I stopped by one day after running an errand because I was craving some boba, and it didn't disappoint. I had a pretty good experience from service to the quality of the menu items that I got. There were 4 staff members that were there taking and making orders. Even though I came in at a busy time, I didn't have very long to wait until I got my drink order. I grabbed a strawberry magic stick, an ube bun and a pineapple bun along with a mango orange tea. The strawberry magic stick and the pineapple bun were delectable and the ube bun was perfect. Ube isn't very sweet, and I'm glad that this cafe stayed true to the ube flavor instead of adding a lot of sugar or altering the actual taste! The mango orange tea perfectly pared with the pastries! They have bottled drinks and cakes as well, but I didn't get to try them! They have a handful of tables and chairs inside, and they had quite a bit of people in there. It seems like they are a fave spot for locals. Some customers were just hanging out and some had laptops out, so they might be a good spot to do some work, too. They also have some merch on shelves (plushies and cups) if you're interested in that kind of thing. Definitely recommend if you're craving some treats! read more

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Ben Wong is always a treat to visit with enough variety to fill any craving. The teas are fantastic - particularly the fruit teas which are refreshing and not overly sweet, while still highlighting fruit flavors. I particularly like the Orange Pineapple and Orange Mango, but you can't go wrong with any of them. At just around $7 the price point is in line with what you would expect for a coffee replacement. The pastries are where Ben Wong shines. Showcased in the middle of the cafe, the ability to self select pastries often leaves me going home with more than I expect. The Pineapple Bun is fluffy with a mild sweetness, the Chicken Curry Bun is savory with a satisfying crunchy exterior, and the Taro Buns have a rich taro flavor. At $3-$5 per pastry you can't go wrong with any of them. read more

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I usually come to a lot of these shops specifically for boba, so that's exactly what I picked up; a brown sugar boba tea. It was really good, and I have zero complaints whatsoever. read more

Ben Wong’s Tea - Coffee & Tea Near Me - Richmond, Virginia

I've been a couple of times so far, and it's pretty good! The meat products (hot dogs) sitting out kind of gross me out but it didn't stop me from trying them regardless. *Can confirm I didn't get sick ha. I really love their drinks especially though; the tiramisu latte is sweet but delightful. Their bubble teas, especially the creme brulee, are good too, and I love their blueberry fruit tea! Of their pastries, I've enjoyed their berry-focused ones the best, such as the strawberry cake. It's close by and my boyfriend loves it here, so I'm sure to be back soon. Prices aren't bad either. read more

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Stumbled on Ben Wong's in the hunt for Richmond boba tea options and just so happened to be in relative proximity to our takeout destination. There was still a grand opening sign up but I'm not sure how long ago that has been-regardless its magical. You walk into what feels close to clinical in cleanliness with a center console featuring beautiful and fresh pastries, breads, and desserts for self service to purchase. A set of TV screen menus over the counter show their drink options as well as two kiosks to order from. The counter features a dessert shelf to die for with an assortment of mousses, cheesecakes, delectables and then some. We ordered from the kiosk, personally preferred to truly browse the menu options while not craning your neck or feeling the pressure of a line. The options felt endless and while I managed to narrow it down, I wanted them all. We got a passion fruit tea with lime, tea jelly, and added brown sugar boba plus a mango pomelo sago featuring mango puree with coconut milk, sago, crystal jelly, pomelo pulp. Bonus: a passion fruit mousse to go (dessert after our takeout). Our name from the order was called and we picked everything up from the counter and the teas did not let us down. Beautiful in appearance and their taste matched - with refreshing flavors, the right sweetness and over all delectable with a helping amount of boba, or in my case sago as topping options. Later, we would get to the passionfruit mousse and once again we couldn't be disappointed. Light, fluffy, a hint of tartness and a sweetness that didn't make you need water. We happily spilt it between us two and savored every bite. A must visit-I'm drooling just writing this review and ready to go back. read more

