rented from Troyers a 2nd time and it went very well. Dan was very responsive and helpful. camper…read morewas clean and came with some essential kitchen & camping items which is very helpful.

From the owner: Let us take the stress out of your camping experience! All units come fully stocked with what you…read moreneed to get started. Pots and pans to cook with, silverware, plates, cups and cookware. Just bring your family and luggage to have a great time!

I bought a Travel Trailer from them about 5 years ago in Hartford, Illinois. The whole experience…read morewas Great! From sales, financing to delivery was exceptional! Great RV Dealership!

I operate a camper rental business, and I purchased a camper from this company specifically to rent…read moreit out. I am in my second year of working with them, and they have consistently gone above and beyond to support me, as well as all their customers, from what I have observed. I suspect they may have new management, which could explain the contrast in experiences compared to a few years ago.

Extremely Disappointing Service Department!…read more We brought our Holiday Rambler to Byerly in June for several repairs, including a significant water leak near the door. After more than two months, nearly $4,000 in charges, multiple trips, and two assurances that the leak had been fixed, the RV continued to leak when it rained. What was especially frustrating was learning that one repair was supposedly tested by spraying water on the RV while supervising staff stood outside rather than inside checking for leaks. Eventually, we were told the problem was the awning over the door, the same area they claimed to have repaired during our original visit. We had recently purchased a separate and expensive RV from Byerly, so we expected a much better level of service and workmanship. Unfortunately, this experience has eliminated our confidence in their Service Department. Our Holiday Rambler is finally back, although we still don't know whether the leak is actually fixed. One thing is certain: we will not voluntarily bring our RV back to Byerly for service. Having an extended warranty that may require us to deal with this department in the future makes the experience even more disappointing. A message was left for the Service Department Manager, Steve, asking him to call me back in reference to a complaint about the service we received. As of this writing, he has not called me back. If I could leave 0 stars, I would.

People told me not to buy or use Byerly bc of the lacking service. I didn't listen. It's true, crap…read moreservice department. They Didn't know my camper was on site even though they gave me an appointment. Now two weeks gone since drop off and a simple fix is still not resolved.

Great service experience. They fixed our problem of a moisture leak and they answered all of our…read moreother service questions. The cost was very reasonable. This is not a fancy operation but their employees know what they are doing and gave us honest feedback about options for service issues. We will be back!

Although we rented an RV, what friendly and helpful service we received from MB Thomas. Seamless…read moreand no incidents...enjoyable experience.

We love Apache Village. We just purchased a new Pinnacle 5th wheel and Grady helped us through the…read morewhole process to make sure that we were getting exactly what we wanted. The whole staff were very helpful and friendly, making a big purchase a lot easier. If you want an RV check out Apace Village, it's family owned and they are very helpful.

This was the most amazing RV buying experience! Grady (our salesman) was so awesome. He was low…read morepressure and gave us a ton of his time and attention to show us so many options. He was an extremely nice guy and made the experience fun! Dirk was the RV tech that got everything set up for us and gave us the walkthrough. He was very thorough and patient. He was also very friendly and helpful! I can't say enough good things about my RV buying experience. Everyone at Apache Village was so friendly and welcoming. They went above and beyond in everything for us. From the front desk , to the finance dept, to even shopping for the accessories was enjoyable! The parts department guys were also extremely friendly and helpful. I wouldn't even bother visiting another dealer if I was buying another RV. I would go straight to Apache Village!

Service technician's that have a little more pride in their craftsmanship. They repaired the main…read moreslide. Because the wall was coming loose from the floor. And to do that, you have to remove the. Refrigerator. Got the camper back in the summer Went to Texas this winter. In every travel day, the refrigerator was laying on the floor. And it was because when the refrigerator was reinstalled, it was not secured properly. A 3/4 inch screw into particle board is not going to hold a refrigerator in place going down the road.. I made repairs in Texas, drove back 1300 miles and had no problems. They say it's not a warranty problem which I agree. It's not a warranty it's a technician issue. Got home and dropped it off for battery problems and other minor problems repaired Picked up the camper drove 60 miles home and the repairs were laying on the floor. It's a craftsmanship problem from your technicians. Have had battery issues since it was new.......Can't find anything wrong. Ask salesman and technician about static storage should battery be on or off? Nobody could tell me.

