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    Crumbl - Bon Air

    3.8 (44 reviews)
    Open 8:00 am - 10:00 pm
    Updated 2 months ago

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    a menu on the wall
    Michael M.

    The cookies are more like small cakes than cookies! They are super thick and soft baked, which is just how I like my cookies. We picked out four cookies and ate the chocolate chip in the car. At five bucks per cookie, however? Probably not a treat that I'll get very often.

    Cookie dough ice cream
    Anissa W.

    We went there last week when they had Churro and Blueberry. OMG, they were so good. I wish they were the flavors every week. 10/10 for sure. We ordered online & got curbside, which really means the guy brought it to the parking lot to us. I have no complaints about this location outside of the ice cream that I got that was practically melted when I finally got it to the car and opened it. I will never get the ice cream again, but I will definitely get the cookies.

    Patrick G.

    These cookies are great! I had the chocolate chip and macadamia nut cookies. They are friendly, large, moist, and fresh. Though the cookies were great, the customer service was even better. I did the curbside pick-up, and that was one of the best experiences I have ever seen. The staff was friendly, courteous, and professional. Overall, if you want an excellent cookie experience, this is the place to come to.

    Chocolate Chip, Smores Cookie
    Sharvani M.

    Had to try this spot as it's become a national trend. Cookies are HUGE - and at $5 a pop, they frankly should be. There are often seasonal flavors and some classic ones. We tried the Smores and Chocolate Chip cookies. Very sugary and sweet, but something about them keeps you going back for more. We ate about half then and there and couldn't stomach any more because of the overwhelming sweetness. Warmed up the next day, they were good as a dessert for a meal at home. Unfortunately, this location at least does not have cups of water available, if you want water to wash out the sugary sweetness you have to buy a bottle. Service was good though, quick and simple. Worth a try to see what the hype is about but we likely won't come back (to any Crumbl location), but that's just because they were too sickly sweet for us.

    left to right: sea salt toffee, chocolate chip x2, strawberries 'n cream
    Lauren B.

    Yum!! These cookies are delicious! If you're thinking of Insomnia cookies, think again. These are 1,000x better for many reasons! Although they are a little on the pricier side, around $5 per cookie, it's totally worth it! They are big and thick and perfectly moist inside. It seems like they use top notch ingredients and the chocolate chips specifically seem house made. With the size of these cookies, you can bet on having left overs. We ordered delivery and it was super quick - less than the quoted delivery time by a couple minutes. I only wish the cookies had been a little warmer upon receiving them, but it won't break my 5 stars review, nor my chances of ordering again. Thanks Crumbl! We're glad you're here.

    Sea Salt Toffee, Chocolate Chip, Chocolate Cake and Cake Batter
    Janet L.

    So I have a weakness for cookies... especially soft ones. My husband had the day off today so I made him make a trip to grab so cookies on his way to pick us up some breakfast this morning! I'm going to base my review of the actual cookie... considering today was their grand opening it's expected there are some kinks with everything. My husband did indicate it took him a little bit longer roughly 15 minutes just to purchase 4 cookies with a person in front of him. I'm sure once the kinks are figured out they will be a well oiled machine. Cookies itself... OMG delish... So for those that like Red Eye Cookie... I think Crumbl is tons better. They have more ingredients and overall more flavorful. I always felt like Red Eye in the city is a bit bland. But this is coming from someone that loves .... Loves the Panera Kitchen Sink cookie :) Though I would warn you... it is a bit pricey... roughly $4/ cookie but at least they are big. You can get 4 for $14 or 12 for $35. We went with the 4 for $14 and got Sea Salt Toffee, Chocolate Chip, Chocolate Cake and Cake Batter. All were delicious... cake batter is not something I would normally go for... but wow it was tasty in a cookie with the buttercream frostings. I have a weakness for the Sea Salt Toffee cookie. Anyway, it's nice we don't have to go into the city to get some fresh cookies if I don't want to bake myself... sometimes you just want a cookie over cake or ice cream... this is the place for a cookie.

    Annie B.

    I love this place anywhere it's located. The cookies are an experience that transcends! I went here after a shopping trip with my friend at Trader Joe's down the street, she had major credits and got four cookies for 6 bucks. They have a great rewards program on their app! The morning of Valentine's Day I knew I wanted to get some for my boyfriend and I so I ordered ahead of time and went about my day, knowing I'd pick them up at 3 p.m. When I entered the store they were ready within two minutes. My boyfriend loved them which says something because he doesn't usually do sweets. They made our Valentine's Day that much more special!

    My yummy box!
    Tara B.

    I absolutely love crumbl...I am addicted to this place. My waistline has increased. Shake my head! Not good. Lol! I don't have a photo of my other visits, but the key lime cookie was delicious and the midnight mint. I've been back and forth on their website trying to buy the cookie-cutter but it has been out of stock for a while. I'm hoping it will be back in stock soon. The cookies are the perfect size for sharing. They have an app. And I use it often for ordering.

    Donn V.

    Num num num num num num num num num...soft and warm goodness. I'm a fan. They aren't too sweet either. And they are huge and thick. Perfect size to share with someone...or not.

    The cute pink box! Would be a great gift!

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    5 months ago

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    Alex S.

    So glad you stopped by! See you next time for more sweetness! ⭐️✨

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    6 months ago

    Great service, very clean. Everyone greated me when I came in. The cookies always are fresh

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    Alex S.

    Sweet moments are what we’re here for! ✨

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    1 year ago

    Loves the cookies. They never mess up my order unlike other places! Highly reccomend this establishment

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    8 months ago

    Great customer service, the cookies were warm and fresh. The store is extremely clean .

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    Alex S.