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Got the mango and the strawberry mousse cakes. Both had excellent flavor and balance. The mango had a natural flavor and it was our favorite of the two. The strawberry had less flavor, but still delicious and fresh. read more

Ben Wong’s Tea - Strawberry Cake Mango cake - Coffee & Tea Near Me - Richmond, Virginia

My husband and I are the type of people that like to have a "sweet treat" on Sundays. We are huge bubble tea/boba lovers and we've been going to Ben Wong's since they opened in willow lawn! We first discovered them at their Midlothian location and we were so thrilled when saw they opened in willow lawn, too. We have probably been now at least 20 times and we love it. I personally am not a huge pastry fan but if you're into that, they have an impressive assortment of French Vietnamese items; definitely something for everyone. I love their bubble tea, my favorite being their passion green tea! You can dictate the sweetness level and everything tastes fresh. The boba is the right consistency and the tea tastes freshly brewed, and no artificial flavors in there. Would recommend!! read more

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Amazing! I love (and hate) that this is so close to me. I've become a boba tea snob, and the brown sugar boba here far exceeded my expectations. It was delicious - not too sweet, just the perfect balance. Also, if you're jonesing for a pasteis de nata, the egg tarts here will satisfy that craving. They're perfectly rich and creamy, and taste just like Portugal. Super clean. A well lit space with quiet music - great for working or studying. The service was a bit slow, but they had a ton of online orders when I went. I can't wait to come back to try more of their wide variety of drink and food options! read more

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This was a newish tea place in an otherwise quiet suburban shopping center. In addition to tea, they had a considerable spread of baked goods. At the end of the day, their selection was reduced, but there were still plenty of high quality sweets. I settled on a mousse. Texturally, the hard chocolate shell and open sides meant it was physically difficult to divide it into any smaller pieces in order to eat it. The taste was rich enough. Savory options were available, but were limited by comparison. Among their tea options was a watermelon special for the season. A unique fusion, it was full of fruit pulp but also a grass jelly only found in Asian beverages (there are a lot of non-gelatin jellies for the vegetarian at these sorts of places). I was a tad confused on whether to order from a kiosk or a person, and there was also some confusion about labeling of the self-serve pastries and the tea specials. They have another location south of Richmond, and while there were a couple of points that could have been better, overall I expect success from them. read more

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Went to Ben Wong's Tea with my girlfriend a while back and I'm glad we stopped by. We ended up grabbing some sweets that day, and everything felt pretty premium, they really put thought into what they offer. There's a big variety of options, and honestly, half the stuff I hadn't even heard of before. It was nice to just browse and explore their options. The ambiance is definitely a highlight. It's a relaxed spot very "post up with a laptop and zone in" kind of energy. I've seen a few people working in there every time I've went. Whether you're grabbing a drink or just want a calm place to hang out, it pretty chill. I went back another day before work and got a strawberry matcha just to try something different. I'm not usually a big matcha guy, but I actually liked it. The flavor was there, it didn't feel watered down or overly sweet, and the staff had it out pretty quickly. Everyone seemed friendly and welcoming, which always adds to the vibe. read more

Ben Wong’s Tea - Strawberry Matcha - Coffee & Tea Near Me - Richmond, Virginia

I'm so happy that this shop opened up in Willow Lawn. Service: the owner is very nice and was very accommodating for cake orders, answered any questions we had! Vibes: super clean, bright, open. Quite cute. Drinks: I personally like the drinks, and how you can customize the sugar and ice. But, be aware that the taro milk tea is made with what looks like real taro paste instead of a flavored powder, and passionfruit tea is made with the fruit pulp with the seeds. Some of my friends were surprised by this. I love the fruit teas, and the normal milk tea is very solid, highly recommend. Food: the breads are BEAUTIFUL. And tasty. Looks like they are consistently revamping their offerings so I'm sure you will be able to find something you like. I personally love the sausage bread. The breads are soft and fluffy. The sweet pastries are not super sweet but have nice flavor. Takeout: I recommend asking for drinks in a plastic bag. Mine was in a paper bag, and the drink leaked, soaking the bag. I did not notice when I picked up the order, and ended up spilling the drink all over the floor. Over all, for Richmond, this is a solid solid place. read more

