Brenda K.

Well, when I first walked in, it took about at least 10 mins before I was greeted! Not even a simple hello! I was very disappointed to say the least! But the cookies were good!

Arman P.

Boom baby back with another review Clean inside. But no indoor seating but... cool colors but... where do these employees sit? FAST service pow pow Now. Let's talk dough. Did it crumbl? Boom Cookie 1: confetti cake - sweeetttt too Cookie 2: caramel cheesecake: best Cookie 3: strawberry : real good Overall, good but too sweet.

Cheryl T.

This Crumbl is a little bit hard to find if you're new, as it's in the middle of the Willow Festival strip malls. It is a small pickup only location. I have come here many times and just used the kiosks, generally they work well however the past few times I have had challenges with special QR code coupons getting to work on the kiosks. I did manage to get assistance after a little bit and then was a bit taken aback when I was asked directly how much tip I wanted to leave - I'm sure not all cashiers will be as forward. I wouldn't recommend ordering the new 'mini' size, because if you think about it for just a little bit more you get so much more cookie. The basic chocolate chip is always been my favorite. I have tried others, but I do find many of them to be too sweet - however the kids love anything and everything ever brought home from here. I would recommend joining the free rewards program and getting the birthday coupon.

Stacey W.

Always easy to come in here and pickup a cookie or two. My most recent order was just redeeming my birthday cookie freebie. FYI the day it says it expires, it does not last till the end of the day.

Gabby Z.

New week means no cookies! Tried out 4 cookies this time. Honey bun, Chocolate Chip, Blueberry Cheesecake, and Cookie Butter Ice Cream. All were honestly really flavorful, did not expect the Cookie Butter one to be cold but it was good as well. My favorite was the Blueberry Cheesecake, the glaze with mini blueberries and the cheesecake frosting or cream on top really went well with the graham crusted cookies, whatever it was it was good. Wasn't busy at all maybe a couple people picking up. I had paid $15 for 4 cookies.

Andrea R.

I've been hearing rave reviews about these cookies for a long time and wondered how good a cookie could really be. It's true- they are AMAZING! We recently ordered the party pack (a dozen cookies) for my daughter's friends bday. Their app couldn't be more convenient- a few clicks and the cookies were on their way, courtesy of door dash. I promised myself I would only have 1 bite, but pretty sure that's impossible with cookies this delish. They change their flavors all the time, but if you see the key lime pie flavor that's a must. And the others deserved 5 stars too! I look forward to more cookie deliveries and even visiting in person too; I'd even wait in line for cookies this good!

Selma L.

When you walk in, the smell is intoxicatingly delicious. Like a mix of fresh baked cookies and vanilla. This location is very well staffed and super accessible in the evening. We stopped in at 7 PM and we were the only ones in line which was amazing after seeing lines out the door last week. Ok so we ordered 1 cookie to share (the s'mores cookie) and that took some self control. They packaged it in a really cute pink box. Yay We brought the cookie to our car to eat. This was the thickest, and most dense cookie I have had the pleasure of eating. It was warm gooey buttery, everything you look for in a mouthwatering indulgent cookie. We devoured the thing. The only thing missing was milk and they actually sell it, on site haha. All in all, if you have a sweet tooth, you will not be disappointed!

Monty W.

Crumbl the cookie shoppe known for its large cookies and weekly rotating flavor choices has finally landed today in Northbrook at the busy shopping complex at Willow Rd and Waukegan Rd. They've gotten alot of attention, because just like the cupcake fad of the 2010s, it's now the cookie dad of the 2020s. I used to have to jump out over to Schaumburg or grab them while traveling to another state, but they're just in my backyard now. The cookies are pretty hefty, solid and chunky. Personally I could only handle a bite or two of each cookie. This opening week's choices included some personal favorites such as the banana creme, the rose white chocolate and the cookies and creme. The banana creme this time has a sort of tanginess almost citrus-like that I was not expecting - (could it have been key lime by accident?), it was not what I remembered and not to my liking. The base of the bana creme seemed like a simple sugar cookie. The Rose white chocolate was my favorite, since I do like the white choco, the "rose" didn't really do much it tasted like a white choco cookie. The cookies and creme had the typical creme between Oreo cookies as a topping - which was ok. All together a little disappointed with the experience. The cookies seemed larger the previous time I got them and the banana creme surprise was not my cup of tea. I'll keep the pulse of the next week's flavors to see how things shake out.

Jenny K.

This crumbl location is absolutely convenient for me. It's located in a plaza so there's plenty of parking space around. I love crumbl cookies and was super happy to find this place. I like that they have a convenient kiosk/ipad to place your order and then you can see what queue your order is at. I grabbed a batch of 8 and when closing the box, the lid had hit one of the cookies and made an indent line mark on it. The lady helping me offered to switch it out for a pretty non marked one. I was super thankful and really appreciated it. The cookies are huge - the size of a palm! So I feel like the price point is definitely worth it. I've never tried their ice cream but I'm 100% positive I will be back again for ice cream and cookies!

Rod D.

I love that every time you enter, they welcome you in. I love how clean the store is and friendly the staff. For those who haven't been to Crumbl, they are a cookie and ice cream company who changes up their menu every week of the year. Their cookie flavors are to die for and definitely worth sharing!

Sonia B.

Holy moly! Wowza! A party in my mouth! I have heard about Crumbl for quite some time and this was my first time trying it. I wasn't sure if I should believe the hype and let go of the notion that this is just part of a cookie fad! Well, my experience was fantastic and I'm glad I finally tried it! I've been stalking the menu waiting for a perfect combination of 6 cookies. There were some missed opportunities, but this week had a molten chocolate cookie and I was sold! We ended up getting the Graham cracker (teddy Graham) cookie, molten chocolate, limeade, and a traditional chocolate chip cookie. Ordering via the app was easy and seamless! The cookies smelled AMAZING in the car! Haha! I couldn't wait to get home and dive in! Ok, on to the good stuff! That molten chocolate cookie was AMAZING! I think it may be one of the best cookies I've EVER tried! I was worried that it was going to be overly sweet and my teeth would hurt, but no way! That dark chocolate was delicious! I was in a happy place doing a happy dance shimmy as I sat in my chair! Downside, I had to share with my toddler...lol. But, she's like her momma and did a shimmy as well! Lol. Her delight was a bonus and I can't wait to share more cookies with her! Graham cracker was delish. I was surprised I loved it as much as I did. And limeade was sooo good, too. I didn't think I would like it, but man it worked! These cookies are massive, thick, cooked to perfection, and not overly sweet. Dangerous part is that I may now make weekly stops here. My tummy will love it; my waistline, not so much! Haha. If you've never been...GO! I seriously don't think you can go wrong with your choices. I enjoyed all 4 flavors we got!