Cutesy, no frills, they just do cookies well! The service is really cute, they ask you if you like your cookies and show you before you take off with your box. But every time I ask what they would do if I didn't like them, no one really has an answer. For my grown crowd & health nuts, the cookies will be too sweet, but pace yourself. They're delicious. Highly recommend: Medium rare semi-sweet chocolate with the sprinkle of sea salt because "balance" is delicious. read more

Crumbl - Henrico - goodies - Bakeries Near Me - Glen Allen, Virginia

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I have no idea who frosted these cookies... but I opened the box and all I could do was laugh. I was so excited for Crumbl as I havent had it in almost a year- but it is clear the quality has gone down significantly. It genuinely looked like a toddler frosted these. This is how they ARRIVED. I ordered two single cookies from the Crumbl app and paid $21.03 plus tip. For the price I paid- this is absurd The cookie itself was dry and the layer of frosting was SO thin it barely added flavor. Unfortunate. Not anywhere in the same ballpark of the quality a year ago. read more

Crumbl - Henrico - Bakeries Near Me - Glen Allen, Virginia

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I finally got to try Crumbl Cookies! My friends treated me to these delicious cookies and I completely understand what the hype is about. It's super convenient to order your cookies. You can order ahead or use one of the kiosks in the shop. They were ready in under two minutes! I loved how they were served warm and it only added to just how delicious they were. Each of the cookies were so good, with my favorite being the Sea Salt Toffee. It was the perfect combination of sweet, salty, gooey, and crunchy. With that being said, the s'mores and apple crumble muffin cookies were absolutely awesome. Plus, the cookies are HUGE. This particular location is in and near lots of shopping centers. It's a great location for you to great a quick, tasty dessert after a day of shopping & running errands. There is no seating options indoors but there are numerous tables outside. So only plan on enjoying these treats there if the weather is nice outside. Either way, make sure you don't put off trying Crumbl any longer! read more

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This is the most consistent Crumbl I have ever been to. Every time, the cookies look perfect. The staff has always been quick and kind!

So happy to see henrico finally got a crumbl! Couldn't resist showing up the day after they opened after driving by their sign for months! Used their app and got my 4 cookies which were walked out to me as I arrived. They change flavors weekly but always have a sugar cookie and a chocolate chip. read more

Crumbl - Henrico - Peanut butter. Chocolate chip. Mint brownie and lucky charms! - Bakeries Near Me - Glen Allen, Virginia

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This place is my newest addiction. They have the best cookies in the world. They are huge and son yummy and worth every penny. My only complaint is that I live 30 minutes from it. read more

Crumbl - Henrico - Bakeries Near Me - Glen Allen, Virginia

It doesn't make sense to place an order for curbside and be told 30 minutes wait. The cookies are baked already you're simply garnishing them. Get to the store and there's no one in line. Do you just not want to do curbside? Do better!!! read more

the workers looked a lil confused at all times and im not totally sure they were focused on what they were doing... but other than that the cookies were bomb and i really enjoyed the patriotic birthday cake! read more

Crumbl - Henrico - 6-Pack - Bakeries Near Me - Glen Allen, Virginia

I feel embarrassed having read all this praise to rate this 2 stars. But seriously..... having bought one of every cookie offered (6) the other night, I have to say that they really are not worth the money. The hot ones all seemed just, sorry, under-baked. And none of them held up overnight. Okay, they are meant to be eaten immediately. But for this money, they should still be pretty darned good on their own without the warming tray. Will stop back in, but the allure is just not there for me. read more

Mom and I went after someone recommended the key lime pie cookie. We were disappointed to find out they rotate the cookie lineup, but got 2 of each for a dozen. The New York cheesecake cookie was by far the best thing I've ever tasted! Mom and grandma agree it was the best, though the berry cookie and pink sugar frosting cookie were also amazing If you like a cookie they have, don't wait, get more before they change up the menu cuz variety is their forte read more

