The staff here are great and the cookie was nice and warm. and it's also very clean smells nice and for the cold dessert is very good whipped cream taste like ice cream. read more

What happened to the real crumbl cookies? This was a terrible worse than 1 star. Cookies were disappointing to say the least. Save by purchasing cookie dough at the store and baking at home. These were over $50 for a dozen read more

Crumbl - Valencia - Nasty paper thin cookies - Bakeries Near Me - Valencia, California

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The BEST cookies! Always ready and efficient. Staff is friendly and professional. We can always go there in a pinch and get cookies for any occasion. They're always a hit! read more

I want to like Crumbl...well let me be more accurate, I like the idea of having a cookie shop that has different decadent flavors that rotate so there's always something new for me to enjoy. However, I am let down every time I give them a try. This time I went in with high hopes as there was a strawberry shortcake situation going on this week. I got it and it was more doable. The frosting was drunk too sweet. But it was cool and the combo of that and cool strawberries was nice. read more

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I've been a long time. Customer of crumbles. I go in there and I really like the cookies that you guys have. I go back in there the next week and you discontinued the cookies. I like and I go back in the week after that and you've got the cookies that you discontinued again. Then I go in the next week to get some more. And you've completely changed your whole menu and not one cookies the same. I won't be back. And further, the cost of them is outrageous. I didn't mind paying five dollars or more a cookie. As long as it was super thick and chewy. But the ones now are super paper thin. Go back to the original same flavors and maybe throw in one or two seasonal. read more

My son got a gc from my coworker for his bday so went to stop by to try it. Now, this is our FIRST TIME TRYING THEM OUT!!! There was no line when we walked in, I used the self checkout inside the store. read more

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Favorite store by far! I love these cookies so much! I always try to taste every flavor as soon as they are announced. I think I have a sweet tooth addiction!! Please bring back the pistachio gelato! It's my #1. Anywho I'm headed back to Crumbl tomorrow to get the mother's cookies haha! Love y'all! See you soon! read more

Crumbl - Valencia - Bakeries Near Me - Valencia, California

Always a great little treat, my go to spot whenever I'm in the area. Truly never disappointed.

Always so excited to get a Crumbl treat. And now they have thin crunchy cookie versions coming! Ahhh, there goes my diet! read more

Crumbl - Valencia - Thin crunch yummy cookie - Bakeries Near Me - Valencia, California

They're good. But the small ones are too small. The big ones can be too big. The box sets are over priced and the amount. Like they should have one where u can just get 4 not 3 or 6 and up. Some are very yummy though. read more

I don't love all of their cookies because they are too sweet for me, but the ones I do, I crave all the time. So far, I love their cornbread cookie, blueberry muffin, macadamia nut cookie and maybe a couple of others I can't remember right now. The flavors are strong, but not overbearing. The regular cookies are huge and seem like they're meant to be shared. I love how you can buy a cookie cutter so you can portion it out. Staff are always friendly. The store is super clean. I'm definitely coming back! read more

Crumbl - Valencia - Cornbread cookie - Bakeries Near Me - Valencia, California

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I've heard about Crumbl for a while but tried it for the first time at this location earlier this year. The service was pretty quick and painless when I went. They don't have that many flavors to choose from at once but they do rotate to keep things interesting. I notice that they apply the frosting onto the cookie upon order instead of prepping it in advance. I came with a friend and we got 2 cookies each. My flavors were chocolate covered pretzel bun and lemon cupcake. The lemon cupcake was very warm and nice. The chocolate cookie was pretty heavy and had some salty pretzel notes. I liked the lemon flavor more. I wish they had some tables of something for us to sit down and chat, but this is definitely more of a get in and get out store. Overall I do like the cookies but it's pretty unhealthy so I'll limit my future visits for special occasions. read more

Crumbl - Valencia - Bakeries Near Me - Valencia, California

The best cookies ever so I had to give five stars. Please start making gluten-free that I can enjoy a full cookie! I live vicariously through my daughter. Lol read more

Store employees are always very NICE! Cookies are perfect & they are fast as well! It is also very clean.

Great cookies and service. Staff is always pleasant and helpful when u go to the store.

You just can't go wrong gifting these tasty cookies and the presentation makes them even more appealing.

This place is a problem. Dangit! Man these cookies are THE BOMB! Ok here's the deal: Today's cookies are in the photos. 1. The cookie feedback: I did chocolate chip (THE BEST EVER) and Kentucky Sugar Cookie which is supposed to be yellow cake like, not my fav as it's a little too sweet for me. Ironically, I don't really do sweets, I like hot desserts. These are served semi warm (yay!) Enough for the choc chips to be melted. Dayummmm-y. The Kentucky one had a little clear whitish looking glazed coating on it that I didn't dig due to the sweetness. 2. Pricing and packaging You get one large thick cookie in a pretty pink box for $5. Pricing makes sense. What I'd suggest to the CRUMBL strategy pricing procurement and/or supply chain teams would be to create packaging options for non catering purchases, ie the day to day transient traffic of customers. Just two options. By adding one more than what you currently get, which is a pink box whether you want it or not. Options: 1. Keep what you already have and charge separately for it. Ie add the majority costs into the per cookie costs and then offer a pink box for a nominal fee of say $.50 2. as an alternative option, offer a $.10 bag like a plain white small recyclable or sustainable bag that the cookies could be microwaved in. Love this business. They'll be around for a while and the bag idea will help margins a bit. You're welcome #alphast8consulting at your service! 3. Parking Easy, large shopping plaza lot. Park far and walk off ten calories lol. 4. Hours They seem to be open pretty late which is both good and terrible as we all go there late night and get fat lol! 5. Ambience Cute, nowhere to sit, just grab and go. Would be nice if they had some small seating outside at some point. 6. Service Really easy drama free. All good! I'll be back no doubt. read more