Kim was so helpful when we purchased our first travel trailer. We had A LOT of questions and she…read moreanswered all of them. Hopper staff were all very friendly, down to earth, very flexible. Would return for more business and would recommend them to friends and family. Great experience overall.

I was referred to Country Camper Rentals by my neighbor. I figured since I couldn't rent elsewhere…read moreat the time, I would give them a shot. The communication was very good, and they were able to get me into a camper for the beginning of the week. The fee was acceptable, and I was grateful to be getting a camper with AC in the July heat. However, the day after I rented the camper I called to ask about the water and refrigerator, just to make sure I was not missing anything. I had misunderstood that the camper had water in it, no worries there I checked to make sure it was operational after filling it. But when I mentioned that the refrigerator wasn't working, he made it sound like it was my fault, as if I would have somehow managed to damage the refrigerator after half a day's use. When I returned the camper there was nobody around, so I left it where I picked it up. I got an email from them the day after telling me that I scratched the step assistance bar as I had stowed it incorrectly and I would be charged for its repair. But I also would be charged for the cleaning of the microwave and coffee maker since they weren't cleaned. WE DID NOT USE THEM. So basically, they did not check the last person that used it but did with us. We should have gone through every item on their checklist when we rented the camper. If they had simply charged me for "scratching" the assistance bar I would accept that, but the charge for appliances we did not use or open is insulting. If you choose to rent here, check everything.

We rented the Keystone Passport for four days from Chris and Carrie. All their units are clean,…read morewell maintained and fairly new. It came partially stocked with the basic necessities. It was more than enough room for our family of four. Although we weren't strangers to camping, Chris and Carrie were very professional and thorough with their explanation for the use of the RV. They made pickup and drop off a smooth process. We would highly recommend them to anyone seeking a camper to rent. We would not hesitate to use them again for our future RV needs!

My husband and I flew into St. Louis from Texas this weekend and rented an RV from St. Louis RV. I…read morecan't go on enough about how great the experience was! I found them online and put down my deposit. The RV we got (a Class C) was bigger than I anticipated. Very spacious and could sleep 10 people! Luckily it was just the two of us and my son meeting us at our RV spot for a family reunion. In the evenings we had plenty of room for a group to play cards, snack, etc. Anyway, about the experience.... Lora was very good at sending reminders of when the payment was due, emailing the paperwork for us to send back, etc. I was disappointed that we were the last in line to pick up our RV to start our vacation (3PM instead of 2 like I thought) but she ended up letting us bring it back an hour later which actually worked out better! The RV was clean and they did a great job of showing us how to use it. They were even available for a phone consultation (after hours) when we forgot one of the steps for leveling the motor home. I loved the fact that they didn't charge extra for generator use and we had a generous amount of miles that could be used per day. They even cleaned out the sewer for us when we dropped it off and refilled the propane so we didn't have to mess with any of that! All we had to do was bring it back full of gas which is very easy because there is a gas station across the street. Dropping it off was a breeze and took no time at all! I wish we didn't have to buy extra insurance as our car insurance would have covered it, but Lora explained that not all insurance companies are the same, and it was just for precaution. Luckily the extra insurance was not that much. I will definitely use them again if I ever need to rent another motor home in the St. Louis area. (Unless I can convince my husband to buy one!)

If I could give this dealership 0 stars, I would. We…read morepurchased a brand-new 2026 travel trailer less than a month ago. As part of the purchase agreement, the dealership agreed in writing to repair a shower wall that was severely bowed. When we got the camper back, the repair was unacceptable. The shower wall is still bowed, and now the bottom is pushed out even farther. Instead of looking like a new camper, it looks like a used shower was installed. We were then told that this was "the best they're going to do." When I tried to discuss the issue with Glen, the sales manager, he refused to listen to my concerns and ended the conversation by hanging up on me. That level of customer service is completely unacceptable, especially after making a major purchase. The most frustrating part is that the dealership promised to fix the issue before the sale, even putting it in writing. Once the paperwork was signed and we took possession of the camper, it felt like those promises no longer mattered. We also purchased an extended warranty, so there should be no reason for a legitimate defect like this to be dismissed. Based on our experience, I cannot recommend this dealership. If you're considering buying a camper here, make sure every promised repair is completed correctly before you take delivery, because getting them to stand behind their work afterward has been incredibly disappointing.