After dinner at Bonefish Grill, my co workers wanted to go to Crumbl Cookies just to see the cookies and possibly get some cookies for dessert. When we walked into the store, the glorious smell of cookies just hit you in the face. The ambiance is gorgeous and they have a beautiful display of cookies on the front counter as soon as you walk into the store. The staff were busy preparing cookies in the back for other orders coming in, but they did acknowledge us and asked if we needed assistance with anything. My coworkers decided to get three pack of mini cookies. One of them picked the chocolate chip and Oreo cookie, and I cannot remember what my other coworker picked for his three pack of mini cookies. Somehow, I ended up with two of the mini cookies, but I tried them and they were fantastic and amazing! The chocolate chip cookie was out of this world, as well as the Oreo cookie. Crumbl Cookies has always been my favorite, and I treat myself every now and then to the cookies if I am in the mood. This time around I wa not planning on getting any cookies because I was trying to be good and stay away from sweets, but my coworker insisted on having the cookies, so I could not say no. I'm glad I did because they were terrific and loved them very much. It was an enjoyable treat after dinner, and I hope to be back here to Crumbl Cookies the next time I am in Little Rock AR. read more

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First time ordering. My daughter wanted birthday cookies. Was greeted upon arrival. Pickup was quick. Very quiet lol. I will be tent more varieties read more

Crumbl - Cantrell - Bakeries Near Me - Little Rock, Arkansas

I ordered online for a pickup. I was totally ignored, when I asked for my order she acted like I was bothering her. She proceeded to fill 3 more orders that came in as I was standing there. No point in ordering online. I was really disappointed in the customer service. read more

This was my first time trying Crumbl, and it was well worth the visit. I had the classic pink sugar, and it was a tasty dessert. The cookie itself was very dense, and the frosting was sweet without overdoing it in terms of amount or sugar. Cookies aren't cheap, but they're a nice treat. Definitely get some milk to help wash things down! read more

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I'm back with another "expectations vs reality." Yesterday I ordered the strawberry crumb cake. Attached you can see what they advertise, and this is what I got. Not only that, the staff was incredibly rude to me when they showed me my cookies and I asked them to correct the topping (which no, they refused). What's the point of opening the box to show me my cookies if you refuse to correct my order? I think I'm done at this location. Also, this is why I hate the kind of system that requires me to "tip" in advance. If I knew how I would be treated by staff I would have never. read more

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Walked in and the staff was confused on who had what orders. Were not quick to help anyone and once I got home discovered the normally soft chocolate chip cookies were stale. read more

Wonderful cookies! They are huge!! Greeted with a smile and the surroundings were clean.

You could go home and bake cookies faster than you will get your order here, and at least you'll know what you want will be available, it seems like every time I come here I wait forever for my order and half the time they are out of at least one of the cookies I order and the attitude of the staff is about as bad as you will find anywhere! read more

These cookies are delicious. My favorite is amazingly the original sugar cookie, but they all are pretty good. read more

Crumbl - Cantrell - Bakeries Near Me - Little Rock, Arkansas

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I'm not sure if this lady is the manager but she need to do better, she had the audacity to be rude after I complained that we got the wrong order. She's white with glasses and tattoos read more

Fast service, great product, will order again! Love change in variety and love the minis.

Love the ultimate peanut butter cookies! They are usually warmed and chewy. Crumbl offers different flavors weekly so I try to get in when my favorites are being sold. They have great service , everyone usually friendly. The kitchen area is usually super clean. read more

I ordered a cookie for a bday for delivery and they canceled order for no reason. I called and they said order had been cancelled by the driver??? Did not ask if I would like to reorder. Very unprofessional read more

Since school is out daytime is usually super busy... they probably could get a bunch of orders out much quicker if the young lady with the purple braids would move much faster. She just takes her poor sweet time doing online orders like she dont give a damn and has no where to be for 8 hours. She is not the friendliest, doesnt smile, and when you ask her a question it's like you're such a bother to her. read more

For someone that has never had a Crumbl cookie before, I couldn't figure out what the hype was all about. It's just a big cookie right?? Well it is...and quite a lot more. We stopped by this location on opening night and apparently weren't the only ones excited. The line was quite long out of the door, but still moved at a decent pace. The location is fairly perfect for that after dinner dessert, especially with a lot of good restaurants nearby. Since they just opened, there seemed to be a lot of people standing around in the kitchen not doing much. But I'm sure this will pass. The price for a single cookie is fairly steep for what I'd pay, but my friend group decided to get a party pack which lowered the price a bit. We got an assortment of cookies so everyone could try the different flavors. They usually rotate flavors a lot, but the six that we chose from all sounded really good! My personal favorites were the Fried Ice Cream and Lemonade! You can't underestimate a good cookie place. They are open pretty late to satisfy any late night cravings. The cookies are very good and the revolving flavors can cater to everyone. The sheer size of the cookie probably isn't the best for you, but when are you ever eating a cookie for health reasons? read more

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Ordered a six pack of cookies for the family. Not impressed. $25 for cookies and 6 different types and just don't understand the hype. Another Instagram and social media big deal that for me, falls flat. I would prefer a grocery store cookie. The frosting tastes more like cake batter than frosting and it is slathered on there too thick. Meh, is what I say. Also, can't get any cookie you want, only what they choose to have available that day or week. I was hoping for a peanut butter cookie but none to be had. A total waste of nearly an entire day of calories. read more

I recommend it but only as a RARE novelty treat. Expensive and Wayyy too sweet/rich. These cookies are crazy calorie dense and should always be portioned out. It's a cute date gift or small party favors. read more

I love crumble cookie they are so yummy however they can be a bit on the pricey side.

