I have to say I was a little apprehensive about getting my floors done. But it was even worse when after deciding to do my floors with crystals. Floorings, i've found water damaged on my subfloor. Why did I have water damage? May you ask well when they built the house, they built it with particle board on the floors. If you can only imagine that Richard gave me the option. He said you can cover it up. It is waterproof vinyl, but I don't recommend it. We went with his recommendation. I had the sub floors replaced with 3 inch. A treated wood, the floors were installed. It took a little bit longer on our timeline, but we are so happy with the work that was done. read more

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PLEASE RECONSIDER this place. I was recommended this place and I wish I wouldn't have trusted the recomendation. RICHARD and his handy men came to work on our floors in January. Everything seemed fine. There were some minor details that were not done well and had to be redone. We contacted Richard and let him know. Every time he said he would come by to fix them he wouldn't, he would always come up with some excuse from needing to help someone move immediately to his car not working or working on another contract. We trusted him so we had already paid him which was my biggest mistake. He also says that it's full service" which meant we didn't have to take anything down or remove anything from the rooms prior to him putting on the floor floors. However they are clearly not experts on putting things back together. They dismantled my kids trundle bed and put it back incorrectly, making it unsafe for them to sleep on. We didn't notice how loose the bed was and how many screws were put in to make it look like they were putting in the proper place because we had to wait a couple days to be able to sleep in our house again because we also got the interior of our house painted through him. One of his handymen put a boarder around the living room to separate the tile floor and the wood they put in. However it started to lift and a staple they used to hold it down was sticking up. Richard came to see it and said he would fix it along with the other things that's had to be done. He then text us to let us know it will be 900 to fix the boarder because in order for the boarder to not lift he would have to remove some of the tile. We said no and He never came and eventually my son got hurt because the corner of the boarder that was lifted stabbed the bottom of his big toe. We had to get someone else to come fix it. They did an amazing job and didn't have to remove any tile to fix the boarder properly. Also a slab of wood came off from the floor on my kids closet. If you do end up going with this company please with hold payment until you are completely satisfied with the job and you know nothing is lifting or breaking/broken. read more

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I finally decided to get some new SPC Vinyl flooring for my house. I asked 4 different flooring businesses in and around the area for quotes and overwhelmingly chose Crystal Flooring after talking and getting a quote from Richard. They offered a very competitive rate/price without any hidden charges. Also, what I like about his approach was his attention to detail. He laid out the sequence of steps he needed to do and followed through above and beyond. Now prior to me visiting their show room, I went to REPUBLIC warehouse and picked (took picture) SPC vinyl type that I wanted for my house. Richard was very accommodating when I told him, I wanted a specic vinyl. He just asked for the picture and info of the Vinyl that I wanted, and did all the logistics behind the scene. During the installation process days, Richard and his team (I remember Matt and Tony), were always punctual and efficient. They were very meticulous and worked section by section of my house. They moved the furniture, removed the carpet and baseboards, cleaned the floor, leveled uneven sections, and installed high quality anti-moisture (instead of plastic alternative), installed the vinyl, upgraded my baseboard and even did some paint job post installation. My family and I were very happy, satisfied, and thankful to Richard and Crystal flooring. As such, I highly recommend him to everyone. Please just schedule a quick chat with Richard or visit them in their show room. If you're planning to upgrade, this will be the best choice you'd ever make :) read more

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I needed carpet for three bedrooms and a living room, so I called four different flooring companies. Richard from Crystal's Flooring stood out right away--not only did they offer the best price, but their customer service impressed me the most. At the store, Richard helped me pick out a few options and even let me take samples home to see how they looked in my space. After deciding on the carpet, I had to wait a few days before placing the order. During that time, I mentioned to Richard that the reason we needed new carpet was because the old one smelled like cat urine. Without hesitation, he offered to come out before the new carpet arrived to remove the old carpet so we wouldn't have to live with the smell anymore. Once the new carpet came in, Richard and his team installed it quickly and professionally. Everything went smoothly, and I couldn't be happier with the result. Long story short: Richard at Crystal's Flooring offers unbeatable prices, excellent workmanship, and truly outstanding customer service. I highly recommend them! read more

Crystal's flooring performed up to expectations. Carpet installation looks great and price was very competitive. Would highly recommend. read more

Crystal's Flooring - Flooring Near Me - Oakley, California

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A+ quality work! Super fast and very professional! Thank you Richard for an awesome job. Will use again! read more

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Amazing!!!!! We love our new flooring. Richard worked so hard on our home and went above and beyond for us. I am so Grateful we had you do the flooring for us! Definitely a class act business and will be recommending to everyone Included a few snap shots but we did our whole house which was about 1600sq ft and so happy we did. Looks incredible read more

