I almost don't want to tell people about this location because it's so convenient and easy and…read morenever crowded here. I don't want others to find out about it. This AAA branch is bright and clean with easy free parking. The staff is always very courteous and helpful and I never have to wait long here. I came here to get my son's passport photos done as a premier member we can get 1 free passport photo per year starting this year! It was so easy and fast.

There was practically no wait. It felt clean inside and employees were friendly. Jacquelin helped…read moreus get new insurance for our car and home. She was very friendly and helpful and not pushy. Couldn't be happier.

I had a very disappointing experience with Andrew at AAA. I went into the office with questions…read moreabout my renters insurance after noticing what appeared to be two renters policies on my account, possibly created by mistake. Instead of taking a few minutes to investigate, Andrew became visibly frustrated that I was asking questions and refused to look into the issue. Throughout the interaction, he was rude, dismissive, and unprofessional. When I explained that I didn't realize I needed to remove my old address from my renters policy, instead of simply helping me, he responded, "These are the things that you should just know. We're not responsible for that." That response felt more like a lecture than customer service. I came into the office because I had questions and needed assistance. I wasn't expecting to be talked down to for not knowing something. A customer service representative's job is to help customers resolve issues, not make them feel uncomfortable for asking for help. Fortunately, Blanca later assisted me. She was courteous, professional, and resolved everything--including updating my renters policy--in less than 10 minutes. Her willingness to help highlighted how unnecessary Andrew's attitude was. I hope AAA addresses this because no customer should be treated this way for simply asking questions about their own policy.

Everyone who works here is extremely pleasant and helpful. The atmosphere is friendly and…read morecomfortable. It's a very convenient location and parking is easy. I've heard customers complain when I was there but it was because the customer was unprepared, missing documents or payment.

Trip Design staff are well travelled folks, who know where are all the good spots to visit…read more They've organized some incredible adventures for us, and were always there to help when we needed to change something. Highly recommend.

After postponing our long awaited trip to Italy due to Covid we just returned Monday, May 16th and…read moreit was absolutely amazing! When i started planning the trip, I knew for sure that I wanted someone to develop a wonderful trip with our input for a dream itinerary and to make this as hassle free for my wife and I. Milica delivered 1000%! It was the best organized vacation ever and everything went smoothly and we saved a ton of wasted time using Milica. I can't say enough about Milica! If you want a great trip start in Rome, then to Florence, day trip to Cinque Terre, then to Milan, day trip to Lake Como and finish in Venice! Gonna have Milica start on next year adventure in Europe!

My husband and I can't recommend Paula at Sunrise Travel highly enough. She was so kind, patient…read moreand accommodating while I fumbled through the options for our trip to Turtle Bay. Not only did she provide us with an amazing deal, but she even had a beautiful fruit basket and bottle of champagne sent to our room. This is so above and beyond, I can't even handle how amazing she is. We will always go through her for future vacations. She is awesome!

Completely Happy! I am so grateful we decided to call…read moreSunrise Travel to assist in our first cruise! I had no idea what area of the ship we should stay, all I knew was I needed to see outside and be outside "just in case" I felt sick. Paula talked me down off the ledge of feeling afraid, but also booked the perfect room for us! Away from noise, but close enough to the dining areas and pool areas. I could not have been happier! She made our travel effortless and we were able to focus on the fun and relaxation! Would do it again and can't wait until our next vacation!

Traveled Italy for 14days with the help of Lawrence at Mariners travel. We didn't miss a beat all…read more10 of us had a wonderful time. The arrangements he made for local transportation was fantastic. He navigated our trip through Rome, Amalfi Coast and Florence. It was and Epic Trip. Thank you... Glenn

My family has been working with Lawrence and Mariners for over 10 years now, and we have always…read morebeen treated with courtesy, professionalism and an attention to detail that makes each adventure a safe and pleasurable experience. I would recommend to everyone that Lawrence and his company are the best in their business!

