Have been with them for awhile, had a great Doctor that's no longer there and there has been good…read moreand bad experiences. Towards the end when we left , Not So Good. Horrible communication by manager , lost glasses, husband's lenses cut wrong more than once to name a few. Dr Adair has done an Excellent job though throughout all his locations equipping with State of the Art equipment and cares about his business.

Thank you new Era Eyecare excellent staff very friendly and professional. Today I walked in with no…read moreappt. and they were so pleasant . I love my new glasses! Service 10 out 10 M. Haley

Six years now, and each time I need glasses Warby Parker in Old Town Alexandria, Virginia, is my…read morego-to place. I recently lost a silicone nose piece for a pair of my WP glasses, and visited earlier today. A feature I really appreciate is that whether the shop is busy or not, upon entering I'm greeted by a representative who asks for my email address. Once given, I'm immediately placed in line for whatever service I need. I get a text instantly, letting me know I'm in the queue and will be served in the order I arrived at. This is really, really, important when the shop is busy. Each visit, I've been treated with respect and courtesy; and have been able to resolve my concerns with a minimum of effort. Abood was helping me today, and I've come to trust the staff at the Old Town Alexandria shop for all of my vision needs (although I still rely on my long-time opthalmologist to do the medical and vision exams each year). I'm very favorably impressed with the service, the staff, and the quality of the experience.

Great customer service! I bought glasses with progressive lenses and have been pleased. Next visit,…read moreI will get my eye exam there as well.

The staff and management (Jerrod) of this store are top notch. They bring customer service to new…read morelevels. They are priffesionahd in every sense of the word. The optician Dr. Figler is also a cut above. I'm a customer for life.

What a bad service! Very rude and very unhelpful employees! First, I called and the woman on the…read morephone was very rude! I came to pick up my order and no one was opening a door (bc it's locked from inside), I had to stay outside till another customer came out! When I asked to try a pair of frames they told me to get it myself from under the glass and just do it myself! If you guys are so unhappy on this job then go find another job!!!!!

Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

I visited this office for an annual eye exam and to get glasses on August 27 and I was told I have…read more90 days to get a contact lens exam if I was interested. I scheduled a visit for a contact lens exam and an employee calls to tell me it's been past 90 days, which it has not and I would have to repeat my eye exam from August, in addition to the contact lens examination. My initial visit was ok, the optometrist and other staff members I interacted with were pleasant , I will say that I don't think they have the best selection of eyewear. You have to park in the surrounding neighborhood but it's normally easy to find a spot. Based on the issue with my contact lens exam, I am hesitant on returning.

We brought our daughter here because they were listed as accepting United Healthcare, but when we…read morearrived, we were told they only take United Healthcare Medical, not Vision. What kind of sense does that even make? We spoke on the phone days before, which would have been a great time to have that conversation. We told the person on the phone what we had. It wasn't a mystery that could only be unraveled in person. Beyond that unnecessary complication, however, the person working the counter when we came in was almost comically rude. When we asked how much the exam would cost without insurance, we were told $240, but the condescending little smirk he gave us was free, I guess. I have no idea how this place stays in business.

Dr. Clark and his team are fantastic. My husband and I have both been seeing them for almost 3…read moreyears. He always takes the time to make sure everything is OK with our vision and our health. I appreciate his bedside manner and feel like he is an extremely competent DR. In addition, I got my prescription updated and felt it was too strong after the fact. His team adjusted my prescription quickly and efficiently. They had me in and out. I can't speak highly enough about Dr. Clark and his team. Thank you for everything!

I would like to add my review of this place and echo with all the other previous people that I…read moreagree with everyone in saying that the front desk people at this office are extremely rude and unprofessional. I don't know how this place is able to get away with treating people in such a horrible manner. I called to make an appointment as a first time customer who has never been to this doctor before and the front desk woman told me I cannot be seen at their office and hung up on me. No explanation given! What an incredibly jarring experience. Please be warned that this place is unbelievably unprofessional!

The MOST charming and caring professional I've had the pleasure to meet in NOVA…read more The doctor's staff are as charming AND caring as the doctor. This is a doctor who insists on seeing you on his day off to check your injury. Also, expect modern medicine with old world courtesies and manners. A pleasure.

My mom had a botched eye cataract surgery performed by Dr Littlefield in Nov 2006. Cataract…read moresurgeries are supposed to be a simple Outpatient procedure. What is also disconcerting is the event that occurred just before this botched surgery. She had gone in for her annual eye exam In Oct 2006-and Dr. Littlefield STRONGLY suggested she get this cataract surgery immediately even though she had no side issues or complaints when going into his office that day for her annual exam! She has been seeking corrective treatment from the Wilmer Institute at John Hopkins University Med Center ever since! It has been a nightmare. Her eye color has even changed from light brown to blue. It has been painful for her physically and emotionally. The drives to Baltimore and the occasional overnight stays (surgeries) have been a monetary strain to her and she is not able to enjoy her retirement as a result of this. Not once has he called her to see if she is OK. If she had been more litigious - maybe she could have slapped him with a malpractice suit. Please think of my Mom before making an appointment with Dr. Littlefield!

I can't give enough praise to the staff associated with my annual eye exam visit on May 28th. Dr…read more Adel Ibrahim is truly the best eye doctor I have ever seen, as he spent the time to really evaluate the best contacts to address my astigmatism, as well as explain everything about my vision. He provided me options for me to decide what was best for me without pressuring me to go a certain direction. I've never had an eye doctor be as thorough as Dr. Ibrahim and will definitely opt to see him for future visits. The woman who did my initial eye tests was also extremely nice and did not put any pressure on the optional items, such as the retinal image. The general manager was also the most pleasant one I've ever dealt with at an eye doctor. He is the individual who helped me with my contacts order and the pricing was cheaper than an online option (like Warby Parker). I was in and out in about an hour for approx. $250, including the exam and year of contacts.

I made my first appointment on June 30, 2025 for July 24th. Someone from the office called me on…read moreJuly 22 and informed me the doctor wouldn't be available for my appointment and we needed to make another appointment. My appointment was rescheduled for July 24. I got a call on July 23 informing me that my July 24 appointment the doctor wouldn't be available for & we needed to reschedule again. We rescheduled that appointment for September 8 at 3 o'clock. On September 8th at 10 AM in the morning I got another call From Dr. Braun office informing me that that schedule that appointment had to be rescheduled because the doctor wasn't available at that point I just gave up and started looking for another doctor. I'll blind before I get to see Dr. Braun. Walk away. If I would have read the reviews first, I would have walked away months ago! One star is too much!

Dr. Adamopoulos is a great eye doctor. Her practice is connected to the Sears in Landmark mall…read more I've visited her twice for yearly exams and had great service. Other eye doctors I've been to in the past kept giving me 2 week disposables, even when I told them that they often bothered my eyes. Dr. Adamopoulos helped me realize that daily disposable contact lenses are ideal for me because I don't wear contacts often and I can just take them out and not have to worry about cleaning them. And they have this super cool system that takes a picture of your retina, I think it can be used to identify stuff like glaucoma, diabetes, and melanoma. Then they save the picture so they can compare year to year. It is pretty neat technology.

Excellent experience. Went in for specialized contact lens advice, got a fine tuned perscription…read moreand a recommendation for a new type.of contacts to address my current issues. Admin and tech staff were both helpful and friendly... salesperson helped me find great frames- both honest in his opinion and extremely helpful without pushing the sale. I wasn't in the market for glasses but when I am, I know what frames to buy. I walked out in a great mood thanks to everyone I dealt with and felt confident about the new lenses I ordered.