1. Jenn's Travel

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    San Diego, CA

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    Jenn's Travel

    5.0 (2 reviews)
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    Carefree Vacations

    Carefree Vacations

    4.1
    (15 reviews)
    8.9 mi

    We used Carefree Vacations to book our honeymoon trip to Kauai (Hawaii), which took place this past…read moreNovember. We worked with Cathy and while trying to decide on a destination (we had several on our list), were impressed at her in depth knowledge of what seemed to be everything related to traveling. She's very passionate and experienced as a traveler, as well as in her field as an agent. Her advice and insight definitely led us to feeling confident in all of our planning decisions. Cathy put together several itineraries for us and was always available, with a quick turn around time whenever we had any questions. Working with a travel agency can also be really pricey, but Carefree will work with you to customize a package that will fit within your budget. I especially appreciated Cathy's patience and all of the time she spent with us, whether it was communicating in person, on the phone, or email. Thank you again, Cathy, for making the planning of our honeymoon such a breeze.

    Please stay away from this place. I went in to ask for help regarding a booking I'd done with…read moreExpedia. The woman who said she could help me didn't even let me finish stating my problem (not even halfway through) when she just started nodding her head vigorously and saying she wouldn't help me. I walked out less than 5 minutes after I walked in. It was rude, disrespectful, and unprofessional to not even let me ask her my question. Not to mention that when I walked in, there were about 4 people there but no one attempted to help me until after a solid 30 seconds of standing there like a deer in the headlights. I took my business elsewhere (to VeryBest Travel in Bonita, CA) and they were not only willing to solve my problem, but did so in less than an hour. It doesn't cost anything to be nice and to hear a customer out to see if you can help them. Obviously, my problem wasn't so "impossible" to solve that less than an hour later another travel agency was able to help me and did solve my problem. Needless to say, I will NEVER be returning here.

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    Kismet Rodgers
    Kismet Rodgers
    Carefree Vacations
    Kim Norton

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    Kim Norton
    Gringo Guide Baja Tours & Travel

    Gringo Guide Baja Tours & Travel

    3.0
    (2 reviews)
    3.7 mi

    I found this company through some posts in the tripadvisor forums and decided to contact the…read more"Gringo guide." Alan, who owns this company, immediately responded to my inquiry about a cost estimate for a round trip pick up and drop off from Chula Vista to the TJ airport. The price was very reasonable and at first I was hesitant to book since I could not find reviews online but reading his website I made the decision to book with him and I'm glad I did! Alan picked me up promptly and even agreed to pick up my family at another location nearby. I found out that he lives in TJ with his family so he knows the area well and that he has been taking people not only to the airport in TJ but also drive people (including some businessmen) around the city and beyond (Ensanada, Rosarito, etc) I paid him half when he dropped us off at the airport and then the rest when he dropped us home after we came back from our trip. I would definitely book another service with him the next time I fly from Tijuana or even a day trip to the southern part of Baja California.

    Just got back from flying out of Tijuana to Cabo which I would do again, but I suggest you do NOT…read moreuse Gringo Baja Guide UNLESS you wish to get stranded in Tijuana! Like others I found this fellow on tripadvisors and most were good reviews. But in this case Alan, the owner, left four of us stranded at TIJ airport Sunday, Dec. 5 @ 7:30pm with no phone calls or messages alerting me of a problem, and I had pre-paid in advance with Paypal as he insisted! He was late by 35 minutes picking us up in San Ysidro for the transfer to TIJ airport on our outbound flight a week earlier, which could have, but didn't tip me off yet to his false promise of service. Do NOT trust him or his service the way we did unless you prefer lip service to real service. I have still NOT received a phone call or message, apologizing or explaining what went wrong...even a lame excuse would have been better than none. There was NO MISCOMMUNICATION with pick-up day or time on our return either. I sent two emails which he confirmed weeks earlier, talked with him about it on the ride to TIJ and a third email while in Mexico reminding him of the pick-up on Sunday. Needles to say, for the first visit to Tijuana Airport and arriving at night to get abandoned by your transfer company turned out to be a harrowing experience for my wife, her older sister (age 60), brother-in-law (age 65) and myself. From transfer across the border to hoofing it on foot with all our luggage was not a pretty sight. Stay CLEAR OF THIS GUY AND HIS COMPANY!! He talks a good line but does not deliver.

