I have to say the people are always smiling and very friendly when I walk in! They are apologetic if flavor is out at the moment and very quick to try to make you happy. Assortment this particular week was great. Store is always clean and of course smells amazing. read more

Crumbl - Medford - Six cookies from this week menu 6-Pack - Bakeries Near Me - Medford, Massachusetts

Randomly came to this location after my appointment in Boston. It was a last minute decision to come here since it was on the way back home. They have some new flavor since that's their usual every week. It was pretty quiet so I got my order right away. The employee was pretty nice so I was happy that it was a quick visit and I was in and out of the store. I ordered the mini cookies six pack since sometimes the big ones get so overwhelming and I can't even finish it. I ate the warm ones right away and they hit the spot. It was pretty good and just as expected. I would come by another time definitely at some point and if there's more interesting flavors, they would offer. read more

Crumbl - Medford - Bakeries Near Me - Medford, Massachusetts

Practically had to beg the girl to cone take my order. She wanted me to use the machine. I got the mothers recipe brownie and chocolate chip flavor. Brownie was the best. Not getting the hype though ‍for the cost read more

Crumbl - Medford - Three minis for $11 something - Bakeries Near Me - Medford, Massachusetts

i Order ahead but it's never ready and the gift boxes are always incomplete; no message etc

Terrible, i tried to cancel my order and I couldn't, the store didn't pick up my calls and nobody from yelp could help me. Never ordering again!!!!!!!! read more

I thought crumbl cookies were overrated until I tried them. So delicious! Definitely a cakey cookie. They're huge and fresh. They're expensive but worth it as a treat every once in a while. read more

Crumbl - Medford - Bakeries Near Me - Medford, Massachusetts

Had these delivered and they were really good! Definitely some expensive cookies but they're massive (you get your moneys worth). Their rotating flavors are all unique, delicious, and VERY sweet (we're talkin 52g of sugar in one cookie lol). Out of the ones we tried, here's the ratings: 3.5/5: Milk Chocolate Chip - Always a safe choice but this one didn't have much flavor tbh. Tastes better slightly warmed. 5/5: Snickerdoodle Cupcake - Oh my goodness this one is SO good. If you love traditional snickerdoodles, this is an elevated version with a generous frosting swirl on top. Sweet tooths will love this one. 5/5: S'mores - SO YUMMY. The melted marshmallow atop this soft cookie reminds you of those yummy loaded s'mores you had as a kid. They put big chocolate chunks inside so it's a bundle of chocolately graham cookie goodness. 2.5/5: Peanut Butter Creme w/ Nutter Butter - Not bad but not the best. Tastes like your typical peanut butter cookie with a lot of PB frosting on top. PB lovers would probably appreciate this cookie a lot, but to others it isn't worth it. read more

Crumbl - Medford - Milk Chocolate Chip, Snickerdoodle Cupcake, Peanut Butter Creme (w/ Nutter Butter), S'mores. - Bakeries Near Me - Medford, Massachusetts

If you're thinking about getting a crumbl cookie, just do it! Crumbl cookies are warm, soft, sweet and just delicious. I love that the menu chnages every week and there's always at least one flavor for everyone. Though these cookies are expensive, they are large and I think they're worth it. This location almost always has cookies in stock and have great presentation. read more

Crumbl - Medford - Bakeries Near Me - Medford, Massachusetts

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I love their coconut cookie. Always good service. The place is super clean. I look forward to their weekly offering.

