Incredibly helpful staff and outstanding service…read more I also appreciate the quality products they carry and the ability to get in/out quickly.

Terribly slow. There to pick up 4 2x4's. Half hour plus wait time. Fork lifts driving by, but no…read moreone to help!

TERRIBLE Bought a…read morelawn mower that came with an extra free battery. They delivered the lawn mower and cancelled the free battery the day of delivery. Was told by customer service the only way to get the deal is to return the old lawn mower and buy the deal again. It's been over 2 months and still have not received my refund for returning the first lawn mower. I've spent 10+ hours calling and being put on hold just to be told it's been escalated and someone will reach out. With 3 kids and life happening, no this is the last damn thing I need. I just want to cut my lawn lol. Taking my business to Home Depot and Ace.

Robert was very helpful with my plumbing purchase recently…read more He showed knowledge and professionalism.

Nice location and was empty which is surprising. A friend and I had to get some drill bits for a…read morehome project he had. Typical Home Depot and everything was where I expected. Surprised no one was around and did not see any workers who are generally good about greeting. It was evening but not late...Star off for that as there should be someone walking the floor no matter what. Price is price, if you need it, you will buy it. I do hate that California Home Depot's have everything locked up because there is so much crime in California...

I had a great experience at the Home Depot in Gilroy thanks to Reaux, who works in the Lumber…read moreDepartment. I came in needing help to fix my bed, even though it had nothing to do with lumber, and I honestly know nothing about lumber. Reaux took the time to listen to my problem, helped me figure out exactly what I needed, and explained everything in a way that was easy to understand. He was patient, knowledgeable, and never made me feel rushed or embarrassed for not knowing what to buy. It's rare to find someone who genuinely cares about helping a customer, and Reaux went above and beyond. His outstanding customer service made my project so much easier. Thank you, Reaux!

I stopped in there looking for some rv related items. I found a nice inverter, air compressor/jump…read morestarter combo, and a spare tire holder. John, the person working at the register was very helpful and even informed me that the purchase qualified me for a free set of four ratcheting tie down straps, which I can always use. I appreciate good service such as I received at the Gilroy Harbor Freight Tools. As always, there are some good items to be found there for affordable prices.

I've never bought anything major from here, but good for stocking stuffers. Micro towels,…read moreflashlights, gear ties .. lots of usual household things that work great for gifting. Nice staff. Clean store. Lots of variety.

Chappell's website claims "FREE ESTIMATES on all well services"…read more Don't believe it for a minute. I called them for an estimate to look at and repair my under- performing well pump. They sent a guy out, then mailed me a "service call" invoice for $178.20. After I sent them a letter concerning this issue, they stubbornly insist I owe them the billed amount. Be sure to double-check their math on any estimate from them. Discovered several "errors". One guess in who's favor... No resolution after 2 months, and still receiving billing invoices. Unfortunately, they are currently "the only game in town", and take advantage of that. Given a choice, I would NEVER call them again. Don't make the same mistake I did. Negative 10 stars if possible...

I have worked with Chappell before and it has been fine, I have been living on houses with wells…read morefor years. In this case, we moved into a 1999 house that had no above-ground water tank or booster pumps. I needed all that installed, plus a separate electrical panel for the boosters and also, a manual transfer switch in case of a blackout. Randy was my rep this time and handled it very well. I have never done a project this big with Chappell. I had given another local well-down pump and well company a shot at this job as well, but the rep seemed disinterested, for the first scheduled visit he simply was a no-show to work that week and work had no idea where he was. Since no one was calling me to reschedule, I did follow up and got that rep out, but he seemed disinterested and--after giving me an on-the-spot guesstimate of the job... yes, you guessed it, never followed up with a real quote. Considering that behavior, I put my confidence in Randy from Chappell. The follow up was great, considering it was before, during and after the Xmas holiday, and now we have exactly what we need. See pictures and video: https://youtu.be/EHutDNjMi-c I had the concrete pad poured by my own sub. For Chappell's work: the pictures show the blue pumps, the nice shiny new piping, the green electrical panel and the tank, and some bonuses Randy suggested that I did not even ask for: the cool sight-level disk one can see from quite a ways a way, and a third feed valve on the main piping, in case I need to add something in the future. Very nice touch!

This store has a huge variety of products. The staff is very knowledgeable and patient with new…read moregrowers. Cole, gave a lot of valuable advice on growing and technique and an idea of what to expect each step of the way. I've been back multiple times now and had a good experience each time.

These guys have like everything you need for growing. The…read morestaff is really knowledgeable and will point you in the right direction

First time dealing with a cell phone accident. I didn't feel that Verizon store was an option for…read morerepair, so I did some research for options and went to CPR cell phone repair. There was an almost invisible hair line crack in the screen. Since the phone is a Pixel 6, the part was not in stock. The shipping time was the only little issue, but the repair was perfect. Customer service and level of professionalism were outstanding.

Very kind staff who was willing and ready to help solve all the issues with my phone, from screen…read morerepair to cleaning!

A picture worth a thousand word , plz take a look at the master piece Mr Hao and his team just l…read morefinished at my house. Mr Hao did an amazing job for our stairs. He is very professional and super attentive to detail. I love working with Stella as well, she provide excellent customer service. She understand that I have a tight schedule, she did all she can to arrange my appointment just to make sure everything can be done in the time frame. She even bring the sample , and drive all the way to our place on a Saturday afternoon just to show me their railing products. We are super happy that we find this stair railing company . They are super kind and offer competitive reasonable price . We totally support small business. And we are super happy with the end result. Thanks Mr Hao , thanks Stella

My friend introduced them to me an I'm so lucky use them as my provider. Stellar is very nice and…read moregave me very good deal. Shawn is a always-smiling man who wants to keep their customers always happy with his team's great service. My new door looks good and works perfectly!