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    Expedia Cruises- Laguna Hills - Maybe the best trip we've had, 19 of us on the RCL Navigator of the Seas, 19 people 6 staterooms, don't try this with out a great TA!

    Expedia Cruises- Laguna Hills

    4.9(30 reviews)
    5.5 km

    Arranging a tour or cruise can be confusing and difficult, especially with so many competitors all…read moremaking similar claims. We chose Expedia to travel to Europe this year. We ended up picking a Princess Cruise and related land tours. Dave Branson is our consultant and he took it upon himself to arrange the cruise and our land tours and flights. He did a superlative job. One can only hope that a cruise meets the expectations that the advertisements often pique. In our case, Princess came up short, being that the ship seemed to be out of date in terms of decor and amenities. Food was also inconsistent. The tour advisor cannot be blamed for the failings of the cruise line. Without Dave Branson our experience would have been far different, and probably much less enjoyable.

    You can't beat Expedia in Laguna Hills. I love a cruise…read moreship, the luxury, the service, the engineering marvel, the ocean, the food the entertainment. I've been many times for over 25 years and booked direct and with travel agents. Direct is ok for something simple, you know the cruise line maybe and maybe repeating a trip...say Carnival for the Christmas weekend to Ensenada...but my experience is that the pricing is the same whether buying direct from the line or buying with a travel agent. The travel agent gets a small commission from the line, obviously but they are buying at a discount so the pricing is consistent whether buying from the travel agent or going direct. But what you get FOR FREE from the travel agent is often invaluable in the form of advice about a particular line, the cruise, the ports, where on the ship you want you state room and a dozen other question that these experts to provide. The team at Expedia Laguna Hills is great at this. Old school customer service, actually answering the phone personally and helping you RIGHT NOW, not a website, not endlessly clicking for answers you can't find, real answers when you need them. Dave, Chris and others are responsive, knowledgeable, experienced and very easy to understand, very hard to find in our modern world and so great to have them right here in Orange County.

    Photos
    Expedia Cruises- Laguna Hills - The Azamara Journey fits nicely into the Corsican capital.

    The Azamara Journey fits nicely into the Corsican capital.

    Expedia Cruises- Laguna Hills - Sailing out of Manhattan on the NCL Getaway April 22, day one of 15 transatlantic to Ireland!

    Sailing out of Manhattan on the NCL Getaway April 22, day one of 15 transatlantic to Ireland!

    Expedia Cruises- Laguna Hills

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    Mariners Mission Bell Travel Service

    Mariners Mission Bell Travel Service

    4.9(71 reviews)
    4.9 km

    Mariners Mission Bell Travel is extraordinary! Our recent trip to Colombia was arranged by Mariners…read moreTravel primarily Lawrence Simon who never disappoints when it comes to our overseas trips. Each travel guide he arranged for our multiple travel legs were outstanding and very knowledgeable! We felt like we were traveling with close friends. We highly recommend VIP Journeys Latin America for your travel needs and personal tour guide. Our amazing trip began in Bogotá with our travel guide, Camilo Garcia. We stayed at Sofitel Bogotá Victoria Regia Hotel. The accommodations were exquisite. Upon arrival into our room we were pleasantly surprised with a boxed set of Colombian Rum mini bottles for us to enjoy. We did a private tour of Bogotá, it was fantastic! We got to enjoy the Gold museum and several art galleries. Camilo introduced us to their traditional pastime, "Tejo" which essentially is like playing the Cornhole game here in America. Next, we travelled to Cartagena and stayed at the Charleston Santa Teresa Hotel which reminded us of a Spanish Hacienda with a beautiful open courtyard where we enjoyed breakfast. The staff were very friendly and helpful. We preferred staying in the walled city of Cartagena, it is a fairy tale city with cobblestone alleys in which got to enjoy open-air cafes & restaurants. Our tour guide Cesar Rada was sensational and great fun. We felt so ease with him, we invited him to lunch with us. Next we travelled to Pereira airport for the Coffee Region of Armenia for our lovely stay in this colonial style farmhouse, Hacienda Bambusa which perfectly located in the pristine Colombian Countryside. This majestic setting allowed us to unplug and connect with nature. We had never experienced anything like this before in all our travels. The staff were absolutely fantastic. They went out of their way to assist us with every request and to make our stay unforgettably memorable. Every morning we had breakfast facing the lush trees, vegetation whilst birds sang amongst us. Our last night in Hacienda Bambusa the staff arranged for live music to be played over dinner, it was straight out of a story book. We truly enjoyed our stay at Hacienda Bambusa. Our next and final destination was Medellin. It was short but sweet. Our tour guide, Juan Camilo Palenque was outstanding and so knowledgeable. Again we felt like we were traveling with a friend. We got to explore "El Poblado" the city's most contemporary district where we got to ride the cable cars. We also explored "Comuna 13" where we met with a graffiti artist who took us around this vibrant and bustling town. There were street vendors, street performers and art galleries that filled the streets. Lastly, we met with Jon "Ballas" aka Bullets, a witness of the Pablo Escobar era. He told of his activities involving the Medellin cartel. It was quite impactful and a surreal experience to sit and listen to his life story of assassin culture in Medellin during the 80s and 90s. Juan Camilo did a great job at translating Jon's riveting story. My husband and I left Colombia wanting for more. It is a country filled with so much history, culture and tradition. We absolutely loved it. This trip exceeded our expectations thanks to the phenomenal work of Lawrence Simon and his A-Team and VIP Journeys Latin America. A huge thank you to Lawrence Simon & his Team for planning such an unforgettable trip to Colombia. Every detail was perfectly executed, from the seamless transfers to the amazing recommendations. You took all the stress out of planning, and we truly couldn't have done it without you. Thank you for making our vacation so special! With warm regards, Marc & Sandra Chavez