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What can I say ... excellent service. I connected with Richard, owner of Crystal's Flooring in need of new floors in a house I just purchased. When I described my needs, he jumped in and handled everything for me. He took the role as manager of my projects. Popcorn ceilings-poof, gone and texture / prime and paint. 2100 sq ft house completed in 2 1/2 days. Looks beautiful. Ripped out carpet, prepared the floor and installed. Baseboards installed. His guys worked long hours and a weekend to get it done for me. I had to move before the floors were complete, so they completed priority rooms. Then came and helped me move furniture that movers had to put in the garage. He has also checked in with me to ensure all is good. So I highly recommend Richard of Crystal's Flooring. Reasonable prices and excellent dependable service. read more

I contacted Crystal Flooring and spoke to the owner , Richard came to my house gave me an Estimate. We set up a time to install carpet in the guest bedroom. The job came out perfect. I will definitely let my friends know about the quality and professionalism working with Crystal Flooring. Thanks again KYNDL read more

We replaced carpet in 2 of our bedrooms with floor to match the rest of the house, and are so glad we went with Crystal's Flooring. Richard was extremely friendly, always available to answer any questions throughout the project. Mario did a fantastic job on the install, and the floors look great. The pricing was also very fair. Richard and his team are true professionals, and we would highly recommend them for any flooring project. read more

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Hi there, I had a toilet seal fail on a second floor bathroom and leak into the room below. Causing irreparable damage to my flooring. I've never been through this before so I was checking flooring businesses and located Richard at Crystal's Flooring. I contacted him with my issue and he quoted me a price for repair. Richard and team arrived at my home and went to work. Richard was able to take a bad situation for us and change it within a matter of days. I appreciate their hard work, and thoroughness in repairing our flooring. Thank you for taking care of us Richard!! read more

Crystal's Flooring - This was after I removed the carpet, pad, and carpet strips. - Flooring Near Me - Oakley, California

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I had a small job to replace a threshold. Richard got back to me immediately and came out right away to give me an estimate. Then he came by the next morning as promised and did the work. He did a great job with good humor made me feel comfortable. He did a great job cleaning up after his work which is a real plus. He is bringing me a floor grate from his new store in the next few days. I look forward to using him again. read more

Crystal's Flooring - Flooring Near Me - Oakley, California

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I have tried several to visit Crystal's Flooring. I have been during the week and on the weekends. The doors are always locked. There's never anyone there. Oh well. Glad there's a ton of other stores that are actually open read more

I requested quotes to have carpet and tile removed and install LVP flooring in my home from various companies and Richard immediately responded to schedule a walkthrough of my place and make measurements. He then invited me to go to his showroom the following day while it was closed to view his collection so I wouldn't have to purchase the material outside. Crystal's Flooring quoted me the best price for the job and also let me know that their install includes lifetime warranty on material and labor so going with them was an easy choice. Richard and his team Julio Sr, Julio Jr, and Erin were extremely friendly and thorough with their work and we are very pleased with the result and quality of the material and installation of the new LVP flooring in our home. Thank you, Richard and team. Will definitely be sending referrals your way. read more

5-Stars for coming out to give us an estimate from Oakley. Richard and Aaron showed up as promised! Friendly people. Thank you both.

I requested a quote for redoing all the floors in a house I need to fix up and they responded to my inquiry immediately! Immediately the owner came and walked through the property to measure and inspect everything and by the next day he gave me a very reasonable quote! I was impressed with the response time and attention to detail while he was at the property. While I can't speak directly to the craftsmanship because I am postponing my project I can say I've reached out to many other companies and weren't as responsive to my questions as this company is. read more

I am extremely pleased with the work that Richard completed. In just two days Richard and his team remodeled my floor (images included). Richard thoroughly explained the process from start to finish and he answered any questions I had about the project. Richard did exactly what he said he would do for a very reasonable price. I highly recommend his business to anyone looking to add value to their home. *The living room and hallway were carpet and replaced with the vinyl flooring. read more

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We recently used Richard and his team. We got a few quotes and they weren't the cheapest but the customer service and what we felt was honest feedback is what sealed the deal. The whole process was smooth, we knew what to expect and never had a doubt. They were even okay with our dog and kids being present at times while they worked. We would and will 100% use crystals flooring again. read more

Crystal's Flooring - Flooring Near Me - Oakley, California

Richard and his team did a great job installing our new luxury vinyl planks! Richard responded right away on yelp and came by to see our floors. He offered us two options, either repairing the floors or install new flooring. My wife and I decided to install new flooring. They were able to order the material within a week and were able to install it the following week. read more

Crystal's Flooring - Flooring Near Me - Oakley, California

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Richard was so wonderful to work with from start to finish! I have a rental property that needed replacement flooring in a few of the rooms. Richard was able to give me an in-person estimate within 24 hours and had the floors replaced the next day. He was wonderful with his communication and very reasonably priced. I would highly recommend him and plan to do more business with him in the near future. read more

So happy with my floors and fireplace tile! Rich was amazing! So professional and detail oriented...I highly recommend this company! read more

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Crystal, Richard, and his team are amazing! Highly recommend them and I will be going back to them for a second job. They were efficient, responsive, customer service was amazing, professional, quality of product was good, cost comparison for the going market was reasonable, timely and response time in getting the job done. our upstairs bathroom subfloors were damaged from water I needed to be replaced. They were able to help color select something that complemented the already painted wall and provide a better quality floor product than the laminate we already had. Before and after picture is posted. read more

