An Insurance Store has been non-responsive, unprofessional, unethical, and incompetent. I've been…read morewith them for years, but they have been terrible in recent years. I need to remove An Insurance Store as my "producer." They refuse to sign off on it and will not provide me with the contact person responsible for completing it. Run from this company like your hair is on fire. I seriously question the ethics of this business. P.S. I haven't had to file any claims, this issue is just processing my policy renewals!

I have been dealing with Kevin, Ani and the whole team at this business for some years now. They…read moreare a family business like mine. They understand what it takes and means to give a great product and at a fair price. I really appreciate this. It is becoming more rare to see a business who really steps up. Give them a call and you will be taken care of. Keep up the quality work. Brad Glenbrook HVAC

This company was sued in 2023. Multiple unnecessary…read moreannuities were sold for the sole purposes of generating commissions. This is called "churning" it was very disheartening to learn of this misrepresentation sadly following the owners suicide.

My wife and I have been with MJA for some 15 years, and we are as happy as we can possibly be with…read morethe financial advice and care their team has shared with us. We have followed all of their recommendations, and we are on track to retire accomplishing all of the goals MJA and we set together so many years ago. We consider, Marc, Wendy, Michael and their entire team as family. We talk regularly, even if they're just checking in with us to see how we're doing. Anyone who gets the opportunity to work with MJA will be very, very fortunate. In a world with a lot of bad advise and noise, MJA rises above the rest with sound, considerate, excellent advice!

I've been working with John Gotschall at Coaching Financial for about three years. And I love his…read moredirect approach. Having worked with several advisors, John's honesty and candor is very refreshing. I'm a person that knows I'm not smart enough to beat the market, but with a professional like John, I know that I always have sound advice & strategy. And most importantly, have my retirement financials and insurance in the best position.

A year ago, before renewing our business' insurance with our previous carrier, we went to the folks…read moreat Coaching Financial Concepts. A big THANKS to John Gotschall and his team for getting our company better coverage AND a lower premium. They're knowledgeable, prompt, and courteous.

I was introduced to Andrew through a mutual friend who had an outstanding experience with him and…read morehis team. Upon our first meeting, I felt very comfortable and assured in Andrew's expertise. He listened carefully to my needs while educating me about various retirement options, ultimately recommending solutions tailored best to my situation. I think working with a family-owned boutique firm like this one separates it from the rest. The personalized attention and genuine commitment to protecting my family's and I's financial future have far exceeded my expectations. Their commitment to be-better insures that they don't just do things differently, they do them the right way. I highly recommend Andrew and his team at BB Financials to anyone seeking comprehensive retirement planning with a personal touch. Thank you for helping me secure my financial future!

Mr. Lim is a knowledgeable, focused, goal driven professional as well as a people friendly…read moreindependent agent of B.B. Financial Group. Mr. Lim took all my financial documents and my goals and put them together to make a strategy for me and my husband. He categorized and showed me a couple different individual insurance plans to suit my financial needs. He put the time and effort with me and my husband to go into the situation to discuss further insurance plans. The way Mr. Lim was honest and explaining every detail about my family goals. He has no hesitation to meet with other family members or even my CPA to discuss, and strategize, to help continue to better serve your our needs. Mr. Lim's positive attitude of honesty and transparency has earned him not only my respect but my trust for me and my entire family. Over all I would suggest B.B. Financial Group in Schaumburg, Illinois because they have good moral values and ethics. Him and his business make you feel important no matter the size of the issue. He helps guide you and show you how to set goals and to start planning to make a smarter financial plan for a better future. Highly recommend!!!

Camilo is courteous, friendly and efficient. He helped me with what needed and sent the information…read moreI was requesting in moments. Fantastic customer service!

Todd is an incredible insurance agent! He is honest and always available for questions. He…read moresupports his community by giving back when he can. I highly recommend Todd for your insurance needs!

Chris was wonderful to work with. He took the time to learn about me and my goals, and tailored his…read moreadvice to my situation. His fees are very reasonable compared to other quotes I received, and I feel that I got a lot of excellent guidance for the price.

Amazing experience!…read more My fiancé and I met with Chris to go over our financial situations and get a feel for how we are doing on our long-term goals. Chris was friendly, energetic and very knowledgable about everything we threw at him. He was great about pausing to make sure he'd answered all of our questions before he moved on. We spent a good amount of time looking through our retirement accounts, investments, savings, budgets, loans, and goals. Chris sat with us at a big, round table and wrote down tons of notes as we went. He walked us through his calculations for investments and pointed out some huge fees we could avoid. He found us savings and suggested we open a few new accounts to make our money work harder. He definitely did not push any product, company, or anything. He went so far as to tell us to come back to see him only for big financial events. I will be coming back, though! I walked out of the meeting feeling very happy. Chris was honest, helpful and thorough. I have a better grip on my financial standing and a solid plan for investing. Thanks, Chris!

