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    Crucial Couriers

    3.0 (2 reviews)
    Open 8:00 am - 2:00 AM (Next day)

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    FedEx Ship Center - Nope...

    FedEx Ship Center

    (59 reviews)

    I paid over 50 dollars for an overnight delivery of an envelope from Williston Vt to Cincinnati…read moreOhio. That was on a Wednesday and it has not yet arrived 5 days later. They suck as does the US postal service

    Please do not use them if you are returning something costly! They "lost" my Samsung Z fold 9 cell…read morephone return, for which I was charged $1200 for the missing item by Samsung (as if I had kept the phone, and returned to an empty box to them). Samsung does provide an unboxing video of return items, and I noticed that the box had re-taped with a different type of tape than which I had secured it with. On my own investigation, I found the Fed Ex Ground station footage video showing that the package had been opened prior to arriving there. The prior location being this Fed Ex location. The manager Jared Norris did NOT follow up on my email requests for more information. It took months of runaround with Customer Service (outsourced, poor English comprehension) and a BBB report to both Fed Ex and Samsung for me to be refunded (minus a restocking fee, despite the item not being restocked since it never arrived for return!). My saving grace, was that I recorded the weight of the package when I dropped it off at this Fed Ex. In my BBB report, I asked to obtain the weight of the package upon arrival at Samsung. I was able to prove that the box contained the phone at dropoff, and the failure of delivery of the phone to Samsung was not because I did not place it in the box, but once it was the responsibility of this location prior to arrival at the Fed Ex Ground station. Remember, once that package is closed/taped, the only way to prove the item is actually inside is to either video yourself taping the actual package in front of the staff and/or obtaining the weight of the package. Do not rely on Fed Ex to take responsibility for the security of the items they ship, they do not have any professionalism or sense of accountability.

    Crucial Couriers - couriers - Updated June 2026

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