The cookies are delicious!! The employees are very polite. Love the Strawberry pretzel pie!!! Honestly I like all their cookies. Easy access to the store with plenty of parking. This weeks selections-Strawberry Pretzel Pie, Carrott cake. Sugar cookie, chocolate chip cookie. They were all DELICIOUS!! read more

Fun, designed cookies? Yep. Definitely a dessert and a treat. They rotate flavors regularly. About $5 a cookie. Made fresh, and the birthday cake cookie had a good sugar cookie base with a cream cheese frosting (which I don't like, but others do). Chocolate chip looks solid... will have to try one next time (although for $5 not sure I wouldn't just go to Costco and get half a box!) read more

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Saturday 7:45 PM My son and I just met one of the nicest human beings on the planet who served us a chocolate chip cookie. This place will always be remembered for making my son so happy. Thank you so much! read more

I was sad that the Beetlejuice one was completely sold out. It seems like they should make more for something like that. But I was happy with the flavors I got. The workers were friendly and fast. This was a small location. Winchester is a bigger store. read more

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Stopped for a little mid week pick me up. Decided to try my first Crumbl cake and truly I was disappointed. I think I would skip this particular cake in the future. The flavors were lacking and the cake tasted stale-like in my opinion read more

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Really like the variety and customer service. My favorite is the chocolate chip and oreo milkshake.

Spent almost $6 on a burnt crunchy cookie that doesn't even taste better then the $2 cookies at Walmart. Took one bite and was disgusted with how overcooked it was! Haven't gone to crumbl in about a year and now I remember why... better luck going to a grocery store and getting a cookie or making your own. I thought crumbl was soft chewy cookies, not lukewarm overcooked cookies! Update, contacted customer service and did receive a voucher for a free cookie... will be trying a different location though when redeeming it. read more

Crumbl - Leesburg - $6 Burnt crunchy cookie - Bakeries Near Me - Leesburg, Virginia

Walked in to see lots of people, I know the workers had a lot stuff going on so I gave patience, watched as they threw the cookies into the box and when they gave us the cookies the box WASNT EVEN FOLDED OPEN! No greeting nothing. The worker left it there for us to unfold the box and close it. Once I tried the cookie it was horrible, the cookie was hard, tasted old, stale and like raw dough, not to mention it was missing its topping. Disappointed read more

Very good I love it Loved the service It was very sweet but nice and salty to Idk how to explain it read more

Very long line and we were not acknowledged by one employee. Left and went across the street to Costco and had two of their scrumptious chocolate chip cookies for the price of one mediocre Crumbl cookie. We had a coupon for a free cc cookie otherwise we wouldn't have even stopped in. read more

We have enjoyed the variety of flavors and cookie designs! We look forward to the next opportunity to pick up crumbl!

OMG!!! These cookies are so delicious!!!! We ordered two peanut butter cookies, the dreamsicle , and biscoff cookie. These cookies are super soft and full of flavor. I Loved the real orange slice added to the dreamsicle cookie, it was my favorite but definitely sweet. Looked up this company online and saw there is one close to us in Florida!!! So excited to get some more cookies! read more

Crumbl - Leesburg - Bakeries Near Me - Leesburg, Virginia

They have employees talking without masks over your cookies or when making your cookies. Further, they do not change their gloves when needed -- more details in below. When waiting for our order,there two two little kids helping with the process, again no mask, talking over our open box of cookies to each other. The little girl then started to put some sort of cream cheese in little plastic jars, wearing gloves, pressing down the cream cheese before closing the lid. When our cookies were ready, she came to deliver the box to us, wearing the same greasy gloves that she wore to press the cream cheese. Of course, her greasy gloves made our cookie box all greasy and gross looking from the outside. Then! She went back to pull those cream cheese and press the cream cheese down with the SAME gloves! What is going on with their management? They think this is their own fun kitchen for their little kids when selling to the public $4 a cookie!?!? Not worth the hype at all. Honest feedback. read more

Crumbl - Leesburg - Bakeries Near Me - Leesburg, Virginia

Always greeted when I enter, store is always clean, and orders are processed quickly. I love the addition of the new minis!! It's a great way to share new flavors so we know which ones to come back and get big cookies....who am I kidding though?? They are all always delicious!! read more

Crumbl - Leesburg - Bakeries Near Me - Leesburg, Virginia

service is great! always delicious cookies that are still warm when I do a delivery. the inside of Crumbl is always cute and clean.