    CBX Cross Border Xpress

    CBX Cross Border Xpress

    3.0
    (662 reviews)
    7.3 mi
    24/7 Availability
    Committed to satisfaction

    My wife and I were looking for a cheaper way to fly to Cancun and we're so glad we found out about…read moreCBX. Not only was it a way to drastically cut our expenses (domestic flights from within Mexico are obviously way cheaper than international flights from LA), but it was such a calm, streamlined, easy operation. We got to the parking lot early for our 7am flight out of Tijuana, walked to the check in terminal & that's where we encountered our one and only 'hiccup.' Because we had 3 children with us, the Viva desk check-in said we needed to speak to a representative but we were told the only one on duty at that time was in the restroom. Luckily the stand alone kiosk on the other side of the area worked out fine. All of this was more of a Viva issue than a CBX one. We breezed through the bridge over the boarder & customs took no time at all. It was one of the quickest customs experiences I've ever had. We got dumped out right at the bag check area & were on for our trip. Coming home was just as easy. We got our bags and followed the well marked signs to CBX to walk over the boarder & do customs. Customs took a tad bit longer than going to Mexico, but that's more of a US thing than CBX. We still got through in was less time than expected, even when arriving on a Friday afternoon before a holiday weekend when I would normally expect huge crowds of people trying to get in to the country. In all, we saved hundreds of dollars even after paying for CBX & parking on location. We will always be using them from here on out for any family trips to Mexico.

    I have flown out of the Tijuana airport a few times in my life, the most recent time being last…read moreweek. It was the first time I went to that airport since CBX had been constructed. Hubby and I were headed to Puerto Escondido, which is very expensive and very time-consuming to fly to from the airport in San Diego. However, flight prices and times were much more reasonable from Tijuana. Thanks to CBX, we didn't need to find anyone to cross the border and drive us directly to the airport, especially as our flight departed at 5:40 AM. It was nice to have an easy drop off on this side of the border. Anyway, we were dropped off on the US side, and had pre-purchased CBX tickets online for $50 per person, round trip. I felt that the price was very fair for the staffing and amenities along the way. We had already reserved a rideshare to drive us to CBX, but I saw the secure parking lots and realized that parking there is also a valid, safe option. It appeared that some of the secured parking cost about $30 per day, making it a good option depending how may days you would like to park your car. Anyway, when we entered, there were people guiding us, as it wasn't too crowded at that early hour. You scan your CBX ticket, your boarding pass, and your passport. Then you are able to walk through the barriers. There are escalators and elevators to get to the bridge, and signs stating that there is assistance available for people with disabilities. The bridge was clean and air-conditioned. We walked through customs just prior to entering the Tijuana airport. When I had learned about CBX, I was reluctant. A friend of mine told me that she had walked much further in various airports. It is true. The walk is short and easy Upon coming back to the states, we learned that there were several taco and other food trucks on the US side of CBX, as well as Starbucks and a well-known mall pretzel company. All in all, I am grateful to have a way to access the TJ airoprt in a very easy and affordable way. I plan to continue to use CBX for more affordable flights south of the border.

    Photos
    CBX Cross Border Xpress
    The CBX Terminal located in San Diego, California connects through an enclosed bridge to the Tijuana International Airport
    The CBX Terminal located in San Diego, California connects through an enclosed bridge to the Tijuana International Airport
    CBX Cross Border Xpress

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    Jenn's Travel - travelservices - Updated July 2026

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