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There's a good selection for sure, but this place is so overhyped. The boba is mediocre, and the bingsu as well. The pastries don't feel or taste fresh, they aren't heated up either. The cake slices are dry and flavorless. I've been disappointed by multiple items on the menu multiple different times. The display is great but misleading. read more

Ben Wong’s Tea - mango 3D mousse cake, strawberry 3D mousse cake, strawberry cake - Coffee & Tea Near Me - Richmond, Virginia

Finally trying Ben Wong's and boy does this place have OPTIONS! Hope you're not indecisive like myself or you'll be scrolling through the menu on the kiosk for 15 min or walking laps around the pastries. I finally decided on the taro matcha bubble tea and my mom decided on the strawberry slush. You're able to customize your drink and adjust the sweetness, ice level and add any toppings. I think the taro matcha was supposed to have bubbles which was a little disappointing they were omitted but the drink was still very tasty overall. The pastries were definitely the stand out. The cream cheese bun and the curry bun were top tier I could eat them every day. I had a very hard time choosing which pastry I wanted and can't wait to try more! Would definitely recommend Ben Wong's! The inside is very chic and cute with many tables good for groups! read more

Ben Wong’s Tea - Taro Matcha Bubble Milk Tea and Strawberry Cream Slush - Coffee & Tea Near Me - Richmond, Virginia

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Ben Wong's Tea recently opened in Willow Lawn and I had a nice time trying their bakery items! Their pastries are self-serve using provided tongs/trays and you pay at the counter. Staff were friendly and boxed up my items for me to-go. The seating area inside was bright, clean and open. -Chocolate bun: bread was soft and fluffy, the cream tasted a bit more like coffee than chocolate - still good though! -Taro bun: pretty presentation, the filling wasn't too sweet which was great. -Coconut cream bun: probably my favorite! It had plentiful whipped cream filling which was incredibly airy and fluffy. The bread was super soft too. -Pork floss bread: did not skimp on the pork floss which was amazing (just a tad saltier than I prefer). Prices were reasonable and they had a nice selection of sweet and savory pastry options (though I clearly lean towards sweets!). Will have to return to try their milk tea too! read more

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Ben Wong's Tea is an awesome addition to Willow Lawn! There wasn't a good bubble tea and dessert spot in this specific area so it'll be nice to stop by here. They offer a wide variety of bubble teas, pastries, and cakes. This location also has shave ice for dine in only. All the pastries and cakes I saw were very reasonably priced. The pastries I tried were fluffy and not too sweet. They made for an easy quick bite without that heavy feeling afterwards. I also tried the brown sugar bubble milk tea and adjusted the ice and sugar level to my liking. I believe it came with cheese foam on top which made it a little sweet and salty. The medium was slightly small for the price. They have an app so you can look at the menu, order ahead, or gain rewards. In store you can order at the counter or on tablets. They have plenty of seating and lots of outlets so it would make a great spot to do some work or catch up with friends. read more

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I'm still newer to Boba tea and the Asian pastry scene. That being said this place is solid. The store is clean, the staff is patient and the tea and pastry's are pretty good. I highly recommend the chicken Katsu croissant pastry! read more

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I love Brecotea and I thought this could be a closer option for the bread and bubble teas. Unfortunately it was everything but. There was a children's performance happening while I was there. Perhaps it's too loud so the employee who took my order was spaced out. But in general the service was poor, the bread was ok and the bubble tea was disappointing. Won't return. read more

