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    Crumbl - Hawthorne

    3.8 (391 reviews)
    ModerateBakeries, Desserts
    Open 9:00 am - 10:00 pm

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    I loved crumbl cookies until today. My love for these cookies went down significantly as of today. I was so excited to get my mini 6 pack cookies and as I'm biting into nanimo cookie, a staple was in the cookie and I hurt my tooth really bad. Nothing like this has ever happened and I'm super disappointed, I didn't know what to do. Now I'm dealing with a cut and my tooth is hurting from this. Crumbl do something about this.

    Double choco chip
    Mary B.

    I've been to Valencia, Marina Del Rey, LA on Venice, and this location. This one is a good one! The service at all of them is very basic, ie ambiance is quiet no music and not a vibe, it's like you can feel the workers working and the "job" vs this being a fun place to be, but they're cordial, not necessarily nice but not unfriendly either, just there. But I came for a warm soft yummy cookie and that's what I got. Double Choco Chip ( which I forget is too much chocolate for my liking but it's still yummy) and the cake batter cookie which is my first time and it's a little too sugary for me. So far the strawberry cookie and the milk chocolate are my reigning favs.

    April V.

    Came on Tuesday & tried the new mousse cup & it was okay. I liked how it had layers of cake then cream & mousse on top. The marshmallows could have been toasted more

    Alexandra R.

    Crumbl changes their flavors every week (closed on Sundays), so it's never boring! I've been lucky enough to try lots of flavors over the years, but the Olivia Rodrigo Triple Berry Vanilla Cream cookie sandwich and the Dubai Chocolate Brownie definitely stand out. Other than those, the Iced Oatmeal is always a solid go-to. This week's Martha Stewart collection stood out for its high-quality ingredients and surprisingly lower-calorie options. I'd definitely recommend stopping by during special collab weeks -- that's when Crumbl really shines!

    Strawberry Tres Leche cake.. almost gone
    Kimmie W.

    Lets get ready to CRUMBL- I had to hit up Crumbl and seek out the best cookies and cakes possible... Well TODAY's order Strawberry Tres Leche Cake, Chocolate chip cookie and Lemon Glaze Cookie. I couldn't wait to sink my teeth into the Strawberry Tres Leche cake-- can you say satisfying.. i am going to take my time and eat this. The owner of Crumbl cookies outdid, outwitted and outlasted all competitors.. this cake is so bomb all the flavors strawberry, three milks and cake.. the cake has soaked up all of the goodness of the strawberry- its outstanding I havent even tasted the other cookies yet.. thanks 1000 percent Mr. Crumbl for this idea to bring mini cakes to the menu!!!

    Famous pink box
    Rebekah A.

    Give a gal a cookie and I might smile. Give a gal a Crumbl cookie I'm going to smile and leave no crumbs. Let's jump right into this review. This location is inside a busy shopping center. It's next door to the Navy Federal Credit Union. I frequent Crumbl Cookie and here are some of the flavors I can remember enjoying - I'm only mentioning the ones I like, every now and again, I get a cookie that I just don't like the taste (it happens). 1. Raspberry Lemonade 2. Blueberry Cheesecake 3. Vanilla Oreo 4. Cookies & Cream 5. Boston Cream Pie 6. Strawberry & Cream 7. Apple Pie 8. Cannoli 9. Cornbread 10. Weekly, they have the OG Chocolate Chip The cookies are sweet, most. Crumbl is like the Krispy Kreme of cookies. Ingredients = quality. Pros 1. Week to week the cookie flavors change. I personally like the mix up of flavors.Variety is always nice. They bring back flavors as well. You may see "that" cookie back in rotation at some point. 2. Large/regular cookie sizes plus minis available to purchase. Cons 1. Cash only. My biggest pet peeve. 2. Kiosks orders only. Limited human interaction. They call your name and hand you a box. Automation of humans - blah. It's nice to be greeted and interact with an employee to place an order. 3. Parking can be a challenge given how busy this shopping center is.

    Mini 12 pack

    They always have amazing customer service. The order was done fast and delicious. Clean store and great customer service workers.

    Karen T.