Crystal's Flooring - After - Flooring Near Me - Oakley, California

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Richard and team did great work at installing hardwood for our upstairs. Richard is super professional, transparent, and diligent in his work. Highly recommended! read more

Richard from Crystal's Flooring was great to work with! Professional, timely, easy to communicate with, and did an amazing job with the new flooring in the bathroom. He paid attention and details and it shows. There were some existing issues that were not viewable until vanity cabinet and toilet was removed. Richard called me to tell me of the issue and then fixed the items. Really appreciated his expertise! Would certainly recommend Richard and Crystals Flooring! read more

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I can't say enough about the experience that I had with Richard from the time of selection of our beautiful flooring for our entire house (carpet, vinyl, and tile) to the installation while ensuring everything was perfect! Richard even referred a painting contractor (Coat Masters) and they worked well together to coordinate everything under a tight timeline. If you want someone that goes above and beyond and truly understands customer service, I would highly recommend! read more

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The team at Crystals flooring was exceptional! They provided quality work. Highly recommended.

I had a great experience with crystals flooring. They were very accommodating, trustworthy, affordable and give quality work. We really like the floors especially the stairs. Would definitely recommend. read more

Crystal's Flooring - Bedroom - Flooring Near Me - Oakley, California

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Crystal's Flooring is excellent for all of your floor covering needs!! No need to look for another flooring service.

Richard from Crystal's flooring did an amazing job. Had tile work that needed to be done after a plumbing repair. He was quick, professional and reasonably priced. Highly recommend. read more

Best pricing around by far! Not only that, but they also had excellent customer service and communication. From the very start we had such a great experience with them and will definitely be back for all our future flooring needs! Thanks again Crystal's Flooring! We love our new floors! read more

Crystal's flooring installed a floating floor and a did a great job. Richard met me to discuss the project and was very easy to communicate with. A reasonable bid and contract followed and the floor was installed within a week upon delivery of materials. I will use Crystal's Flooring again and feel confidant recommending his team. read more

We needed all the flooring replaced in our home with LVP and carpet. I requested no less than 7 quotes for flooring, and landed with Crystal's Flooring because of their responsiveness, availability to start, and reasonable pricing. Richard and the entire crew were phenomenal. Quality work, stuck to the time frame, and were problem solvers. You can't expect everything to go completely smoothly during these home projects, yet they were able to adapt to any snags that came up. Examples: fixed a toilet in the bathroom, came up with a solution to address baseboards and edges of the cabinets, worked around a circular stair with LVP. We're extremely pleased with the new floors and wouldn't hesitate to recommend Crystal's Flooring. read more

Richard was easy to work with, and did a great job. Having replaced old worn out carpet my office is transformed. Richard did what he said he would. I am very happy with the work performed. I highly recommend Richard to my friends and family. read more

They came out on a Sunday afternoon to look at my problem and laid out the problem and shared I should first pursue a solution with the previous owner of the house as my issue was the result of poor installation. I appreciated their responsiveness and advice! read more

I moved to a home in Brentwood, California, and was looking to remove the 15-year-old carpet on the stairs and add hardwood to the stairs with the white top. I researched brand named flooring stores and outlets and asked around and was referred to a local company, Crystal's Flooring. As I interviewed flooring outlets for the job, I became impressed with Richard Swain and Crystal's Flooring previous work and their attention to detail in understanding all of the details it would take to remove, as mentioned 15-year-old carpet and provide a fresh look of hardwood floors on stairs, which is difficult along with white tops. I gave the job to Crystal's Flooring and Richard Swain did a fantastic job that is marveled at when people enter my house. The old carpet on the stairs was removed perfectly and the hardwood was manicured and installed perfectly also with the white tops. I am very satisfied with the price and the workmanship and performance of the hardwood on the stairs and recommend Crystal's Flooring to anyone who has flooring needs in their home or business. read more

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Very satisfied with their work on carpet repair in 2 of my homes. Squeezed me in next day, cleaned up, repaired perfectly. Would def recommend to anyone needing work done read more

Selected Crytsal's Flooring from the several vendors who responded to my project request, primarily based on their reviews on yelp and google, and they did not disappoint at all. Excellent service, materials, workmanship, patience and punctuality. What else can you ask for from a vendor you find online! Richard (owner) is an amazing person - jovial, honest and professional. Does not oversell, ensures that his crew does an amazing job, and delivers on time. If you are looking for flooring work, look no further :) read more

Richard and his crew did an outstanding renewing shower and replacing floor where the shower had leaked. A true professional service.

They replaced the LVP in my house and did a great job. They did it the right way, no cutting corners by trimming the planks and gluing them in. Richard did precision work throughout the entire project read more

I am a licensed contractor in Antioch and Richard from Crystals Flooring is working at one of my projects and I highly recommend. His prices are reasonable and his work is high quality. I will be using Richard from Crystals Flooring on all my future projects. read more