I can't say enough wonderful things about this place. It's beautiful, the atmosphere and aesthetic is lovely. The manager Rainy is a delight and they were so accommodating for my book signing of Trapped in the Past for a collaborative community event. Everyone raved about how much they loved the food and drinks. They have so many options I can't pick a favorite but I loved the cheesecake, a mouse. The tea was outstanding. I truly recommend and I think I've found my favorite tea shop in RVA. Check them out if you're in the willow lawn area and even if you're not, they're worth the drive. read more

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So happy that this place popped up! It's essentially a BrecoTea copycat, but closer to downtown. They have a great selection of drinks and pastries and would love to try out their cakes when the appropriate occasion arises! They also have a really spacious seating area that would be great for hangouts or studying. read more

Ben Wong’s Tea - Passion Fruit Mousse - Coffee & Tea Near Me - Richmond, Virginia

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Got the mango cheese slush 50% sugar and it was pretty sweet! I reccomend that sweetness level. The cheese cap complemented it well when mixed in! 10/10 although the milk shaved ice was small, the shaved ice was very fluffy! A little lighter ice than I would expect and a bit smaller than places around here/NOVA places but the boba in it was very soft and complemented the tastes well! The place was very clean although my only comment would be on the display of the way the shaved ice was sent out, it was just a bit messy. Still enjoyable ofc snd great service! read more

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Loved the open layout of the restaurant, lots of setting and beautiful decor. We were greeted as soon as we walked in the staff was very friendly. We grabbed a tray and picked up a few treats. It was very affordable and such a delicious experience. Great new restaurant read more

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Ok I love Ben Wongs tea so much. Such a great selection of pastries, donuts and more AND their matcha slush with the salty cheese foam on top is just the perfect blend of sweet and savory for matcha lovers looking for a treat! Very cute interior. A little slow, but I think they get backed up with online pickup orders, so it may be the move to order ahead if you're in a rush! read more

We were in town for a basketball game at VCU and were in the mood for Boba Tea. We found Ben Wong's Tea on Yelp and were impressed by the nice atmosphere and the great variety of pastries and cakes. However, the lady behind the counter was quite rude. I asked her a simple question, like, "What does a large drink look like?" She gave me this look as if I was bothering her. I also asked her where the folks and napkins were, and she responded, "Don't we have some up there?" We had never been to this place before, so of course, I didn't know where the folks and napkins were. It's shameful. You had the wrong person to run the store, especially for the grand opening. Smile and greet your customers! Make them feel welcome. read more

I guess they opened a second location about two months ago. They are like a Chinese Taiwanese, bakery with interesting pastries, and a wide selection of bubble teas. read more

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Had a mochi donut which was pretty good and priced around $3. Also had the seasonal sakura matcha latte, the matcha was good but the sakura foam was a bit salty for my taste but the normal sweetness level was ideal. My friend had the tarot milk tea, which was actually just taro paste and milk, my issue with this drink was that the paste was spread along the cups edge and the cold milk made it impossible to properly dissolve into a satisfying drink, and ended up being diluted and clumpy. Service was great, and they let my friend replace her taro drink w their reccomended taro smoothie which was good but a little less sweet than normal. Seating was nice but there was not much in the cafe read more

Ben Wong’s Tea - taro milk tea - Coffee & Tea Near Me - Richmond, Virginia

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Ben Wong's is such a cute place for boba and a pastry! The fruit tea was delicious and they have tons of options for pastries. read more

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I go the crème brûlée milk tea with boba, and I loved the burnt- ish crème brûlée taste of the milk tea, and there was a lot of boba in the drink. read more

Ben Wong’s Tea - Coffee & Tea Near Me - Richmond, Virginia

I love this cute place. I love their purple bread and their milk teas too. This is one of the few places which uses milk instead of a non dairy creamer. They have good snack options too read more

Don't recommend. Service was subpar and pastries weren't fresh. The drink I ordered ended up being boba with milk, no tea, which wasn't communicated to me. When I asked for a new one there was no apology to fix it and I paid another $7 for a different drink. I would try a different place in the area for boba. read more