Amazing service , always on time and nice. The cookies are fire!! Clean atmosphere , I love it read more

This was my first crumble store I ever visited. I love it because it's Super easy to order online and pick up. Staff is also very friendly. Sometimes I struggle to choose because they all look good, the staff is always helpful and recommend their favorites read more

Delicious cookies Friendly service The only suggestion I have for the store to have a zapper for the bugs, there were a lot of them in the store. read more

My family surprised me with a box of cookies last night for my birthday. Presentation is beautiful, the flavors are mostly all very sweet and rich! I enjoyed them but didn't have a stand our favorite. Great for sharing because they are large- I wish they have gluten free options! read more

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Tatum was so helpful and sweet this am . Help me with my morning order after the Dodgers win. She was awesome and my employees will be very happy with our treats ! thank you again and Happy halloween ! read more

Crumbl - Valencia - yummy am treats ! thanks - Bakeries Near Me - Valencia, California

This crumble is the best one I've ever been to extremely clean and the staff is really nice

The big cookies are great to share, but I'm really happy they have smaller cookies available now. They're perfect for when you're craving a little something sweet and perfect size for kids. I tried the churro cookie and it was very delicious. Honestly the cookie itself is great and only needs a tiny bit of icing, but that's just my opinion. read more

Crumbl - Valencia - Churro mini cookies - Bakeries Near Me - Valencia, California

I decided to try this location again and was told that all 3 of the cookies I ordered were correct. He read them off to me, but when I arrived home I noticed instead of the cookies and cream tres leches I was given a cookies and cream confetti cake. Two strikes Crumbl Valencia.... read more

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Great service! And all the cookies are delicious. The inside is well kept and clean. Would recommend!

Love this place! I live that they have the mini sizes now. Everyone at this store is helpful and quick read more

Best cookies ever! I always have a great experience with customer service and choices available. It is a very clean environment and fast service. read more

Cookies were HUGE, chewy and fresh! Easy to order, using screens, cashless. Staff were friendly and place was clean! read more

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Best cookies ever I used them weekly when my husband was in hospital I got cookies for the nurses

Always amazing service and yummy cookies! It's always clean and employees are friendly!

Crumble's desserts and packaging are amazing! I love the service and the store setup! I placed my order online and picked up without any issues. read more

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It was a wonderful experience!! Clean store and excellent customer service!! Not to mention the quality of the product!!! Great cookies !!! read more

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Very good. I love this place, and I come here a lot. The service is good and they serve you fast.

First time buying Crumbl Cookies - got it for a birthday celebration and it was a hit. Ordering system was eating off of a device in the store, waited less than 5 minutes for my box to be created. They are pricy cookies but everyone seems to love them. Each cookie is decadent so I recommend cutting each cookie into fourths or even smaller and they seem to be grabbed more that way because people want to try more than one flavor and one whole cookie is a lot. This store is located in a huge strip mall so parking is easy! read more

Crumbl - Valencia - 6 6-Pack - Bakeries Near Me - Valencia, California

I walked into crumbl and was immediately greeted by the most hospitable worker named Ethan! With a great smile on his face he was so helpful by answering all of our questions!! He instantly made it a 10/10 experience‼‼‼ the food was amazing and we are fully satisfied customers!! Ethan deserves a promotion 100%‼‼‼ read more

Crumbl - Valencia - Devoured 10/10 cookies!! - Bakeries Near Me - Valencia, California

Great cookies love them these are the chocolate chip cookies these were fresh and warm and Gooey really loved them read more

Crumbl - Valencia - Bakeries Near Me - Valencia, California

Great customer service support, clean store and a delicious menu. Always easy and convenient to get in and out of the store. Note- they don't accept cash payments. read more

The cookies are huge and soft, and the flavors are fun to try. For me they're a bit too sweet, but still tasty in small portions.

We have become quite the regulars here. The staff have definitely been more friendly and each week brings a new exciting mystery as we anticipate on finding out what the new flavors of the week will be. Last couple of times we got Molten lava, pink velvet, cake batter, carrot cake, buttermilk pancake, cookies & cream and banana cream pie. Our all time favorites are Biscoff cookie butter, buttermilk pancake, cake batter, honey cornbread cake & banana cream pie. Wasn't a huge fan of the chocolate pistachio pie or pumpkin cheesecake. Probably won't get those again. read more

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