    Sweet moments are what we’re here for! ✨

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    1 year ago

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    4 years ago

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    7 months ago

    Great place for great cookies. Great customer service. And the cookie size is amazing.

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    Alex S.

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    5 years ago

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    2 years ago

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    Alex S.

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    1 year ago

    Dubi brown taste good, not to sweet . Just right. Big enough for two to share. Customer service always in point when going there.

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    5 years ago

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    1 year ago

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    2 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    Delicious cookies! Cinnabon are my favorite . Always excellent customer service. Definitely recommended.

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    5 years ago

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    3 years ago

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    4 years ago

    Cookies was mid af . Looks nice in there not gon lie but customer service was trash af. Cookies won't een hot

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    Page 1 of 2

    Ask the Community - Crumbl - Bon Air

    Scoop - | ALWAYS ROOM FOR ICE CREAM |

    Scoop

    4.6(305 reviews)
    8.4 miThe Fan
    $$

    A local recommend Scoop so we stopped in after dinner on a Thursday. Semi-busy around 7. Smaller…read morespot with counter standing area inside and some seating outside. A respectable amount of flavor choices and most you don't see everywhere-I.e Lavender Honeycomb, Triple-berry Cobbler, and Key Lime Pie to name a few. Weren't feeling adventurous so we went with a chocolate truffle/coffee and a cookie dough/chocolate truffle-both small. Intense chocolate and truffle flavors and cookie dough was enjoyed also-delicious end to a meal and it paired nicely with the hot day. Friendly and engaged people behind the counter. Turns out Scoops is #26 on Yelps Top Ice Cream Shops list. We agree!

    Parking: street parking available. There is street parking right out front and also near the…read moreentrance. However it is not guaranteed. Seating: there are no seats inside. They have a 8 people maximum capacity. There is a slim bar along the windows for people to stand and eat, but other than that, there are no chairs. It is a small arroom so don't expect to stay long. Food: the ice cream was very creamy and delicious! I loved the special flavors they had! And they change the flavors every now and then! So it's fun to try them all. Bathroom: there is no restroom. Price: I thought it was pretty good for the amount you get! It isn't on the cheap side, but you do get a large serving! Service: our server was very patient and nice! He gave us a few samples because I couldn't decide which flavor I liked (like any typical girl haha)

    Photos
    Scoop - Samoas ice cream

    Samoas ice cream

    Scoop - Menu

    Menu

    Scoop - Vegan and gluten-free options are available

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    Vegan and gluten-free options are available

    Brecotea - | ORDER COUNTER |

    Brecotea

    4.3(44 reviews)
    1.2 mi
    $$

    Bright and airy space, almost like a spa!…read more Quiet when I came in weekday afternoon. Calming spot to grab a treat, get some work done/journal, or catch up with friends in an aesthetic and modern cafe. Ordered the paradise tea with mango and avocado. I loved the textures and layers of flavors. The drink was filling and lasted me a while, not watery but refreshing. The mango tasted fresh and avocado creamy. I haven't tried the pastries at this location, but have at their other Richmond cafe. Great cakes and buns made fresh in-house. Easy to find parking at the lot outside. Service is pretty quick.

    When I walked in, there were two customers seated and two employees behind the counter. I walked…read moredirectly up to the cashier, who looked right past me without saying a word and then walked away toward the pickup area, where another employee was standing. That employee also completely ignored me, despite the fact that I was clearly standing there waiting to be helped. I was there to pick up a DoorDash order for someone else, but based on the way I was treated, I can guarantee you I will not be choosing to spend my own money at this establishment. I ultimately had to ask another customer who was standing in line if they knew where to pick up a DoorDash order. The entire experience was incredibly dismissive and unprofessional. A simple acknowledgment or, at the very least, "We'll be with you in a moment" would have made a huge difference.

    Photos
    Brecotea - Honey Danish

    Honey Danish

    Brecotea - Hot Dog Danish

    Hot Dog Danish

    Brecotea - Half Baked Cheese Cake

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    Half Baked Cheese Cake

    One Way Cream & Goodies - Build-your-own

    One Way Cream & Goodies

    4.1(27 reviews)
    9.7 miJackson Ward, Downtown

    If you like cereal and ice cream, this is the place for you. All of your retro cereal dreams come…read moretrue here. This unassuming shop has a huge selection of ice cream styles to choose from. You can get simple ice cream, cereal infused ice cream, milkshakes, and more. I decided to go for their signature item, the cereal infused ice cream. I got a vanilla base with cheese cake bits and fruity pebbles. It was absolutely delicious. I live nearby so walked over, but there are street parking spots in front. Do know when you walk in, it might take a minute to place your order. It's a super local place and the person who runs the front is usually next door. It's more of a takeout ice cream place. There is Clay park nearby to enjoy your ice cream at. My ice cream with tip came out to about $12. It was a huge serving too. As you can see from my menu photos, there are a lot of option to pick from. So if you're more of a captain crunch person or apple jacks, you're good. I highly recommend checking this tasty ice cream out.

    Stopped by One Way Cream & Goodies while in town for a conference. With the large menu, it took us…read moreawhile to decide, but the owner was very patient and helped us choose. I built my own creation, topped with Cinnamon Toast Crunch. It was so yummy, and it's definitely a large portion that you can share. Be prepared because there isn't a ton of seating, only a few barstools inside and two picnic tables outside, but it's not too large of an issue. My ice cream was so good that we can back the next day!

    Photos
    One Way Cream & Goodies - Ice cream swirl with fruity pebbles and whipped cream

    Ice cream swirl with fruity pebbles and whipped cream

    One Way Cream & Goodies - Oreo cereal milkshake

    Oreo cereal milkshake

    One Way Cream & Goodies

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    Crumbl - Bon Air - bakeries - Updated September 2026

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