My sweet tooth went with age. I probably ate so much as a child that I enjoy savory more.... Once a month I need to cure the craving and I will recommend any cookie that melts in your mouth like cake time & time again! read more

Crumbl - Henrico - Bakeries Near Me - Glen Allen, Virginia

Crumbl cookies are good and the flavor change always a surprise. My favorite is the chocolate ones. Customer service is good. Store is clean and well lit. Overall good experience. Lastly I'm glad they came out with the mini version now I can purchase more often. read more

Woohoo they opened one near us! The cookies are delicious as usual. They gave us a cute little hat with our curb side order. We tried the coconut one for the first time and it's our favourite! read more

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Great cookies wouldn't recommend. Love that they have new cookies every week. Also love that they have minis so you don't have to get the full-size cookie every time you go. Wish they did mini cakes though so you didn't have to get a separate cake when you get the mini three pack or six pack. read more

They're heavenly when they're super fresh out of the oven. I went on April 1st, when they were giving out free chocolate chip cookies and it was *chefs kiss*. It was so warm that it just fell apart and melted in my mouth. I do think it it a little overhyped and quite expensive, but it is worth trying. read more

Crumbl - Henrico - Bakeries Near Me - Glen Allen, Virginia

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my daughter loves the cookies, my favorite is the lemon cookie. staff is friendly, service is fast and the calories are worth it (cheat days only) read more

Crumbl - Henrico - Bakeries Near Me - Glen Allen, Virginia

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Very overpriced cookies!!! & No ice cream! Service was great! But $6 cookie after tax, no thanks!

Staff is nice. We have gotten the cookies for different events and our church gets the mini one that always go over as a hit

Love the location of this Crumbl! It's in the same shopping center as Publix and Romp n Roll, so I already know this will be a staple and my routine. Last week, i took my daughter to a Romp n Roll class and then we stopped at Crumbl for a little sugar high. Sugar high, it was! We grabbed 3 cookies and I actually liked these more than I have liked some others that we got at the Mechanicsville location. The sugar is very good, and any chocolate based cookies are quite good as well. I hate that I'm not a huge fan of the chocolate chip, but something about it just doesn't jive with me. It's good, but I've had better! I did grab some ice cream as well, but it wasn't anything to write home about. Overall, this is a fun new place and I'm glad it's here. My kids will love it and it'll be a nice family treat. read more

Literally the best cookies in town . One cookie is literally size of my hand . Totally recommend . read more

Crumbl - Henrico - Caramel coconut, nila bean Cupcake, chocolate peanut butter chip, Kentucky butter cake, and milk chocolate chip - Bakeries Near Me - Glen Allen, Virginia

I've always shop at this Krogers for convenient reasons, most of the time disappointed. BUT today was a 10 STAR experience. Great fruits and vegetables, all clean and no mushy ones. All the beef and chicken sections were well stocked and very clean. There were sufficient staff around, that was available, and very nice, in the past it was always understaffed. It appears they have a new look and making changes to the interior. read more

I took my daughter here, we have been waiting for the long lines to die down since opening recently and finally! We dropped in, not knowing what to expect. At first glance the cost was pricey... then they brought out this enormous cookie. For $4. A 4 pack was like $15. I couldn't justify that to my brain so we bought one each. I had a cheesecake one, she got the Strawberry one. While both were good, that cheesecake one was everything! Only thing was the icing was super duper sweet. This place is a once in while treat, we will bd back for sure. read more

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Using the app, you can order the cookies you want and pick them up in under 5 minutes. The cookies are always insanely good.

Cookies are always good! The customer service is great. Store is clean. Nothing much else needs to be said.