Jim is the best!!! He is always honest helpful. i Love…read morehaving a good agent when I need one and not relying on a website or 800 #!!

If you need an insurance agent to work with you and receive the best treatment and investment for…read moreyour home, auto, etc, then Jim is the guy for you. I have had nothing but the best experience in the 10+ years that Jim has been my insurance agent. If something arises regarding an issue, he's there for you with a phone call. If not, he is very prompt in getting back to you. He deserves 6 stars on this rating!

If you are looking for an agent who always gets back to you and follows up when they say they…read morewill... If you are looking for an agent who knows their stuff and can answer your claims questions promptly and thoroughly... If you are looking for an agent who admits when they don't have the answers but it's more than willing to do the work to get them for you.. And, if you are looking for an agent who has your back and will work hard to protect your interests and property - Jason Dederich and his team are the agents you need! I have been with them for a decade and kept them even after moving 90 minutes away because I know they will always return my calls and emails so I don't need to be concerned with the ability to travel to their office. 10/10 recommend for service, knowledge, and trustworthiness.

Went in and spent several hours (between two different days) speaking with Mr. Dederich on…read moreswitching over our 'family package' HOME and AUTO insurance from American Family Insurance to State Farm in West Chicago. Jason went over every detail with us, which included a very minor fender-bender which my mother was involved in in February 2014. The accident was so minor that no police reports were filed nor no "fault" was determined for either party. The damage to our car was very minimal, but yes, our insurance did pick up the repair cost. We have ALL PRINTOUTS from these discussions with Jason and his other staff - he was fully aware of this event, and he told us his numbers and quote were still 'solid'. Jason gave us our rates, which actually seemed too good to be true - they were VERY reasonable. They were much lower - compared to our previous insurer - for almost everything. Again - he stated to us that these indeed were the correct numbers and prices, so naturally we all agreed to them. * We must also mention that @ two weeks previous, one of the other office staffers from this location gave us the SAME EXACT rates on paper. Hence, why we eventually set up an official appointment and met with Jason in person to 'confirm' those rates. This should disprove any notion that we just walked into the office on a whim, and were quickly given "ball park estimates." The following day (the same day we had scheduled to walk in our check to Jason), he left us a message on our answering machine stating that "he had made a mistake" and that our rates were all now magically going to cost more due to this small accident in February. Surprisingly, the rates for EVERYTHING ELSE (3 of the 4 other cars, AND including our homeowner's insurance) seemed to also be higher. Normally, we would understand higher rates might be the norm for just the automobile that was involved in an accident, but everything else - including the home rates?? We must stress again that Jason was fully aware of the small car accident just two days previous and he basically said verbatim "that would not make a difference" and we had the printouts to prove these quotes and numbers. Jason now said that he was sorry, but the rates he had promised us were no longer valid "because of the car accident." We also noticed that our homeowner's insurance deductible - which previously was set at $1000, had mysteriously been changed to $1800. Of course, homeowners rates obviously are in no relation (and shouldn't be) to automobile rates and the small fender-bender mentioned above. Not only that, but the new rate for the 'higher deductible' plan was now MORE money than our previous insurer? A. Who toyed with these settings, and B. why would the rate be more for a higher deductible? Whether this was an honest mistake by Mr. Dederich or the age old salesman "bait and switch" tactic really doesn't matter - this was not good business etiquette and State Farm lost a substantial client in us. What probably concerned us the most was that Jason seemed to not even care about the lost business opportunity - if it was an honest mistake, he made no attempt to even say, "hey look guys, what can we do to at least try and get/keep your business?". Based on all of this - we cannot recommend this State Farm, and this is nothing personal towards Jason. A place that turns down business of a client for 5 cars and homeowner's insurance? That's a pretty good customer you'd want to try and keep in the door, you'd think. We must mention that we would have been - OVERALL - saving @ $20 with the new rates from this State Farm (only 1 of the 4 cars was still a bit cheaper) - but that's a far cry from the near $200 savings we were originally quoted. However, based on everything that transpired and the fact that we had near impeccable service from our American Family Insurance for 4+ years - we feel it is worth the extra $20 to just stay with them - and have peace of mind. ** (We have changed our review from 1-star to 2-stars, because of Jason's reply which seemed sincere. We try to be fair and forgiving people, and we accept his apology, as again this was never anything 'personal' towards Jason.. However, please still heed the above information, as that still remains accurate.)