Crumbl Cookies are DELICIOUS. Even this "basic" flavor of chocolate chip was delicious- although it was big (and technically on their page one serving size is only 1/4), I finished the entire cookie in a day... after being in the fridge. Not even a big sweet tooth but these were good. Soooo delicious, all of their cookies are HUGE, filling, sweet, definitely a once in a lifetime treat but they are worth it bc they're so good- also love their weekly flavors. read more

Crumbl - Medford - Chocolate Chip Cookie - Bakeries Near Me - Medford, Massachusetts

Stopped by crumbl today to get my free cookie and something else. As soon as I walked in the door, employee looked at me and said they were all out of free cookies but didn't ask if I needed help with anything else so I left. Less than a hour later other people i know got their cookies no problem and without attitude. Very disappointed in service. read more

Often OCD presentations are compensation for a substandard product. Crumbl is no exception. The place feels like walking into that well-known computer store, not a bakery. The cookies sure look good, but taste like they are from a powder mix. Even other chains like the Cookie Monstah and Insomnia Cookies are better and cheaper. Their best cookie is the simplest one, the chocolate chip. But try one, it might be you like this style. read more

The staff at this location is extremely rude and unprofessional, I picked up cookies for a birthday party, and the cookies were undercooked and raw in the center. When I tried calling the young lady that answered, the phone said that that was impossible and that it was my problem to deal with it and hung up when I tried to call back. There was no answer. read more

The best chocolate chip cookie I ever had, I just wanted to buy one,but there was a 6 cookie minimum. Now for the bad news. $17.00 for 6 small cookies- are you kidding me? Won't be going back. read more

I love that the menu changes weekly. There are always various flavors, so there's something for everyone. The week I went, they had these flavors: banana bread, strawberry cream, chocolate chip, and milk chocolate. Milk chocolate was my fave! So delicious! read more

Crumbl - Medford - Cookies (left to right): banana bread, strawberry cream, chocolate chip and milk chocolate. - Bakeries Near Me - Medford, Massachusetts

The basic cookies are good enough, but the specialty ones are AMAZING. I had the Caramel Coconut Fudge which is served chilled. It was insanely good and soooo sinful. The perfect treat. The cookie cost me about 6 bucks because the cashier made me feel pressured into a tipping. Its okay though. I don't think the basic cookies are worth that price but the deluxe ones definitely are. read more

Crumbl - Medford - Bakeries Near Me - Medford, Massachusetts

I had these delivered for my birthday! So yummy! Weekly menu changes and they are closed sunday! Packaging is really cute if you want to send some to a friend! The blueberry one was my favorite one if they have it that day! So happy they finally opened! read more

Crumbl - Medford - Bakeries Near Me - Medford, Massachusetts

Cookies are pretty good, rotating flavors is really nice. These cookies are sweet and pretty big so it's great to share with friends! There is always a new flavor to try! I went with a friend and we got the New York cheesecake, waffle, berries & cream, and classic pink sugar. My favorite was the waffle, it tasted exactly like a waffle favor wise, different texture. The berries & cream and New York cheesecake were decent as well. I did not like the pink sugar, but my friend liked it. The cookie for the pink sugar was more crumbly and had an almond flavor. Overall, I would recommend trying at least once and for sharing with friends! read more

Crumbl - Medford - From the top: New York Cheesecake, Waffle (came with syrup, not pictured), Berries & Cream, Classic Pink Sugar - Bakeries Near Me - Medford, Massachusetts

Great service and great cookies. We will be back to get more cookies. Love the kitchen sink cookie.

No greet as all the employees were gossiping about a bit! They also didn't greet other customers. We went up to order waited for 5 minutes and no employee came up to take our order!!!!! Once again they are out of normal cookies and only have mini's available!!!! There is absolutely NO customer service!!!!!!!! Also since they were too busy gossiping, they did not put any glaze on my Kentucky Butter so yes I had to go back in!!!!! read more

Crumbl - Medford - Crumbl - Bakeries Near Me - Medford, Massachusetts

I absolutely love these cookies. I love how big they are and how flavors constantly rotate.