    My family has been working with Lawrence and Mariners for over 10 years now, and we have always…read morebeen treated with courtesy, professionalism and an attention to detail that makes each adventure a safe and pleasurable experience. I would recommend to everyone that Lawrence and his company are the best in their business!

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    Mariners Mission Bell Travel Service - Ephesus

    Ephesus

    Mariners Mission Bell Travel Service
    Mariners Mission Bell Travel Service - Blue Mosk Istanbul

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    Blue Mosk Istanbul

    AAA Mission Viejo Insurance and Member Services

    AAA Mission Viejo Insurance and Member Services

    3.2(98 reviews)
    5.2 km
    Established in 1902
    Speaks Spanish

    Came in today June 16 Tuesday to get my name off a car title and just have my daughter on it alone…read more The sweet younger gal helped me and my husband and she was awesome! Super knowledgeable, super efficient, very personable and made a chore easy and quick. We had something off on our papers and she let us know the DMV was probably going to kick it back so she re-did it all so that once we corrected it we could have her pass it thru with no problems. One hundred percent she deserves a raise! Thank gosh we found her, and we didn't have to go to the dreaded DMV. Wish I got her name, I hope she finds out we appreciated her so much!

    I had a very disappointing experience with Andrew at AAA. I went into the office with questions…read moreabout my renters insurance after noticing what appeared to be two renters policies on my account, possibly created by mistake. Instead of taking a few minutes to investigate, Andrew became visibly frustrated that I was asking questions and refused to look into the issue. Throughout the interaction, he was rude, dismissive, and unprofessional. When I explained that I didn't realize I needed to remove my old address from my renters policy, instead of simply helping me, he responded, "These are the things that you should just know. We're not responsible for that." That response felt more like a lecture than customer service. I came into the office because I had questions and needed assistance. I wasn't expecting to be talked down to for not knowing something. A customer service representative's job is to help customers resolve issues, not make them feel uncomfortable for asking for help. Fortunately, Blanca later assisted me. She was courteous, professional, and resolved everything--including updating my renters policy--in less than 10 minutes. Her willingness to help highlighted how unnecessary Andrew's attitude was. I hope AAA addresses this because no customer should be treated this way for simply asking questions about their own policy.

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    AAA Mission Viejo Insurance and Member Services
    AAA Mission Viejo Insurance and Member Services
    AAA Mission Viejo Insurance and Member Services - Hours

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    Hours

    LUXE Travel Management

    LUXE Travel Management

    4.7(58 reviews)
    21.6 km

    Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

    Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

    Photos
    LUXE Travel Management - Florence

    Florence

    LUXE Travel Management - Matera

    Matera

    LUXE Travel Management

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    Aliso Viejo Village Travel - Hanging out with the alpacas

    Aliso Viejo Village Travel

    5.0(2 reviews)
    5.3 km

    One of my bucket list items was to see Peru and Machu Piccu with my sister. Having only a small…read morewindow of time to visit, we decided to seek an expert to help us maximize our time. April at Aliso Viejo Village Travel customized our trip with not only the major Peru sites, but also a visit to the Amazon. April set us up on an independent trip with the convenience of an escorted tour for an amazing value. We had our own guides and drivers and the hotels blew our expectations. We really felt like we had someone looking out for us while keeping our own pace. It was truly a spectacular trip, the only bad thing is that it ended. We highly recommend April and Aliso Viejo Village Travel and will absolutely use their service for another vacation.

    My wife and I used this service. WOW! What a great time we had! Thank you so much Aliso Viejo…read moreVillage Travel! April is great, I have booked my last few trips with her and she really been both professional and genuinely concerned about us having a wonderful vacation. I booked a river cruise with her and she was a great help in explaining the differences between the different lines and figuring out which would be best for us. She also organized pre cruise hotels and transfers for us and basically made it a seamless experience. She also got us excellent rates on business class air. We are very happy with her services. We will continue to book with you guys!

    Photos
    Aliso Viejo Village Travel - Hike worth the view.

    Hike worth the view.

    Aliso Viejo Village Travel - Photos just don't do justice.

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    Photos just don't do justice.

    Travelagility - travelagents - Updated July 2026

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