Genuinely one of the best boba shops in Richmond. I went here today with my friend with low expectations due to my picky taste with boba but was presently proven wrong. Boba is served nice and very warm with the perfect texture ifykyk. I love the environment, it's cute and very very clean. White theming which was so pretty. I love how chill, there's an outlet under each chair of the booth section so I would consider it perfect for studying. Tbh service is a tad bit slow so don't go if you're in a rush for something (like before work). But it was 110% worth the wait. They're friendly nothing special. I personally don't care about service if the environment and food can make up for it (which it does). The pastries were also so delicious. Nice and fresh. Conclusion; Absolutely love this place, 110% best boba shop in the area. (Also prices are great). read more

Ben Wong’s Tea - Large grape fruit tea with strawberry popping boba - Coffee & Tea Near Me - Richmond, Virginia

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I passed by here on a road trip with family and couldn't resist trying out some drinks, cakes, and then buying a bunch of pastries to snack on throughout our trip. This bakery cafe is brand new and you can tell that the owner put a lot of thought, effort, and love into it! It is beautifully designed and the products all taste fresh and delicious. My kids have been asking if we could come back here to get bubble tea and buns but too bad we live far away. read more

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HIII I REALLY RECOMMEND!! If you're a boba lover, this place is an absolute gem! The moment you walk in, you're greeted with a cozy vibe and super friendly staff who really know their stuff. The boba is perfectly chewy--never mushy--and the drinks are incredibly well-balanced. I tried their signature milk tea, and it was hands-down one of the best I've ever had: rich, smooth, and just the right amount of sweetness. They also offer tons of creative flavors, so there's something for everyone. Everything tasted fresh, and the presentation was on point too. Whether you're grabbing a quick drink or settling in with friends, this spot delivers every time. They also have a bakery which I Highly recommend too tones of sweet baked goods and they have cake, ice cream, and more!! read more

Nice clean store. If you download their app, first order over $12 gets $5 off. This is our 3rd time in two weeks we've been here. The shaved ice desserts are stars. Had mango and strawberry shaved ice. The texture is soft, not "crunchy/icy". Very good flavor, and not too sweet. Just right. Also got the dubai chocolate pistachio pastry. Yummy. The bubble tea here is made with real tea, not powder. Will be back to try their other deserts. read more

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Oh my goodness so delicious! It's a bit of a wait but totally worth it for drinks or shaved snow. The drinks are made with real fruit and juices. I just wish they had more coffee / espresso boba options. Maybe they can make a custom one I'll have to ask next time. Baked good soft and flavorful and only place in Richmond so far I've found for egg custard that I like! read more

I was so excited to learn about an Asian bakery in town. I tried their pineapple buns (original and with pork floss), egg tarts, and milk bread and they were solid picks! The pineapple buns weren't quite the quality that I've had in some other Asian bakeries in NOVA but definitely satisfied the taste buds. read more

So yummy! Matcha was mostly milk but I don't care! Strawberry sauce was very good. What a lovely sweet treat! They have so many different pastries, cakes, and assorted desserts to try and the prices looked super reasonable. Can't wait to come back and try more drinks and a new treat. read more

Ben Wong’s Tea - Strawberry Matcha Latte - Coffee & Tea Near Me - Richmond, Virginia

I can't suggest anything specific from Ben Wong's Tea menu, there are many interesting choices.

This place is a hidden gem . If you are looking for authentic bubble tea, gluten free, dairy free options and traditional with creative flavors . They honor military service members and have chewy mochi donuts. read more

Stopped in on a whim. Had a mango milk tea and an ube bun. The tea was 30% sweet level and delicious. The bun was soooooooooo soft and tasty. The space is very clean and almost elegant looking with a glass showcase filled with food in the middle of the floor. The plan is to go back and try some more! read more

Omgggg yummy but everytime I eat I have a headache the next day. I've gone twice and I get three pastries and I try a different tea. Sooooo sooo good read more