Brought my Lexus to get water pump replaced, looks like they used an old part even though I brought…read morea new one. The screws don't even line up. They said to bring coolant and they did not use the coolant at all, they completely filled it with water. If I could give zero stars I would. DONT BRING YOUR CAR HERE.

Supposedly replaced my transmission and put in a new battery. Three months later, my car breaks…read moredown again. The tow truck came to jump my car and they told me it was just the battery and asked me how long ago I had gotten my battery. I said three months ago, it should be new. A Plus charged me $200 for a battery they didn't give me. They either gave me a very old and corroded battery or they just jumped my car and it was the battery that was already in there. Either way they charged me for something they did not give me. They only take payment in cash, so it's hard to prove anything. I have no idea what actual work they did on my car and I'm now afraid to drive it any long distances.

After 4 months of waiting for my car and more then 8 promised completion dates missed, I finally…read morehad to tow and trailer my car out of the shop. (Good to have family and friends!) The car was not able to be driven; no shocks, no brakes. Work was done without an invoice or approval. Money was given for inspection and required parts($4,000.00). John asked for more money without an invoice or work to be accomplished. Parts he claimed he ordered were never received. This repair shop is a total rip off and the owner is the biggest liar I have ever met. DO NOT TAKE YOUR CAR THERE. I would give this business a zero or minus star.

From the owner: We want to be the ones you bring your car to whenever there is an issue. We work to make sure that…read moreit is a quality and safe repair because we know you need to be on the road, getting things done, not broken down at the shop. We offer oil changes, brakes, tune ups, engine repair, electrical, air condition and many more. We want to keep your repairs affordable and timely. We want to make sure that when you leave our shop you have a safe repair and that you are happy with your experience. We also want to make sure you have an experience that brings you back to us time and again. Who wants to hassle looking for a shop when you can come in time and again to see us? Our shop will look at the estimate given by other shops and potentially beat written estimate over $500 dollars. We want to establish a working relationship with you, which is why we try to keep repairs affordable.

Musa and the crew are fantastic. Straight shooter guys. Very knowledgeable…read more Recently had an emergency Saturday repair - battery/cable. Was hoping for a quick Jimmy Rigg to get me through the weekend of work to come back on Monday to get it properly repaired. Musa said, let me take a look at it. He ordered the parts, fixed it right then, and I was back on the road for work within an hour. Experienced here in Las Vegas. Quick turn around on repairs. Will counsel before the repair.

The staff is very friendly, efficient, and easy to work with. They completed the work quickly, and…read morethe pricing was very fair with no surprises. It's refreshing to find an honest shop that provides quality service at a reasonable cost.

This is my first time here and I was blown away by the professionalism exhibited by all employees…read more They had modern equipment and the tech took the time to take me to my vehicle and he explained all the adjustments that were made. No question they know their craft. I had just put new tire on the Tesla model Y and was well aware of where the tires had worn unevenly. The Technician explained that he was aware of issues related to this particular model and had made slight adjustments to compensate for the additional ware on the tires. I had not mentioned the way the tires had worn unevenly but his explanation for the adjustments he made were right on point. I have 3 other vehicles and will be bringing them here as the need arises. Price is a bit pricey but as the saying goes "you get what you pay for"!!!!!!!

After inquiring at a few places about suspension work they all referred me to Arrow, that along…read morewith a lot of good reviews I decided to give them a try. Called and got a quote and when I called back to get an appointment one was available right away. I dropped my truck off early and was told it would be ready by the afternoon. I was told this on the phone initially and also when I dropped it off. This is really my only complaint about the whole transaction, the communication. I waited until late afternoon for a call and didn't get one, only to have to call and be told it's taking a while and you may not get your truck back. Now I didn't have a problem with this but it could have been bad if I wasn't able to make accommodations to get to work. A simple phone call early would have helped. The next day mid day and no call about completion, again I had to call and find out. When I arrived for pick up they were slammed and I was taken care of promptly. My truck was returned as clean as I left it and the work was done properly. I definitely recommend Arrow and will use them again even if they don't call me.