On Sunday I ordered a 12-pack of mini dessert pies for Thanksgiving with pick up on Wednesday. My account was immediately charged for $75.80. The pies I ordered were 4.25 inches each. When my husband arrived to pick them up, they had no record of the order. After much digging they found the order, but needed time to prepare it. My husband left and went back in about 20 minutes. He grabbed the box and left. The pies we got were 2.6 inch pies! I paid $75 for 12-teeny tiny pies with a 15% gratuity! An absolute rip off and incredibly bad service. Never again. read more

Crumbl has delicious and unique cookies! It's one of our favorite cookie places! The Thanksgiving pies were amazing too!

Poorly ran and operated store. We waited ordered ahead of time, waited a half hour, and still ended up canceling the order because we did not receive the cookies. read more

Amazing cookies. Great service always. Best present ever - you can't go wrong with 1 or 4. read more

Crumbl - Leesburg - Bakeries Near Me - Leesburg, Virginia

So disappointed, came to the store at 10:08pm on Friday 04/12/2024. To see the store was locked, lights off even though the open sign was turned on and shining. No one was inside to service the store. Was really in the mood for a late night snack with my family and was turned away. Not a great experience. read more

Crumbl - Leesburg - Open sign , front of store - Bakeries Near Me - Leesburg, Virginia

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Not sure why this business is only rated as 4 stars as I didn't read the reviews. Crumbl was requested for a birthday and I obliged. You can order online or at the store, I purchased my at the store and they had them boxed up and ready in minutes. I purchased 4 of the chocolate chip cookies and they were unbelievably tasty, not sure of the other varieties. Good place for giant, delicious cookies read more

There are 2 nearby locations in the Ashburn/ Leesburg area. While shopping the Target and Costco area, we visit this Crumbl location. They have LOTS of employees working. They are all very sweet and personable. The reason for the star deduction is that our order is never ready when we pre-order. Even when clicking the "I'm here" button it still takes a good 5-8 minutes to get our order. Keeping up with the orders means the cookies should be popping out but they are not. The cookies are delicious and very large. But be sure to allow time to wait for your order. read more

If you know crumbl and what they provide, then there's nothing to be disappointed about! Is it a high calorie treat? Yes. But it's a cookie! You don't come here for a low calorie version. This location is similar to others, good and fast service. I love the lava cookie this week! Decadent...and didn't make it past the car ride home. I suggest placing an order online, makes the process even quicker. read more

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By far my favorite cookie place.... Not a fan of chains typically but their cookies are amazing, the rotating flavors draws you in and the service is typically top notch. read more

When you want an expensive, thick and huge cookie... this is your place! The chocolate chip cookie is always the best.

Third time ordering and it's looking up! The four flavors I got this week were very good. My absolute favorite was the carrot cake. I need that cookie again and soon. Like I said, I'm a fan but, hopefully, they stay consistent. And they're usually better warmed up a few seconds in the microwave. read more

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Awesome cookies. Fresh and filling. Good stuff!! Milk chocolate chip is my favorite followed by the coconut creme.

Amazing manager He just called me and corrected all order problems from this morning! read more

Good warm welcome when I entered smiles and friendly greeting.........................

The cookies are delicious! There is no problem with that. The service leaves a ton to be desired. The surly, frown-y teen made it difficult to order. I was told "no bag" after ordering 1 dozen cookies. I asked to buy boxes too and still no bag after buying a dozen cookies for 40$+. I will go to other locations. The teens seem to be having a great time but no attention to customer service and the cookies were not uniform in size at all. read more

Crumbl - Leesburg - Cookies smashed together... - Bakeries Near Me - Leesburg, Virginia

Just visited - there were only 3 other people in front of me and it took 30 minutes to order & get my box. I could see at least 10 employees and I assume more in the back...this place is run so inefficiently. As a customer it looked like complete chaos and I was so frustrated. Then I received my box and all the frosting is melted and not appealing at all. I used to visit the Thornton, CO location weekly and have never experienced anything close to this. Very disappointed. read more

Crumbl - Leesburg - Bakeries Near Me - Leesburg, Virginia

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I absolutely loved the chocolate chip cookie - something about the classics that you just can't go wrong with!! It was crispy, soft, gooey, chewy, and delicious. What I would do for a nice scoop of ice cream with it (they ran out when I went). My husband loved the strawberry shortcake and said that was his favorite. I also got the peanut butter brownie and the turtle and they didn't live up to the hype. They were okay and I felt like they were missing something. The chocolate cookie from the brownie one was yummy but everything else in that cookie just didn't work. Def check it out! I love how they always have different flavors!! I know I will continue coming back here to try the other flavors! read more

