and didn't even leave a mess behind!

Did great on the first job which was a water softener installation. Offered him more work -- a…read moretankless water heater system. I sent him the money up-front for the equipment but he failed to show up for multiple promised appointments. Very frustrating to block out our calendar and move around other appointments for him. A waste of time waiting for him, so we cancelled the job. He promised money back for the equipment. It's been three weeks. No money refunded yet.

I called Brennon around noon on a Friday. He was in my house in less than an hour and completed…read morethe repair job in less than 15 minutes. He is a real professional who asked several questions before he came over. He was ready for the job with all the tools he needed and was very pleasant in explaining what went wrong with the equipment. He also freely gave me advice on how to prevent recurrence of the issue. I also asked to check other things with the water system in the basement and he did without a charge. He is an excellent professional and I highly recommend him for the high quality work he provides at a very reasonable price.