On my trip from LA to Vegas, I got a serious Overheat warning about 65 miles south of Vegas on a…read more110 degree Saturday! The tow truck driver said dealers are not open and he only knows one place that opens on weekends. He called this place and they agreed to wait for us. We got in around 7pm and they were there! They looked at the car and said it needs a new thermostat housing unit. They said they will try to get it next day or Monday. They did get the part and replaced it, to which I'm very grateful! But the tragedy is the car overheated again on my way back to LA a few days later. I had to stop every half and hour and my trip back took me twice as long! However, it was 115 degrees that day! I took it to the dealership later and they said the thermostat itself was faulty! So that was another job! The owner/operator Rafael was very nice and helpful. I am very thankful that he stayed open for us and did something to help us; but I don't know if the repair was thorough.... Or if something else happened after his repair.

Came in to have my car looked at because my car gave me an alert for my drivetrain and I asked them…read moreto look at it. They coded my car and did my check engine ( already knew the problem) then I asked if they could check the drivetrain and transmission mounts but they didn't and said my grill shutter is what was effecting my drivetrain and those are two completely different things. Took it to another mechanic and they knew what the problem was in five mins and found it was the engine mount. Had they lifted up the hood And listen to what my concerns were I would not have waisted my time or money. Now I'm out $140 for a code on my car I was already aware of they wanted to charge 5k for. That wouldn't not have solved the problem that was wrong with my car whatsoever. Had they listen and checked my actual concerns then mu car could have been fixed earlier. Let me also add the fact that I am young driving a foreign vehicle and proceeds To tell me about financing options making it come off as if I didn't have the money out of pocket for the repairs. And I could have it was the main concern I came in for. You can't drive a luxury vehicle and not come prepared to spend a decent chunk of change. I felt slightly offended. Because that was the first answer after he told me the amount didn't ask how I would like to pay had I chosen to service the car with them. Glad I didn't he knew nothing he was talking about.

First and foremost, I have to say that these guys have been super patient with me. Thank you for…read morethat! I came in with my Camaro SS that just sounded lame. Performance Muffler knew exactly what to do with it, but I wanted something different. I came in wanting a pair of Delta 40's and the removal of my stock mufflers. I wanted to do the whole process one step at a time so I don't have to undo anything unnecessarily. They heard me out and made recommendations. My thing was I didn't want my car too loud, but also wanted a deep tone and minimal in-cabin drone. I went with the Delta 40's and eventually removed all resonators. I came back again to change out my x-pipe connector with an h-pipe for that muscle car sound. I love it! What a great value. My SS is now the perfect volume, tone, and drone. Thanks again! I'm glad I requested your professional service to get my car right. I'm a happy camper!

Went for a muffler delete. Service was quick, clean and great price!…read moreSecond time I bring my vehicle for a muffler delete, last time was 4 years ago. They give great recommendations and help guide you to get exactly what you want. Definitely recommending all my friends to go there.

Hands down 5 plus stars!! I stumbled upon this shop in the not best of circumstances lol. But glad…read moreI did and moving on to 5 years in since then! Stacy and Bruce are truly Genuine and stand by their word and the pricing is very reasonable for actual QUALITY work! I've had my brakes done, which I had lifetime warranty pads on and shops usually won't honor them. Stacy went above and beyond and got my lifetime pads! Don't expect this lol! Maybe if you're loyal and a nice person hahaha. I've also had several other things done there as well and will continue to bring any car I have to them! I've sent numerous people to Ask Auto all with great things to say. Thank you Stacy and Bruce for just being good people in a shady world of mechanics!!

Alek was amazing!!! He was honest and fixed my car for 1/4 the price the dealer was charging.read more

Jennifer and her crew went out of their way to accommodate us in our time of need. Our car broke…read moredown on the side of the road, and our tow-truck driver recommended Tony's out of a list of affiliate shops. Even though we got there 10mins after closing, they were quick to acknowledge our situation, knowing they'd be closed for the weekend, they rushed to get an assessment and gave us options for next steps. Not once did they pressure us into fixing with them. At the end of our busy weekend we towed our car back home, and left with a great impression of their service and care. Had we not been in a rush to get back to Cali, we would have stayed to fix the car with them.

Great place, honest people, Jen is amazing. She helped my wife check her car that she was going to…read morebuy, ensure that there was no mechanical problems. Staff are all professional. Great customer service. Would definitely recommend Tony's Auto Repair to friends and family.