I don't know why you would order something to be ready between 5 and 5:30 and show up and wait until after 6:15 to pick up your order. Cookies are great but that is quite frustrating when you order two hours ahead of time and it isn't ready when you get there. Also maybe don't put stickers on your 30 minute wait time sign that say just because... read more

Crumbl - Cantrell - Maybe use different stickers... - Bakeries Near Me - Little Rock, Arkansas

Their cookies are no doubt really good. They are HUGE, always fresh, and tasty. Workers are really nice and the store is inviting and fun because you can see everything being made. These cookies are obviously very high calorie and serving size is actually just 1/4 of each cookie so if you're looking for a healthy cookie you're looking at the wrong place - with that being said, they are also really expensive. They do have a rewards program which helps, but there are definitely cheaper local bakeries with cookies just as big and good. read more

Crumbl - Cantrell - Peanut butter chocolate chip, Ginger snap, chocolate chip, and waffle - Bakeries Near Me - Little Rock, Arkansas

I am very disappointed by the staff on September 26 at 8PM. They waited to tell us that the cookies we selected were out. They didn't offer refunds. The whole space was packed because everyone's cookies were not being made. Very disappointing. Left with no cookies. They didn't greet us or make eye contact they just counties to make cookies. The work place was very dirty. read more

What is up with the service?! No one greets you when you walk in, no one asks if you need help. If you need help and ask, you still won't get it! The cookie flavors change weekly- some you'll love and some you'll hate. My girlfriends and I had made it a weekly thing to come try out the different flavors- but we changed it up because of the service read more

Ordered the cookies 45 minutes in advance, I drive from a different location because they apparently weren't sold out. Once I drove 25 minutes, I checked in to only wait another 20 ish minutes. Once they called my name, I was told the one cookie I drove and waited for was sold out. I saw several people leave with the cookie I ordered . read more

Amazing service!!! Appreciate the warm greeting and the cookies were fantastic! Thank you!!

So yummy!! I've never had a nasty cookie and everyone's so nice. I would definitely recommend crumble cookies!

These cookies are decorated so cute and they are very tasty. If you sign up, they'll send you a voucher for a free cookie on your birthday.

Crumbl cookies are sooo good love their weekly selections this weeks selection is interesting can't wait to try the coffee cake

wish the service was better. the cookies are good most of the time! wish pink sugar would come back forever.

My husband, my daughter, and I went to order some cookies. We had never been there before. There were a few people waiting for orders. We went to the kiosk to place the order and an employee came up to us and said, " We have all these orders waiting, don't place an order until theirs are filled." I told them, "That's ridiculous, we should be able to place an order and wait for it, we know these others are waiting and it'll be a bit. We're leaving then." And they shrugged and said ok. Wish we had a chance to try, but because their service is slow and they don't want to look bad on their time, they literally told us not to order until others received theirs. You can order online too, which means that our order would also be behind any incoming online orders. Poor business practices. read more

Mediocre cookies that were not worth the price. I mean I did enjoy the cookie I had, it was just so expensive for what it was. read more

I've been to a few Crumbl stores before and had excellent service each time . Last night... not so much.. the cookies are delicious.. yes!!! The peanut butter one is fantastic and I think my favorite they've had! Since it is a new store , I get it.. when you have a new store and the kiosks are not working at all , this store is small and people are standing around.. some have ordered already , some haven't , others don't know what to do.. and the girl working the 1 register is less than polite.. it's a complete turn off. She doesn't say welcome , may I help you or even thank you.. she seemed inconvenienced that anyone was there and none of the employees seemed happy to be there . For a new business, at peak hours minimum courtesy should be required such as may I help you , thank you for waiting or coming etc .. read more

I ordered online about 90 minutes before pick-up. When I arrived they told me they were out of what I ordered and it would be an hour wait. I re-ordered flavors I really didn't want and waiting another 10 minutes for those to be ready. You'd think they'd offer me something for their f up but they couldn't have cared less. Got the cookies, tried them, didn't even finish they were so undercooked and lame. Won't come back. read more

The cookies are good, the portions are decent, and the price is affordable. The weekly selections could be better.

Yummy cookies. They do tend to taste the same after a while though. They have great options and flavors.

This location is okay. I had a few messed up orders but overall I think they're doing better.

Great and quick. Love their cookies. Only complaint is that you manually order yourself.

i loveeee this location they service is everything and they cookies actually look like the advertisement lol

Always stacked with all the flavors and super fast with getting my order out. Always a reliable and a delish go to

Best of the best, always ready when needed and fresh daily , employees are always welcoming and nice, they always show you you food before you leave with it and welling to help if you have any questions, you can actually see when they are preparing the cookies while you go pick up! read more

Cookies are often hard as a rock and icing is skimped. Make sure they show you your Cookies before you leave and don't just automatically be nice about it. If your cookie isn't filled with the frosting edge to edge, kindly ask them to finish it properly. If it's a cold cookie, make sure it's not stale. If it's a warm cookie, make sure it's not cold. This location tends to fix their mistakes, but they don't really care and especially if you leave feedback or a concern via the app (like if you picked up your order, drove home, and realized something was wrong or tasted horribly) no one ever gets back to you. read more