Great cookies, Great Variety, Great Service and a very friendly staff.... always appreciate good customer service

Well done I loved every bite I took Compliments to the baker! My taste buds had a blast read more

Immaculate cookies!!!! Bakers are great at baking! Not so friendly but damn they get down on some cookies lol read more

I said I was going to mess with the cookies anymore, only the cakes and pies. We'll I lied, because I bought 3 mini cookies, and they were delicious!! They were small enough to eat in one sitting if you have a sweet tooth like that, but I wanted to savor them for later, when my munchies hit. I ordered on the app at 6:10pm and it told me, the cookies wouldn't be ready until 7:00pm. I would have done better, just getting them at the store on the kiosk. But the long wait was worth it. read more

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So disappointing today. I drove 20 minutes to this location to get cookies for me and my family and almost everything was sold out by 6pm on a Saturday. I walked in 5 people were waiting no employees in the front at all there was no welcome or how can I help you. This location needs to do better. The last time I came my 2 cookies were so hard I took 2 bites and was done but said i would give them another chance and they let me down again. read more

Crumbl - Rancho Cucamonga - Menu - Bakeries Near Me - Rancho Cucamonga, California

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Mad about my experience today but I love Crumbl so I will still give it a good review. They were out of so many flavors and the girl working in there just was mad dogging everyone ugh but the cookies were good read more

Crumbl - Rancho Cucamonga - Bakeries Near Me - Rancho Cucamonga, California

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Placed an order on their website. Got a notification that the order was ready. Walked in and still needed to wait a couple minutes for them to put the cookies in the box.... (doesn't that mean the order wasent ready yet?......) Actual cookies were great. They were all massively large. Looked really good. Tasted amazing. Rich, decadent, sweet. Went well with a cup of coffee. read more

Crumbl - Rancho Cucamonga - The 4 i got - Bakeries Near Me - Rancho Cucamonga, California

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I don't care for the service if crumbl cookies. The cookies are good but I don't like the system. You go in and order on the kiosk or online only and the people in the back don't really acknowledge customers. My friend wanted her chocolate chip cookie warmed up and they told her they weren't allowed, just put a microwave next to the kiosks so customers can heat up their cookies the way they want since they have to do everything themselves anyway. read more

Great service didn't wait long taste was awesome would come again will recommend to family and friends

Always enjoy this cookies my son love it every time when we time come they have different flavors every season we love in chritsmas and Thanksgiving read more

Came on in an afternoon,small shop no drinks for sell. Bought the 4 pack cookies for 20$ , the cookies are pretty big n hefty great for a late night snack with milk or coffee. Got the cookies n crème , Oreo , n a brownie cookie which were all good . Got served within 5 min of ordering my cookies. read more

Crumbl has definitely gone down. For the price of a cookie, this location doesn't even acknowledge the customer coming in, welcome the customer, or even say thank you. Also anyone can just come in and pick up an order there is no customer contact to validate the order. Definitely not worth the hype or the cookie. I now call this place dump n go! read more

Love the cookies but customer service sucks. The employees hardly acknowledge the customers and hate doing delivery to cars

Quick fast and always delicious! Forever my go too. Service was quick nice and friendly

This store has by far the worst service. The 2 people inside have made customers waiting for a long time before come over to take care of a pickup order.by the way, they force you to tip when you order online instead of earning it with their service. read more

We've visited this Crumbl location several times over the years and have even had their cookies delivered a couple times. Their app is really easy to use and they offer a rewards program as well. Recently, their cookies and the cookie reviews have been going viral on social media! There's been many offerings we've wanted to try but we just haven't taken the time or opportunity order or visit. This week they had a couple we just couldn't pass up. We had to visit twice because the strawberry shortcake sold out the first time we ordered this week. The milk chocolate chip is a timeless classic and never disappoints. The s'mores cookie was delicious with the melted marshmallow, but I would have preferred if there had been a way to kind of "char" the marshmallow to maybe give it more of a campfire feel. We weren't picking up on much "graham cracker" flavor as it honestly just tasted like the milk chocolate chip cookie with some graham cracker sprinkles and the marshmallow on top. The strawberry shortcake was out of this world. INCREDIBLE! It lived up to the hype this week. Perfect for the 4th of July holiday, it reminded me of the classic summertime dessert. The cake was light and spongy, the whipped cream was flavorful but not too dense and the house-made strawberry jam was sweet and refreshing. They offer it in cake size and I think it could easily be demolished quickly by anyone! The location is nice, the waiting area is a bit small and can get crowded if there's a lot of people waiting for their orders--especially if it's a hot day and everyone wants to be in the air conditioning. Their menu changes weekly so I highly recommend downloading the app and signing up for their rewards program! read more

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I always receive good service at this Crumbl, but last night truly stood out--it was outstanding. I arrived around 10:00 PM, and a large group of teenagers was gathered in front of the ordering kiosks, making it difficult to place my order. Before I could even get annoyed, a female Crumbl team member stopped what she was doing and kindly said, "If you're ready to order, I can help you over here." She made the entire experience so much better with her proactive and friendly attitude. I was in and out quickly with my churro cookies. Thank you so much! read more

Very good quality always fresh and so delicious one of the best crumbles I've been too.