Crumbl never disappoints. We were out to dinner in Medford and stopped at Crumbl for a dessert to go. This weeks Nilla Bean cookie was insanely good. Love the rotating menu and cute packaging read more

Crumbl - Medford - Bakeries Near Me - Medford, Massachusetts

Ordering my cookies non the app was super easy. Finding the store was super easy. Getting my cookies was not. I ordered curb side delivery. Waited 20 minutes. Decided to walk into the store. Mentioned my name and they handed me my cookies. I asked why it wasn't brought out to the vehicle....the person working there stated that it wasn't his job. He didn't know who's job it was. Smh. That will be the last time I order from this location. read more

HUGE cookies! It was expensive though, I paid ~$10 for 2 cookies. I got red velvet, and cinnamon. The red velvet was a bit disappointing, but the cinnamon was way better than i expected. It was pretty busy when I went on a weeknight evening, there was a line of people waiting and ordering. read more

Crumbl - Medford - red velvet - Bakeries Near Me - Medford, Massachusetts

I recommend not going on a Saturday, I unfortunately had to cancel my mobile order tonight since it was so busy. I don't blame them I just wish they have a better plan when it comes to very busy/packed days - cookies are ofc always delicious read more

First time at Crumbl and a great experience. Ordering and payment was self service via tablet and very straightforward. While they are on the expensive side the cookies were exceptional and everyone at the house enjoyed them. Would reccomend read more

Amazing cookies. Satisfies any munchies and cravings. Order ahead a little wait without doing that

slow service and some of the workers are very rude when speaking to customers A read more

As soon as you walk in they give you a big warm greeting smell so good in there makes you want to order all the cookies but they have a pretty good selection it was very clean and the workers are very helpful and it was first day was open I will be returning read more

Crumbl - Medford - All the busy helpful workers making cookies and giving you warm greetings when you walk in - Bakeries Near Me - Medford, Massachusetts

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Poor customer service. Employees act like you are a burden when you are picking up an order. I had a question about the order I picked up and the employee consistently interrupted and talked over me with an attitude with little effort to resolve my concern. read more

Would be 1 star but the cookies are good. Service is horrible, the store is packed and the worker seems to not care about his job since people who arrived 5 minutes ago are getting their orders before people who arrived 15 minutes ago. The place is filled to the brim and one man has been here longer than we've arrived and we've been here over 10 minutes. Learn to do your job. read more

completely ignored me when i walked in. i specifically didn't go to the do it yourself order machine thing to ask them a question about the free birthday gift. instead of greeting me she tipped the order machine towards me and tapped it for me to do it myself. but you can't use rewards on it. anyways store sucks and service was bad. read more

Consistently good for what they are. I like that they change the flavors every week. Always looks very clean inside.

Okay these cookies are pretty expensive, but they are also pretty delicious and very aesthetically pleasing, so you kind of expect it going in. Definitely a special occasion type of place, but worth it for a fun experience! read more

This place is getting worse everyday the customer services it really insane what so hard about selling cookies specially at night it like you walking to a playground music loud can't hear when they called you name and the staff very rude .I wouldn't miss coming all the way from Cambridge to get this cookies I will prefer to drive to Saugus good customer service and always a manage at the store. read more

Came here for the first time to try this weeks cookies and It was not a let down! The place is so clean and simple it was super easy to order with examples being shown. The customer service was also great and the cashier was super helpful! The cookies itself are a bit over priced but I think it's worth it. The flavors are so good my favorite is just their original chocolate chip cookies. For sure worth a try and money :). read more

Cookie flavors were good but they were not hot. Felt like they were sitting around and not fresh out the oven. I like my food hot maybe they only serve lukewarm cookies. read more

Seriously questioning if they were fully cooked. I bought a box of four as everyone raves about these... don't do it. Wasted $16 bucks on undercooked cookies. read more

I travel a lot for work and I'm telling you every state I go to I grab a box of Crumbl , I haven't been unsatisfied yet! Although I will say this location can be better , the cookies were a little cold . They didn't really taste fresh . But Crumbl cookies as a brand are really good! Just maybe not this store. read more

First time here, it definitely won't be my last! The staff was very friendly and accommodating! The milk chocolate chip cookies are absolutely delicious they are very light with crispy ends and chewy in the middle with lots of milk chocolate chips! If you are craving for delicious cookies you should definitely stop by here! read more

Crumbl - Medford - Bakeries Near Me - Medford, Massachusetts

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