DO NOT USE. This is unfortunate, we've used Alhambra/Primo/New Primo for 20 years. Alhambra was…read morefine, and then they got bought by Primo. Wasn't having any problems with Primo, they were fine. Then late Spring of 2025 Primo merged with another company, ReadyRefresh, to become Primo Brands. Ever since then, they've been a raging dump fire. Their web site/app doesn't work at times and I have trouble with it. I paid them last month, I have a confirmation email from them with a transaction ID, and now I find they have no record of it. Turns out checking the bank account, they never processed it and now I'm going to have to fight them about a late fee that I wouldn't have gotten. They also repeatedly have show up on days I wasn't expecting them and NOT shown up on days their website says they were coming. No wonder the delivery driver I spoke to a few weeks ago said he was losing multiple customers frequently (I forget if he said daily or weekly). I will be cancelling, so add me to that list.

Our law firm's delivery person, Marco, is wonderful! He has been so helpful helping us decipher a…read moredelivery schedule and quantity that is compatible for our business water needs and has made the process smooth and easy. He is always a positive energy when he comes through the door, which is always appreciated.

There's not much more I need to say other than they have some "high quality h2o" (movie reference)…read moreat a good price. I will say that the service is really stand out. The staff are always so helpful and kind.

I've never have dealt with a business that is so friendly, nice, & helpful as H20 TO Go employees!…read moreThe office & drivers r the best!! (Water tastes good also)

After having lots of bad experiences with a big water conglomerate I fired them and started having…read moreBaxter Canyon deliver to our home. Friendly family owned business who delivers when they say they will and at a fair price. We are a customer for life. You need to call them today.

Excellent service and the water is clean and delicious. I am very happy to have found them. The…read moredelivery driver is uncommonly patient and kind. He came one day when I was sick and my little dog was barking and growling at him and even might have nipped his leg and he handled it all with humor. It is such a relief to me to have fresh water on tap (from my dispenser) and to not have to lug heavy bottles from the store to my home anymore. I highly recommend Baxter Canyon Water.

This was our first time at Water & Salt Shaved Ice, and I already know it won't be our last…read more I went with the piña colada shaved ice with pineapple coconut ice cream, because apparently I wanted a full tropical vacation in a cup. It was cold, creamy, sweet, and packed with flavor. The pineapple and coconut worked perfectly together, and the ice cream in the middle was a very nice surprise. Honestly, it disappeared way faster than I planned. Great first visit, great flavor, and definitely a solid spot when you need something cold and sweet. Until next time!

Wanted to check out this new spot, so I ordered the Piña Colada since it was one of their…read morespecialties. The first few bites were actually really good, but toward the end I started noticing these little gummy bits throughout it. There were so many that it kind of caught me off guard and took away from the overall experience. As other reviews have mentioned, the cashier at the front didn't come across as very friendly and had a RBF. She had a pretty serious demeanor and gave the impression that she didn't really want to be there. It's not a huge deal and I understand I'm not at like some Michelin star place, but I do think the customer service could be improved. One thing I also noticed was that the customer who ordered behind us received their items before we did, which was a little annoying. I'm not sure I'd go out of my way to come back, but if I'm in the area again, I'd be willing to give some of the other menu items a try.

Culligan has great salesperson! However, that is not backed by professional service!! I sought out…read moreCulligan because of their reputation and signed a contract for the best system they offer. My wife and I were excited for our install of the softener and filtration system. I received 2 calls from the office to confirm that I remembered our appointment today. This morning they did not show up during the time window they gave me TWICE. I called to find out where they were and was told they had an emergency call that the installer was on. I wasn't contacted prior to let me know so I was sitting around waiting. I was told that they would try and get it done today and received a call saying people were on the way. Well, I decided to cancel because I don't want to get into business with a company that is so unprofessional. That's just asking for frustrations down the road! They didn't try and compensate or even fight for my business "not that it would have worked" but it just goes to show how little their customers mean to them. Beware! They will promise you the most professional experience you could ask for, but once you commit, they will fail you.

This is an update to my previous review. To summarize, my experience while service was active was…read morepretty decent. HOWEVER, when I cancelled my service, I met a very different side of their company. I began receiving bills past my cancellation date for service I never received. They completely avoided my calls/voicemails and emails to dispute these charges. And now, a year later, they've sent me to collections for alleged services that I never received, and still refuse to communicate with me. I've had to consult an attorney and am working with consumer affairs to investigate this further but it's a headache. If you've already made the mistake of working with this company, good luck trying to cancel these people are very unprofessional.

I used Bret and his team to fill our pool in Loomis. He was…read moregreat to work with. Excellent communication before the date. Showed up right on time on the date. They brought everything they needed to fill the pool and made it seamless. It could not have been easier. If you don't have access to city water or don't want to wait, Bret is the very best way to go!

Bret was able to come out immediately to fill our 14k gal above ground pool. He and his team were…read morevery nice & professional. He gave us a great price on 6 truck loads of water, and got it done quickly with multiple trucks. I would highly recommend calling him for your water needs!

My wife wanted the purest water for drinking besides whole house water softener & filtration…read more We obtained several estimates but we were most interested in this particular Purifyx-Rainsoft company bc of the lifetime warranty on all of their products. Bill initially came out to do the water test on our water besides going over in detail about Rainsoft. We appreciated his detail & sales pitch. They in fact came out the next day to install our water filtration system in our garage & reverse osmosis underneath our Kitchen sink. It only took them three hours although one guy had to return an hour later bc a hose was left hanging. I spoke with the boss' wife Kelly who made sure all of our concerns were taken care of. I also conversed with Alexandria too who was very helpful & quite knowledgeable. Plus the day after our install Laddie one of their service techs came out to our home to explain the computer part of the system. So far my wife feels the difference on her skin as it's not super super dry as well as laundered items were very soft. She's very happy we finally got this done bc it was close to a year she had been waiting for it! Yay she says. Also they included an air filter too. Almost forgot about that! Initially price seemed high but bc we paid cash up front they reduced the price plus we also received the air filter machine as well. My wife was thrilled & very happy! Bc she's happy so am I!!! Happy wife; happy life!!! What's nice is this company is local as well especially if you need servicing just a phone call away! So if you're on the fence don't be. Stop waiting! Take care of your body the best way you can & do it for YOU!

Fred was very knowledgeable and took the time to explain the materials and the process that they…read moreuse. After getting more quotes from others nothing was as detailed.

Do not sign up with primo brands ready refresh whatever they are called. Absolute worst customer…read moreexperience. They will screw up your billing and charge you an arm and leg to fix it. I can't wait to cancel with them. They have been a nightmare in every sense of the word. Do not sign up with them

My delivery driver has been outstanding, absolutely wonderful…read more Unfortunately, their website is not. I've been getting a white screen for the log-in screen. My son who is a computer software developer got me onto the log-in screen and into my account. He complained that their website is botched up. He is going to ask them to hire him to fix it. Let's hope they hire him, he will fix it. I'm not blaming their telephone customer service rep because she doesn't have the computer software knowledge to fix it.