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Tried this place out for the first time last night. I had ate dinner nearby and was craving something sweet. I didn't realize this location had already opened. There was a line when we got there but figured it must be good if people are waiting around for them. Super cute decor. Love the logo of the place, cute pink. Waited about 20 minutes in line and grabbing cookies total. I order a red velvet, lemon glaze, sugar, and chocolate chip. I was so excited because they look so good and they were massive. Not going to lie though not sure it's worth the hype. I paid 14$ for 4 cookies you think were created by God for that price. But they were really, really sugary. This is coming from someone who loves sugar, I have a problem with it. But this was a lot even for me. Felt like I was going to get onset diabetes from consuming them. I couldn't even finish a full one it was too much. But besides the sweetness the flavor was 4/10. I also get the name is crumbl but I hated how the cookies fell apart. Probably not worth the hype and I doubt I would buy again. read more

Crumbl - Leesburg - Bakeries Near Me - Leesburg, Virginia

Okay so picture it, it's a Saturday night around 10pm and you're posting reviews on Yelp and they suggest a local cookie place that's open till midnight!!! Yep you read that right. How is this possible when the city of Leesburg goes to sleep at 9pm!?! Lol You quickly Yelp it and tell your bf that he needs to bake the cookies we bought at the grocery store or take you to Crumbl. Soooooooo we pulled into the parking lot, lol, and it's situated in between Panda Express and Potbelly. Super bright and we are greeted by all the employees as we walk in. There had to be 77 people behind the counter making cookies. Lol They all looked like young teens who were baking on a Saturday night and having fun. It was such a cute, friendly, welcoming vibe. Anyways, the menu is brightly lit and samples of the cookies are on the counter. It's so easy to make a decision and order easily, which I like when I go to a place for the first time or hell anytime. I hate asking a million questions when I could just read and easily see pricing and options. We ordered the 4 pack which was roughly $15. The cookies are huge and they were all delicious. From what I've read the menu changes weekly sooooooo we will be back next week. read more

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The cookies that are suppose to warm are never warm: That's like. 80% of the delicious factor. Sad read more

Crumbl is the best. Their flavors are always exciting and the service is quick. We typically walk-in to get cookies and rarely do we have a long line. The cookies always come out looking as advertised too. read more

I will start at the beginning. This business came in with great fanfare. Lines are snaking around the building still a week and half after opening. These cookies are touted to be AMAZING! The first hiccup experienced was we tried an advanced order to be delivered. We were not allowed to choose the day of delivery or time. It assigned a day a week later and 8:00am. This was to be a treat for work. Alas, it was a day that 1. I was not going to be there to accept delivery 2. We are not even open at 8am I call the Crumble line and was told they COULD NOT cancel the order. I would have to wait until the day of the order (mind you they don't open before 8, so how in the heck am I suppose to call them?) and that they would not charge me before then. I login into my bank a few days later, Crumble has indeed charged me in advance despite being told they were not going to. So I call my bank and dispute it. Crumble agrees to the refund. All seems well, order should be canceled. Monday morning I am running errands and notice there are no lines and say what the heck, I'll pop in and get cookies. I get the most popular instead of flavor of the week. The most popular should be outstanding. Chocolate chip, sugar cookie, Oreo. The chocolate chip is so bland and boring. It should hide itself in shame. Any family recipe shines above it. Even tollhouse's recipe is better! The sugar cookie is incapable of holding it shape and falls apart. The frosting on top taste metallic. The Oreo is overkill in sweetness. There needs to be balance. I weep for the loss is what I am only assume is lack of home baking if this what people think is a good cookie. People need to pick up the phone call grandma and ask her for her recipes and learn to start cooking again so they will know what real homemade tastes like. Crumble is not it. Tuesday at 8:30 am rolls around and a door dash guy calls and says he has my order and wants to know what business to bring my cookies to. I tell him the order was canceled last week. He says Not, I have it.' I explain no, deal with Crumble, they have a very bad ordering system. read more

Crumbl - Leesburg - Oreo, chocolate, sugar cookie - Bakeries Near Me - Leesburg, Virginia

YUMMY COOKIES! In and out quick. I love their super fast service w/ a smile! The store was very clean read more

A high end cookie shop. Cookies are made in batches based on a schedule. These are huge truck tire big cookies, piled high with toppings. They are pricey, for cookies, but they are really well crafted. I am going to call out my favorites, which I can't guarantee will be on the menu when you visit. I love the Strawberry Shortcake and Red Velvet cookies, but there are some great choices that I can't predict! Side note: the ordering and menu system is very well realized-- touch screens and 100% electronic. Good operation, and a chain big enough to sue two lookalike cookie companies for stealing their IP and logo. read more

Crumbl - Leesburg - Bakeries Near Me - Leesburg, Virginia

I love this crumbl always the best cookies. the workers always have a smile on their face and always make sure my cookies look great