    Honestly didn't even know there was a Crumbl here. Went to Costco to shop and then was going to go to a Crumbl near my house but when i opened the app it said there was one nearby. This one is definitely nicer than the one by my house. A little bigger and much easier to park. Service was also quick. The cookies can sometimes be a little too sweet but the cakes here are really good. I got the cookies and cream tres leches and it was heaven. Definitely getting it again if it comes back into rotation.

    Carrot cake. Great size and delicious.
    Ty B.

    It took me a while to get in here but I'm glad I finally did. Tried their carrot cake and loved it. It has pineapple and coconut so I was a little unsure if I'd like it and I was a nice addition. Size was great also. The husband and I shared it for a few days.

    This is the menu when we came in at 10 am, the Dubai chocolate was sold out lol
    Addy M.

    I loved the Dubai chocolate cookie, I did order in advance to get it in the morning, but they asked me to wait an hour and a half to get my order. It was very inconvenient but I tried to find something to do around the area since I drove a bit far for this order. But food wise it was very yummy. The workers there are very neutral, it took them a while to acknowledge me and my boyfriend waiting in the store by ourselves, but I'm guessing it's cause they were very busy making these delicious cookies I like my food but I do think this location could be a little more nicer or at least have offered me another cookie for making me wait an hour and a half I'm not sure.

    Chocolate chip, cookie dough, french toast. Mini 3-Pack
    Colleen R.

    I love Crumbl, but this location is questionable. Busy location with zero customer service. They don't greet you or anything. Place your own order and receive your cold cookies in about 10 minutes after awkwardly standing around. Messy ambiance, hectic vibes, and my cookies were a mess inside the box. Different vibe than other Crumbl locations lol

    Strawberry pretzel pie
    Victor S.

    Ok so I had a bit of a sweet tooth today and was excited for the selection that they had this week. . Strawberry pretzel pie 2/5 kinda dry not my type of cookie . Milk chocolate chip 5/5 the classic one of my favorites . Double fudge brownie 2/5 definitely double fudge and for me a little too much not a fan . Carrot cake 5/5 amazing cake was so moist frosting perfectly sweet just an overall great experience with the cake I'm a fan of crumbl cookie been a while since I've gone so it was very nice to get a few new favorites added to my list Can't say much about service I ordered online when I walked in to pick it up I was not greeted it was very quiet gave me vibes that the employees did not want to be at work but then again who does.

    Chocolate chip cookies, confetti cookies, snickers cookie, raspberry butter cake cookie, & benson boones moonbeam cookies!
    Alexis T.

    Wanted to give an amazing review to this location! Hands down the best customer service we had this evening, from the smiles to the welcoming to the giving! This location has always been so great, clean & professional. Their cookies have always met exception for us with flavors & being fully baked. If you want to have a great customer experience at crumble visit this location! Keep up the work Hawthorne Crumble we will always be back for more!

    Birthday reward free cookie

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    2 months ago

    I love this location and the store is clean. Cookies are always fresh and warm and they have great customer service!

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    Alex S.

    We look forward to serving you more delicious moments! ❤️

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    5 months ago

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    9 months ago

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    Alex S.

    Thank you! We love hearing from our dessert fans! ⭐️

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    15 days ago

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    Alex S.

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    11 months ago

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    6 months ago

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    Alex S.

    So glad you stopped by! See you next time for more sweetness! ⭐️✨

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    8 months ago

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    Alex S.

    We look forward to serving you more delicious moments! ❤️

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    23 days ago

    Great flavors. Staff behind the counter are pretty cool. Near the house. What's not to like?

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    1 year ago

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    Alex S.

    You’re the best part of our day!

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    1 month ago

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    Alex S.

    Life’s sweeter with you in the mix! ✨❤️

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    Alex S.

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    Alex S.

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    Alex S.

    Life’s sweeter with you in the mix! ✨❤️

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    Alex S.

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    4 months ago

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    Alex S.

    ❤️ Your support means the world to us!

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    3 years ago

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    10 months ago

    No issues here, everything was clean and service was pretty quick. The flavors this week were good, my favorite was the biscoff ice cream.

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    11 months ago

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    Page 1 of 10

    Ask the Community - Crumbl - Hawthorne

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