Wanted to drop by and get some cookies for my family to try as they've never had Crumbl cookies before! Ordered 2 chocolate chip, 1 grandma's cookie(oatmeal raisin), 1 lemon poppyseed, 1 brownie batter and 1 pink velvet cookie for the mini 6 pack. Price could have been a little better but it was a nice size for a taste test. I used the little kiosk that they have inside the store and the cookies took no less than 7 minutes to come out! By far, our favorite was the pink velvet and knowing that the cookie selection changes every week, we'll be looking forward to when it's back in rotation! Overall experience was good! read more

Crumbl - Rancho Cucamonga - Mini 6-Pack - Bakeries Near Me - Rancho Cucamonga, California

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Delicious cookies all around!!! But I'm obsessed with all cheesecake items you offer!!! My ultimate go to which is not always available is the key lime pie!! To die for!!! Service has been wonderful so far absolute no complaints. Ambience is nice!! My go to place for desserts ALWAYS!!! I go very often atleast once a week!! read more

Best cookies! Favorite is snickerdoodle and the pink velvet. The sugar cookies are also really good.

I visited with my exhausted toddler at 8pm on the day they were giving free Martha Stewart collab cookie thins. He was running and screaming, the workers were overstimulated, two rude customers just left, and more customers continued to enter. The two employees literally just sold out of an item I ordered but were still polite and accommodating. I had a wonderful experience here. read more

Selection and service was great. First time at a Crumbl and was able to place my order without having any problems.

These are the most amazing cookies by far! I love the ones with all the frosting and am so bummed sometimes when they aren't making any that week! read more

Best Cookies ever made!!!!! Love the new Kubai in a cup. So so good!!! Hope Crumbl continues to be creative with their new up and coming cookies. We enjoy the variety and the surprise flavors they bring. read more

The service here was terrible. The two girl workers were talking way too much the whole time, calling each other names, joking around, and wasting our time while they were getting our cookies together. They didn't greet us, say bye, or anything. We also ordered the Dubai Dirt Cake, and when they handed it to us the cup was dirty and ingredients smudged all over it. Insane. The cookies are great though, they are the only reason why this place is getting even ONE star. read more

Soft and chewy cookies! Milk chocolate chip - can't go wrong with the classic chocolate chip cookie. Biscoff - Not bad, but nothing really special. Banana cream pie - tastes a lot better than it looks. It tastes like banana bread and it's not too sweet. Brookie (dual color) - Tastes just like chocolate chip cookie. read more

Crumbl - Rancho Cucamonga - Bakeries Near Me - Rancho Cucamonga, California

Are the cookies at Crumbl good? Yes. However, the workers at this location absolutely blow. Never friendly, never happy, never inviting. If you hate baking so much, don't do it? And they have the audacity to ask for tips! For no service at all. I ordered myself at the kiosk. Workers if you read this . . . Suck less read more

Cold refrigerated cookie is not it. This is the first time I have ever had a cookie this cold and the taste was not as good as usual! read more

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Absolutely amazing crumble! Perfect flavor, warm, and delicious. 5 stars! So tasty!!!

Love their cookies but service is horrible. They have curbside pickup option and no one has ever brought anything out.

I was greeted immediately upon arrival. I like that it was clean, cool and spacious inside. Lots of fresh cookies being made. The cookies were beautiful and huge. It was not crowded too which i like. Parking was easy. Good crumbl location! I just wish this location was doing the test cookies/items. read more

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Whoever the young lady working tonight about 915 pm she definitely hates her job/customers! I left the quakes game to head home to Fontana I remembered this location I placed order when I got there it was already on the counter with a sticker with my name, she did not great me nor did she even show me my cookies like the employees usually do she didn't acknowledge me what so ever I opened my cookies to make sure they were at least what I ordered I get home and the 3 Cinnamon Scone cookies were raw! Totally disgusted and disappointed all around I will not go back to that location! Bad service and raw cookies! read more

Love it great services very clean cookies are always on point! I've been to many Crumbl locations and this one has to be best one

Best cookies and service Love the store, location and staff Always sweet when you come in even when grabbing your order read more

This location is perfect. Staff is always amazing. Cookies are delicious perfect for the whole family.

Terrible terrible service, every time. Cookies do not look as advertised. The boxes are dirty. The customer service is horrible and/or non-existent. I forgot I vowed to never go to this location again after the first two bad experiences. read more

Crumbl - Rancho Cucamonga - On the right is supposed to be a pumpkin cookie. Looks like chocolate. My cheesecake cookie had strawberry spill all over. - Bakeries Near Me - Rancho Cucamonga, California

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Horrible service! Please train staff to give better service in the future .I ordered cookies online ahead of time for my kids, it showed the cookies I picked were available. I placed my order online , made the time and drove there, only to be told they were all sold out! They had many people there ...seemed more like they sold people's already prepaid online orders to customers that were just walking in. I'm very disappointed since I have been a loyal customer for some time now.I don't appreciate that they wasted my time & gas.I would've gone to a different location if they were sold out. read more

Crumbl - Rancho Cucamonga - Bakeries Near Me - Rancho Cucamonga, California

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Undercooked cookies that are too gooey. If they cooked them like 5 minutes longer and turned the oven up a little higher. They would be perfect. Not a fan of cookie dough cookies, I just wished they were cooked. read more

Customer service is friendly. Ordering is made easy and cookies are served quickly. Ambience is good