This was our first time at Water & Salt Shaved Ice, and I already know it won't be our last…read more I went with the piña colada shaved ice with pineapple coconut ice cream, because apparently I wanted a full tropical vacation in a cup. It was cold, creamy, sweet, and packed with flavor. The pineapple and coconut worked perfectly together, and the ice cream in the middle was a very nice surprise. Honestly, it disappeared way faster than I planned. Great first visit, great flavor, and definitely a solid spot when you need something cold and sweet. Until next time!

Wanted to check out this new spot, so I ordered the Piña Colada since it was one of their…read morespecialties. The first few bites were actually really good, but toward the end I started noticing these little gummy bits throughout it. There were so many that it kind of caught me off guard and took away from the overall experience. As other reviews have mentioned, the cashier at the front didn't come across as very friendly and had a RBF. She had a pretty serious demeanor and gave the impression that she didn't really want to be there. It's not a huge deal and I understand I'm not at like some Michelin star place, but I do think the customer service could be improved. One thing I also noticed was that the customer who ordered behind us received their items before we did, which was a little annoying. I'm not sure I'd go out of my way to come back, but if I'm in the area again, I'd be willing to give some of the other menu items a try.

I was looking for a new water purification place near me and couldn't find one…read more This one is 20-25 minutes away for me, but good quality water is very important to us. I don't trust the Refill machines in stores or kiosks in strip malls since I don't know how well they are maintained. The water here is excellent and the prices are very reasonable. The first several times I came here I just paid by the bottle, but now I just signed up for a monthly subscription plan. They are extremely modernized, both with their filtering systems and their tracking and payment system. They scan your bottles and email your receipts. The owner speaks passionately about his purified water. You can tell the quality of his water is very important to him, and it is to me as well. My biggest wish is that he opens one closer to me in Carmichael, but until then, i'm happy to make the drive.

I have been coming here for about six months now I was going to another water store before but…read moretheir service was a bit touchy. I have met about three or four different staff members and everyone is friendly and eager to help. It's always very clean inside and they also sell other water supply items like filters and gallon scrubbers and such. The best part about it is that I tested the alkaline water and the pH is exactly where it should be when I get the opportunity. I will post a picture of the water that was tested all in all. I love this water store and will continue to go here.

Best water spot in Sac! You feel like you're getting water from your family friend. The owner…read moreoffers a water subscription which makes it way easier to just come load up and be on your way!

Best water store in Sacramento...Tammy Phan will definitely go out of her to make your needs taken…read morecare of and she has many other products such as natural oils come on in ... #1 in service I promise

Juan was extremely helpful and friendly. He helped us find everything we were looking for and left…read moreus with a whole lot of information and new insights. I definitely recommend this place if you're looking for health products and Alkaline water. The coffee there was also really good. I tried their cold brew and it was extremely smooth. They currently serve Gunthers ice cream and shaved ice!

They have the worst customer service. I was wrongly charged for bottle deposits for 2 consecutive…read moreorders. I emailed the email address on the app and got no response. I called the phone number on their app and never got a call back. I submitted a request through their app - finally getting a response and was told I would receive a refund after my next order. I never got that refund after my next order. I responded to that email asking for my refund again and never got a response. Their delivery days aren't reliable and most likely you'll have to wait for 3+ days to receive your order after the requested delivery date.

It's been weeks since we ordered and they haven't responded to calls and emails. Do not use this…read morecompany. They will abruptly stop making deliveries and ghost you.

Their service, their sales and communication very bad. They wouldn't send technician out to look at…read moreour water softener. They sent a sales Rep. Feb 24, 2026. Sales Rep says they don't have this unit anymore. They wouldn't fix it! Tried to sell us new one. $4000 or lease $69 per month. Salesman was to cancel our old lease and have them pickup old unit. Never happened. So they kept billing us. I emailed and texted,no customer service or response. We finally called and gal said we will have someone pick up and credit you for three months. So far we got one credit for May. Feb 24 was date salesman came out in which he knew Our unit hadn't worked. I do not recommend Culligan for anything. The salesman said our nitrates rate in our well water was 5%. We had County check it and it's 11%. It's over the legal limit to drink. So we have to buy drinking & cooking water in town. Very poor customer service, very poor communication. Stay away from Culligan in Sacramento, CA.

I called on 4-21-26 to make a service appointment. First available appointment was more than a…read moremonth away on 5-26-26. I never received a reminder about the appointment so I called on 5-26-26 to see if I was still on the books. After being on hold for a very long time, a customer service person answered. She verified I was on their books for today, and said the service person would call when on the way. That was about 2:30PM. ( Appt was for between 1:00 and 4:00PM) Just before 5:00PM I tried to call because they had not called, no show, and true to form went straight to the 'we are experiencing a high call volume' hold recording. The softener system I bought from them is not working..... I would not use this company if I had to buy a new system.

Culligan has great salesperson! However, that is not backed by professional service!! I sought out…read moreCulligan because of their reputation and signed a contract for the best system they offer. My wife and I were excited for our install of the softener and filtration system. I received 2 calls from the office to confirm that I remembered our appointment today. This morning they did not show up during the time window they gave me TWICE. I called to find out where they were and was told they had an emergency call that the installer was on. I wasn't contacted prior to let me know so I was sitting around waiting. I was told that they would try and get it done today and received a call saying people were on the way. Well, I decided to cancel because I don't want to get into business with a company that is so unprofessional. That's just asking for frustrations down the road! They didn't try and compensate or even fight for my business "not that it would have worked" but it just goes to show how little their customers mean to them. Beware! They will promise you the most professional experience you could ask for, but once you commit, they will fail you.

This is an update to my previous review. To summarize, my experience while service was active was…read morepretty decent. HOWEVER, when I cancelled my service, I met a very different side of their company. I began receiving bills past my cancellation date for service I never received. They completely avoided my calls/voicemails and emails to dispute these charges. And now, a year later, they've sent me to collections for alleged services that I never received, and still refuse to communicate with me. I've had to consult an attorney and am working with consumer affairs to investigate this further but it's a headache. If you've already made the mistake of working with this company, good luck trying to cancel these people are very unprofessional.

My wife wanted the purest water for drinking besides whole house water softener & filtration…read more We obtained several estimates but we were most interested in this particular Purifyx-Rainsoft company bc of the lifetime warranty on all of their products. Bill initially came out to do the water test on our water besides going over in detail about Rainsoft. We appreciated his detail & sales pitch. They in fact came out the next day to install our water filtration system in our garage & reverse osmosis underneath our Kitchen sink. It only took them three hours although one guy had to return an hour later bc a hose was left hanging. I spoke with the boss' wife Kelly who made sure all of our concerns were taken care of. I also conversed with Alexandria too who was very helpful & quite knowledgeable. Plus the day after our install Laddie one of their service techs came out to our home to explain the computer part of the system. So far my wife feels the difference on her skin as it's not super super dry as well as laundered items were very soft. She's very happy we finally got this done bc it was close to a year she had been waiting for it! Yay she says. Also they included an air filter too. Almost forgot about that! Initially price seemed high but bc we paid cash up front they reduced the price plus we also received the air filter machine as well. My wife was thrilled & very happy! Bc she's happy so am I!!! Happy wife; happy life!!! What's nice is this company is local as well especially if you need servicing just a phone call away! So if you're on the fence don't be. Stop waiting! Take care of your body the best way you can & do it for YOU!

Fred was very knowledgeable and took the time to explain the materials and the process that they…read moreuse. After getting more quotes from others nothing was as detailed.