Arranging a tour or cruise can be confusing and difficult, especially with so many competitors all…read moremaking similar claims. We chose Expedia to travel to Europe this year. We ended up picking a Princess Cruise and related land tours. Dave Branson is our consultant and he took it upon himself to arrange the cruise and our land tours and flights. He did a superlative job. One can only hope that a cruise meets the expectations that the advertisements often pique. In our case, Princess came up short, being that the ship seemed to be out of date in terms of decor and amenities. Food was also inconsistent. The tour advisor cannot be blamed for the failings of the cruise line. Without Dave Branson our experience would have been far different, and probably much less enjoyable.

You can't beat Expedia in Laguna Hills. I love a cruise…read moreship, the luxury, the service, the engineering marvel, the ocean, the food the entertainment. I've been many times for over 25 years and booked direct and with travel agents. Direct is ok for something simple, you know the cruise line maybe and maybe repeating a trip...say Carnival for the Christmas weekend to Ensenada...but my experience is that the pricing is the same whether buying direct from the line or buying with a travel agent. The travel agent gets a small commission from the line, obviously but they are buying at a discount so the pricing is consistent whether buying from the travel agent or going direct. But what you get FOR FREE from the travel agent is often invaluable in the form of advice about a particular line, the cruise, the ports, where on the ship you want you state room and a dozen other question that these experts to provide. The team at Expedia Laguna Hills is great at this. Old school customer service, actually answering the phone personally and helping you RIGHT NOW, not a website, not endlessly clicking for answers you can't find, real answers when you need them. Dave, Chris and others are responsive, knowledgeable, experienced and very easy to understand, very hard to find in our modern world and so great to have them right here in Orange County.

I dont write many reviews as you can see from my profile, but I had to write this one as I feel…read morecompelled to spread to the word! I recently worked with Angela from Travelagility to plan my families recent trip to Cancun. It was truly an incredible experience. From the very beginning, it was clear she was extremely detail-oriented and dedicated to making my trip the best it could possibly be. At first, I was hesitant to even hire a travel agency because I thought I could plan the trip on my own, and I was skeptical of the value they could provide. But after working with her I can confidently say that it was the best decision I could have made! She not only made the trip planning process incredibly easy and seamless, but also went above and beyond to ensure that the trip was truly special and tailored to my needs and preferences. Her attention to detail was exceptional, and I was impressed by the personalized approach she took to every aspect of the trip. She even created a PowerPoint presentation for us, outlining the pros and cons of different flights and resort options. This was incredibly helpful in making the final decision, and it was clear that she had put a great deal of thought and effort into researching the best options for us. Even when I had doubts or questions, she was always available to offer guidance and advice, and her expertise in the travel industry was invaluable. I never felt like I was on my own, and was able to enjoy knowing that everything was taken care of. If you are like me, it can be very tempting to just try to do it all, without help. I can reassure you that the hours you would spent researching etc are just not worth it. This gave me my time back and peace of mind that I had an actual consultant to guide me along the way. I will NEVER do this on my own again! I highly recommend Angelas company, you will not go wrong hiring her!

Angela did a great job arranging our trip to Cancun! We talked on the phone and then we emailed…read moreback and forth. She also texted me to arrange times to talk. The communication was excellent, which I really appreciated! She is going to contact the hotel for us right before we go to arrange last minute details. I used to arrange my own travel but this was so easy and I didn't have to spend hours on the Internet searching. I will definitely use Angela for future travel arrangements!

Just want to tell everyone out in Yelp-Land that my wife and I had the bestest and most excellent…read morehoneymoon vacation ever! Using Ann was a no brainer as she was referred to us by a close friend and reading all the Yelp reviews! The cruise was perfect! Booking was simple, seeing that we did absolutely nothing! Ann did it all and not one hiccup occurred any part of it! We also want to give her a big shoutout and a bigger thank you for the wonderful gift at the Crown Grille on the Emerald Princess! Thank you! Alex & Ken

Don't know how to book a plane to go to a shuttle to go to your hotel and times that by LA to…read moreLondon to Paris to Rome to Florence Venice and back to LA without having an issue? Don't worry! Call Ann! I just recently planned a honeymoon to Europe and I have never planned anything that big. Lucky my friend planned her honeymoon with Ann. I only request I have a shower and toilet in to room. The whole trip went without issue. I would recommend Ann to my friends.