Finally got to see what the hype was all about now that there's this location! When you first enter, you are greeted by their front staff and can order your cookies either on the touchscreen kiosks or via their app (highly recommend so you can see what flavors they have before you go). I ordered 4 cookies (from least favorite to best): berries and cream, chocolate chip, waffle, and ny cheesecake. The berries and cream was a cold cookie and I personally didn't like the taste at all, it was weird and tasted kind of off to me. The chocolate chip was like a 3.5/5, I liked how warm and moist it was but it didn't particularly wow me. Next was the waffle cookie which came with a little package of syrup. I give this one a 4.5/5 for creativity. The cookie alone tasted very cornbread like (which I actually really liked). The syrup was what gave it the "waffle" flavor. Lastly, the NY cheesecake was a 5/5 all across the board. Despite not really liking cheesecakes in general, I loved how warm and rich these were. I'm pretty particular with my sugar, but all of the cookies were made with the perfect amount of sweetness. Biggest gripe is the price, these cookies cost a pretty penny but depending on which one you get I would say it's worth the nice treat every now and then. Overall, I'm so glad we have this new addition to Henrico and look forward to trying more flavors in the future! read more

Crumbl - Henrico - Bakeries Near Me - Glen Allen, Virginia

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DEFINITELY Yummy Cookies! Thanks Always a good selection to choose from. Glad u r close by! read more

Highly overrated/overpriced cookies. Tried one of each available. These cookies are dry and bland. Would much rather have a fresh baked chocolate chip from 7-11 than these. Would be better off getting the cookie dough at the grocery store and baking yourself. read more

Generally very good cookies. The service is always nice. And the space inside is clean.

This crumbl is always quick and consistent! Their curbside area could be better but that's a convenience thing. Service and cookies are always great read more

The cookies are good, but I would prefer smaller cookies for cheap price. I like that they have variety each week but I can't afford to go every week. read more

From the very 1st cookie I've had I fell for Crumbl and have introduced them to my friends and family. Now we all love crumbl cookies.

Cookies were very sweet and the cookie to icing ratio can be too much sometimes. So I give 3/5

It's a great idea but I think a little over-hyped. We got the chocolate chip cookies to see what the "classic" was like and yeah, it's delicious and great warm etc., but just seemed like it was so soft because it was underbaked. I'm not a fan of soft cookies anyway (I'm a sucker for a good molasses because of the chew) but still. The info is also a little bit misleading on calories - there was no way that giant cookie was like 160cal and then I noticed the liiiittle asterisk - each cookie is 4 servings and it's 160cal/serving!! I think the most telling point is that the kids haven't been clamoring to go back. read more

If you like hot, fresh, leaden cookies, I guess these are for you. I found them to be enormous, and that the dough of each cookie was the same I prefer a smaller more delicate cookie . I guess these must be for some little children who prefer quantity and care little for quality. No such kid in my house. read more

Well, was excited to try a new dessert location. I love cookies! unfortunatley, these are gut-bombs that have no taste.

Loved the texture of chocolate chip cookie (soft inside and crumbly outside). But really fell short on flavor. Too much dough, too sweet - meant for kids. So not worth the premium price! Please consider adding more flavor (maybe browned butter, darker chocolate chip, less sugar but replace with brown sugar etc.); lots of room to improve! read more

The Churro Cookie is my absolute favorite (for that week! ). You cannot go wrong with any of their weekly specialty cookies. I prefer the warm cookies but even the chilled cookies are delicious! Each week is different and delicious! read more

Crumbl - Henrico - Churro Cookie - Bakeries Near Me - Glen Allen, Virginia

HORRIBLE EXPERIENCE!!!!! I took my daughter to get cookies and we both ended up with food poisoning!!!!!! We called and told the manager that our cookies were raw and she said that, that was how it was supposed to be only because they are soft cookies. I am a baker and soft cookies are NOT RAW!! I absolutely despise this place. I will never be returning. read more

Super fast service, I'll always love crumbl cookie. There's nothing wrong with the taste like other reviews say, it's amazing

I work a few doors down and have never tried Crumbl before. Finally had my first and knew it wouldn't be the last! This week I tried the coconut/white chocolate and it was amazing! Freshly baked with a slight crunch on the outside...delicious! So glad you're in the neighborhood :) read more