Highly recommend Crown Rentals for all your party needs. Their selection is top notch. Great quality products to rent. They offer such a variety of items to full fill all your party needs! It makes the planning process that much easier. Their delivery drivers are very efficient and friendly. Overall a great experience working with them. read more

Crown Rentals TK - Propane Near Me - Crown Point, Indiana

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Crown Rental has everything you need for any type of party. Owners are responsive, employees are respectful of your property and time, and the equipment looks great! I strongly recommend their services. read more

The new owners are amazing... The employees are friendly and very helpful.. the delivery of my rental items were on time. The guys were polite and friendly... I would recommend Crown Rental TK for all you rental needs.. the prices are reasonable too. read more

anytime I need something I get the best service quick friendly and professional anytime I need something this is where I go!

We called this am asking if they had a ballpark idea of when they would be here. They said 9a-4p. We waited around all day for our delivery. Called again and they said we'll be there within the hour. Waited, called AGAIN! She said he just left 10 mins ago. CALLED AGAIN since they are about to close and they said idk what you're talking about, we don't have an order for you! WHAT?! Talked to the owner he said he won't give us our money back!! He charged us a cancellation fee for an order that we didn't cancel! I said I can't believe that's how you're going to run your business! And he goes "Yep, I'm the boss and that's how I run my business." I'm fuming. So "Boss guy" I hope you see this. It's my kids birthday. I hope you're satisfied. read more

They don't work with you at all on schedule logistics etc. no compassion for unexpected schedule issues. Returned item early asking for use later denied. read more

I can not understand the negative reviews I have seen. I found the staff to be friendly, professional, and knowledgeable. I rented food serving equipment for my daughter's engagement party and the equipment was clean and in excellent condition. I would highly recommend and will definitely use again. Jim Zembillas read more

Staff is rude and unprofessional. Didn't return full deposit because of made up fines they wanted to collect. Had no written, legal documentation to back up their claims. Sent no photos or other correspondence as justification even though they were told to do so. Sent no estimates for the "damages and labor" they were assessing. Don't rent from here, they will scam you at time of pick up. It's really disappointing because our event went well, and we had every intention of re-booking with them, but they completely shot themselves in the foot with their mishandling of post-event customer service. read more

Have to agree with the other reviews. Terrible customer service. The older lady was very rude when picking up. We wanted to know when we could drop off supplies the following monday and she was very rude to us when responding. Loved Pam tho. read more

Worst customer service of any business that I have used in the last 10 years!!! Literally unable to even speak to the people at the front desk! Rude is an understatement . Charged $185 for a missing piece,(a tiny drip tray for a freeze drink dispenser) that was returned to them the next day. Said, too bad! you signed the contract, read the small print! Zero stars, please stay away, literally rent anywhere else. read more

I would give them no stars if I could. We are having a family reunion and needed a tent, tables, chairs, bounce house etc. Several of us called. Not only were they rude on the phone they were not helpful at all. When we realized how expensive they were we tried to cancel within 24 hours of the rental and they refused to refund the deposit on chairs and tables. As well as the other rental. We then tried to work it out so we were not all paying the ridiculous delivery charge since all of these items are going to the same place. They could not do that!! DO NOT order from this company. They are out to make money no matter what. Not helpful or customer friendly at all. There are far better family owned and operated companies to order from and we did. We were able to get an entire package for less than the price of a tent from this place. Go else where. read more

Worst customer service of any business that I have used in the last 10 years!!! Literally unable to even speak to the people at the front desk! Rude is an understatement . Charged $185 for a missing piece, that was returned to them the next day.(the little plastic drip trays from the freezie machine) Said, too bad! you signed the contract, read the small print! The lady on the phone today was unbelievably rude! They had Kerry so mad when he picked stuff up he was literally fuming! And he's usually the nice one! read more

Basically almost able to rent just about any tool you can think of for a decent price. So far have used the sewer auger, locator, post hole auger, and electric Jack hammer. You can also reserve the Tool! read more

Typical rude service. They acted like I was bothering them just for a rental. I guess they don't like homeowners. Midway Rentals in Cedar Lake had much better customer service. read more

This place is horrible! The staff is rude and their prices are ridiculous. I rented an excavator and offered to power wash it before returning it. The guy who dropped it off and picked it up said that wasn't necessary. I just received bill and they added $25 for cleaning saying I returned it extremely dirty. What a scam! read more

Very poor customer service! Not worth the trouble or stress to deal with the unprofessionalism.

Rude customer service. I think the lady's name was Dana, she was horrible. Didn't say hello when I walked in and immediately got an attitude with me when I was just trying to ask questions. Pam, was the other attendant and she was very sweet. So maybe the other lady was having a bad day or something but either way! I rented from Aides rentals in highland, and they were a lot more efficient and professional! read more

After working with this company for well over 3 decades on several events in Lowell, Lake Dale & Crown Point, we won't be dealing with them again...EVER. We rented tables for our garage sale last weekend in Crown Point and the contract stated a Saturday pick up between 3-4PM. The men charged with the equipment pick up began calling moments after 2PM wanting to know if we were ready for pick up. This sale was publicly posted to run until 2pm. We told them no and they said "no problem, take your time" and proceeded to show up less than 10 minutes later and pulled into our driveway with their truck interrupting the flow of customers we had still at our sale and stood there outside the truck tapping his foot waiting for us to break down early since we were his last pick up of the day. Our contract said we specifically had those tables until 3PM. when I challenged him on the details of our contact agreement his response was "Oh come on...". Adding insult to injury, a woman who purchased two large furniture pieces during this time and I were required to walk around their truck which was blocking the entire 3 car driveway in order to load these pieces of furniture into her car as she was unable to pull up to our garage since they had pulled directly into the center of our driveway. If they intend to stay in business Crown Party Rentals needs to learn to honor their contracts and hire employees with manner and some semblance of people skills. Merrillville offers much cheaper prices but we thought it would be nice to support our local business. We WON'T be making that mistake again. - Dawn & Cindy Zancan read more